2024 marks the 60th anniversary of the establishment of Jiangqi Group. From the establishment of the factory in 1964 and the production of the first 2.5-ton cargo light truck in Anhui Province in 1968, to the creation of the trend of sedanization of light trucks in China in the 90s of the last century, which sold well at home and abroad, and then to the new journey of "China's 1 card, the world's 1 card" in 2022, JAC Light Commercial Vehicle has witnessed the development process of JAC Group from scratch and from small to large in the past 60 years, helping JAC Group to become the backbone of promoting the high-quality development of China's automobile industry.
To celebrate the 60th anniversary of JAC Group, JAC 1 Card will launch a series of reports. This special report focuses on JAC 1 card, which cares more about cars and people, and has consistently helped cardholders get rich, help rural revitalization and economic development over the past 60 years, and create a warm super service. On the new journey, JAC 1 Card will care for truck drivers with more high-quality products, more intimate services, and more sincere benefits.
Five-star service and full care
Practicing the original mission of "making better products and creating a better society" of JAC Group, JAC 1 Card has been walking with tens of millions of users for 60 years, manufacturing No. 1 products with "No. 1 base", providing high-performance, high-quality and high-reliability transportation equipment, and practicing the service concept of "five-star service and full care", continuously improving service capabilities and user satisfaction, creating time-saving, labor-saving, worry-free and money-saving No. 1 service, helping cardholders get rich, rural revitalization and economic development.
Up to now, JAC 1 Card has more than 1,700 star-rated service stations across the country, with a service radius of less than 50 kilometers in non-remote areas, and is on call 24 hours a day, so that truck drivers dare to fight and have more confidence. At the same time, JAC 1 Card has widely carried out customer care activities such as "Jiangge Service Journey" and Service Brand Day, which is equivalent to giving truck drivers another "reassurance". For major customers in the industry, JAC 1 Card has also formulated an exclusive all-inclusive service policy, covering the whole life cycle of pre-sale, in-sale and after-sale, with high docking efficiency, no need to worry about regular maintenance, more peace of mind for prevention and maintenance, and ensuring attendance and timeliness, which has been fully affirmed by many industry customers.
JAC 1 Card Service Brand Day Customer Care Activities
Adapt to the new energy transformation and eliminate worries
Driven by factors such as the transformation led by the "dual carbon" goal and the upgrading of emission regulations, the commercial vehicle industry is ushering in a critical period of new energy transformation, and new requirements are also put forward for new energy after-sales service network and new energy technology service capabilities. JAC 1 Card actively adapts to the transformation and upgrading of new energy, and simultaneously carries out the training of expert service talents based on the "oil-electricity compatible" service network, intelligent service platform and intelligent network service, so as to create a more professional and high-quality intelligent and active after-sales service.
Smart Foresight Online Monitoring and Dispatch Center 24h Online Health Detection
In terms of service network, JAC 1 Card adopts the service network construction strategy of "oil and electricity compatibility", and has 400+ new energy professional service stations in the country so far, and has established a three-level spare parts supply system of headquarters, regional general distribution and professional spare parts service providers to quickly meet customer needs; In terms of intelligent service platform, JAC 1 Card has set up a smart foresight online monitoring and dispatching center, an active service system with 24-hour online health detection, rapid identification and active disposal of vehicle faults, and the transformation to active service, smart service and remote service, saving time and cost and improving transportation efficiency; In terms of intelligent connected services, the latest generation of Zhiling Internet of Vehicles 3.0 system integrates intelligent driving, intelligent services, and intelligent fleets, bringing a new smart travel experience. In addition, JAC 1 Card also carries out expert service personnel training, hundreds of maintenance technical experts and more than 20,000 professional service technician teams, so that cardholders choose JAC 1 Card New Energy, no worries!
JAC 1 Card Regional Service Training Center cultivates expert service talents
Care about cars, care more about people, and work together to create a better life
Commercial vehicles are the foundation of China's automobile industry and an important support for national construction and economic operation. At the same time, truck drivers are known as "the loveliest people in the new era" and have made great contributions to national construction and urban development. JAC 1 Card cares more about cars and people, and continues to carry out super member day activities to benefit the majority of cardholders, and make the care and care the most practical, and at the same time, the offline and online two-wheel drive realizes the whole process from car purchase to service to enhance the sense of value.
Since February last year, JAC 1 Card has continuously carried out the super member day activities of JAC cardholders and their families, with a variety of car friend activities and sincere benefits, so that cardholders can win a good car with lower investment and gallop on the road to wealth. To adapt to the new situation, JAC 1 Card practices the mode of supply definition vehicle, capacity operation, leasing operation and other modes to help truck drivers obtain business opportunities; Build a digital ecological platform for JAC cardholders, and build a new ecosystem of interconnection between people, vehicles, and freight yards with the core of the whole online journey such as "car selection, car purchase, car use, car management, and car maintenance" and the whole value chain of "business circle, life circle, and ecosystem". Practicing the mission and responsibility of the enterprise, JAC 1 Card has contributed to earthquake relief and rural revitalization, and has created "JAC 1 Card Village" and "Glory Kaida Village" in many places across the country. It is worth mentioning that as a gift to the 60th anniversary of Jiangqi Group, the JAC 1 Card "Product China Million Peers" activity is in full swing, exploring China's abundant products with the majority of cardholders and helping rural revitalization.
The JAC 1 Card Super Member Day activity benefits the majority of cardholders
Technology is changing, products are changing, and the brand concept of JAC 1 card "caring about cars and caring more about people" has always remained the same. 60 years is not the end, but the beginning of a new journey, containing infinite possibilities. JAC 1 Card will be determined to build a high-end intelligent truck with a better chassis, wholeheartedly provide better after-sales service, more care and care, and work with thousands of truck drivers to create a better life and let more dreams shine.
Source: JAC 1 card