Preamble:
What is going on with Ms. Lu's new Porsche car in Beijing that has been "naked" in the streets of the city for nearly a year after purchase? The protective film of the car coat that was originally purchased for the car has not been pasted due to the construction mistake of the 4S store, which makes Ms. Lu's car unprotected when it was scratched one after another. Recently, this bizarre incident has been exposed and has attracted widespread attention.
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Imagine that you have spent a lot of money to buy a long-desired Porsche, and invested an additional tens of thousands of yuan to add a layer of "protective clothing" to your car, thinking that you can sit back and relax, but it is all in vain. Ms. Lu in Beijing has suffered such a bad thing. She not only bought a Porsche luxury car, but also specially purchased a car clothing package worth 17,000 yuan in a 4S store, aiming to add a layer of protection to the new car. The successive scratches made her feel distressed, and it was not until the maintenance that she was stunned to find that the "talisman" she thought did not exist at all, and her Porsche had been "running naked" on the dangerous road.
Body:
Back in June 2023, Ms. Lu happily drove back her new Porsche from the 4S store. As a car owner who takes great care of her car, she did not hesitate to spend 17,000 yuan to customize the car clothing. However, since August last year, Ms. Lui's car has been scratched several times. Believing in the protective effect of the car clothing, she was not too worried. But when she took the car to the repair shop, she was shocked to find that her Porsche had not been put on the livery at all!
In the face of Ms. Lui's doubts, the 4S store finally admitted that it had made a major mistake in the construction process and forgot to put a car coat on Ms. Lui's vehicle. For this serious negligence, the 4S store expressed its willingness to take responsibility and offered to compensate Ms. Lu 68,000 yuan. However, Ms. Lu is not satisfied with this, believing that the amount of compensation is far from compensating for her losses and mental stress.
In an interview, Ms. Lu said: "I am very disappointed with the professionalism of Porsche and the 4S shop. I bought the car jacket to protect my car from small scratches. But now, my car has been damaged several times, and the heartache and disappointment are hard to measure in money. ”
This incident not only revealed the loopholes in the management of 4S stores, but also exposed some deep-seated problems in the auto service industry. With the continuous expansion of the automobile market, various automobile services have also emerged. The quality of service is uneven, and some businesses do not hesitate to sacrifice service quality in pursuit of profits. Ms. Lu's experience may be just the tip of the iceberg.
In addition, consumers are often in a disadvantaged position due to information asymmetry when faced with similar problems. It is difficult for them to judge the quality and effectiveness of the service, and they can only rely on the integrity and professional ethics of the merchant. Therefore, it is particularly important to strengthen industry supervision, improve service quality, and protect the rights and interests of consumers.
Conclusion: Call for industry self-discipline and consumer rights protection
Ms. Lu's Porsche "streaking" incident has sounded the alarm bell for us. As consumers, we should be more vigilant and choose reputable merchants and services. At the same time, when their own rights and interests are violated, they must stand up bravely to defend their rights. As a member of the automotive service industry, businesses should consciously abide by professional ethics, provide high-quality services, and jointly create a fair and transparent market environment.
Dear readers, what do you think of this Porsche "streaking" incident? What kind of responsibilities do you think 4S stores should bear? How can consumers protect their rights when faced with similar problems? Welcome to leave a message in the comment area to discuss and share your views!
We solemnly remind every consumer that when buying a car or carrying out vehicle maintenance, it is important to choose a reputable merchant through formal channels. Everyone should also learn to defend their legal rights and interests, and seek legal assistance immediately if they encounter problems. Let's work together to build a more fair and transparent automotive service market environment!
In this era of rampant information, we must not only pay attention to the news events themselves, but also learn to learn from them and learn from them. Porsche's "streaking" incident may be an isolated case, but the problems it has exposed are worth pondering. Let's work together to create a better car living environment!