Ma Qing, male, member of the Communist Party of China, deputy director of Chenjiadai Village, and a full-time grid member of Chenjiadai Village, from the day he became a grid member, it is his duty to serve the villagers well, and it is his belief to insist on doing every little thing well.
Footsteps measure small grids
He worked diligently and diligently in his ordinary work, adopted the "online + offline" model, and went deep into the village community to carry out refined grid service management. Confirm the detailed information of villagers outside the country through WeChat, telephone consultation and other forms online, and verify them door-to-door through household follow-up offline. Supplement and update imperfect villager information to ensure that the verification of villager information is deep, detailed, and practical. He is familiar with the basic information of the population, individual shops, correctional personnel, disabled people, empty nest widows and widows, left-behind women and children in the grid, and knows the situation of the 346 families in the grid well, and truly achieves "everything has an echo and everything has a reply".
Service is in the details
"My daily task is to insist on patrolling for more than 2 hours, and enter the 'Longqing e-Tong' APP in a timely manner for all kinds of hidden dangers found every day," Ma Qing said. Ma Qing carried out daily investigation of potential safety hazards in the grid, and found that there was a road surface collapse at the back door of the potato industrial park during the inspection, which posed a huge safety hazard to passing vehicles and personnel. Ma Qing, a grid worker, reported the situation to the Chenjiadai Village Committee as soon as possible, and set up warning signs around the road to remind passing vehicles to detour. After receiving the feedback, the village committee arranged for the village emergency members to arrive at the hidden danger point in a timely manner, conducted an on-site investigation of the road surface collapse, formulated a repair plan according to the road surface collapse, and organized personnel to carry out construction. Through the joint efforts of all levels and departments, the road section has been filled and repaired, the foundation has been reinforced, and the cement has been hardened, the road surface has been completed and leveled, the potential safety hazards have been eliminated, and the road has returned to normal. Since the beginning of this year, Ma Qing, a member of the grid, has investigated 12 hidden dangers and eliminated 12 hidden dangers, and the satisfaction of the masses is 100%.
Personal service warms the hearts of the people
In his daily work, he records social conditions and public opinions, and in the grid service work, he can actively help the elderly in the village to pay medical insurance and pension insurance on their mobile phones, and will take the initiative to provide door-to-door services for special groups to help them complete the certification and ensure that the policies can be enjoyed in place. During the visit, Ma Qing also publicized various policies to benefit the farmers, and widely publicized the knowledge of anti-telecom fraud and fire safety. At the same time, we talked carefully with farmers, patiently listened to the voices of the people, understood the actual situation of farmers, and answered the questions raised by farmers. In view of the key groups in our village, he went deep into the home of Ma Haijun, a household in Wubao, to understand his recent situation, and actively applied for temporary assistance for Ma Haijun.
There is a platform for conflict resolution
"Director Ma, my well is leaking, and we can't go down the well, so we need to trouble your village committee to come to the scene to take a look," Ma said. After receiving the call, Ma Qing immediately went to the farmer's home to check and found that the water leakage was caused by the loosening of the valve in the well, and then Ma Qing went to the town to buy a new valve and install it, and the water well was back in normal operation. "Thanks to you, otherwise we wouldn't know what to do", Ma Moumou was grateful, holding Ma Qing's hand and said. Although it is just an ordinary post and there are no earth-shattering feats, he always stands up when the masses need it, delivers services to farmers' homes, and sends warmth into the hearts of farmers, which is his daily work.
"It's a joy to be trusted by everyone," Ma Qing said. He can always be seen busy in the work, in order to hold up the "great happiness" in the "small grid", he works day and night, measures the grid with footsteps, guards the safety with responsibility, and serves the hearts of farmers, and narrows the distance between farmers with enthusiasm and sincerity, he can work steadfastly, serve the public, and take the service object as the base point, always keep in mind the purpose of serving the masses wholeheartedly, strive to do his own work, and make due contributions to promoting the harmony and stability of the grid and the development of the village collective economy.
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Contributed by: Chenjiadai Village
Graphic Editor: Xiao Juan Preliminary Review: Wang Qiang Review: Liang Hailong