In this high-rise city, the community access control system is not a new thing. Its existence is tantamount to a key to protect the safety of the community, maintaining the safe operation of the entire community.
However, a few days ago, the contradictions and controversies around the access control system in Yangzhou have stirred up the ordinary community life. The cause of the incident is quite ordinary - a female landlord forgot to bring her access card three times in a row, and had to seek security to open the door in order to enter the community.
However, the security guard's refusal sparked a violent altercation between the two parties. In one video, the woman impatiently asks the security guard, "Aren't you the security guard?" What's wrong with opening the door?" The tone is quite arrogant.
In the face of such an aggressive attitude, the security guard was obviously a little unbearable. He said categorically that access control is the rule, and no card can be opened.
As a veteran security guard, he embodies a reverence for rules and regulations, and a pride that does not want to be provoked at will. However, the matter did not stop there, and as the video circulated on the Internet, many netizens also launched a heated discussion on the matter.
Some people denounce the female owner for ignoring the rules with no one in her eyes; Others believe that the property should be dedicated to serving the owner. Two completely different voices fought and disputed on the Internet, and the scene was confusing for a while.
As the veil of the incident was lifted, more inside stories surfaced. It turned out that the female owner was from Hunan and had a short temper, and her family was afraid to avoid her.
And what she posted was only a clip in her favor, and did not reveal that the security guard had clearly warned her that if she forgot to bring the door again, she would not open the door again. It can be seen that this passionate and paranoid woman is not purely innocent.
Her scolding of the security guard was nothing less than a personal insult, and could even be called a blatant discrimination. How can an ordinary worker ever be qualified to be impungeable?
In this incident, it is not difficult to find some common management problems in modern communities. Is the access control system really reasonable? Has it caused too much inconvenience to some long-term residents?
Are security guards too rigid in their observance? Is the service concept of the property company in urgent need of innovation? These are all mysteries that need to be solved urgently under Rasho.
To be sure, no rule can fully govern the complexity of human nature. The rigidity of the system is not necessarily the guarantee of efficient management, and sometimes the appropriate human touch may be able to create a good community atmosphere.
Taking a step back, the access control management of urban communities is actually experiencing a transition stage from extensive to refined. In the past, the implementation went through the motions, but now it has increased its extra strength in order to standardize, and it is inevitable that it will be rigid.
In the future, access control management may be further intelligently automated, with the help of face recognition, automatic sensing and other technologies to minimize manual intervention. In this way, owners will no longer have to worry about forgetting to bring access control, and security guards can focus on maintaining the safety and order of the entire community.
However, before the advent of the era of automation, understanding and tolerance between people were still the only way to resolve conflicts. Both the owner and the security guard should try to treat each other in a peaceful and friendly manner, and resolve the conflict with ingenuity.
Harmonious coexistence is the essence of the pursuit of a better community life. Without further ado, let's go back to the old security guard, as an ordinary worker, he was able to remain calm and rational in the face of provocations, and maintained the basic bottom line of management, and this professional ethics should be fully affirmed.
The way you walk is important, but the way you walk also determines where you will go, and respecting and being respected often complement each other. Only when tolerance and understanding are combined with rationality and execution can our community life become like a spring breeze and a rain of spring breeze, and enter a state of true harmony.