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TV "nesting dolls" charges, complicated operation, how to complain?

author:New Gansu client
TV "nesting dolls" charges, complicated operation, how to complain?

With the strong support of the broad masses of the people and relevant departments, the State Administration of Radio and Television has actively solved the problems of "difficult and annoying to watch TV", and has made phased progress. In order to better listen to the opinions and suggestions of the people, and further consolidate and improve the results of the work of governing the charging and complex operation of TV "nesting dolls", the State Administration of Radio and Television announced the complaint channels for users of the "dual governance" work. 1. Complaint channels of the State Administration of Radio and Television: 1. The unified complaint acceptance telephone number of the State Administration of Radio and Television: 010-86091111;2. The "Complaint Acceptance" section of the "Public Participation" section on the homepage of the official website of the State Administration of Radio and Television has an entrance of "Complaints about TV 'Matryoshka' Charges and Complex Operations"; 3. The "Suggestion Collection" column of the official WeChat public account of the State Administration of Radio and Television has set up a complaint portal of "'Matryoshka' Charges and Complex Operation". 2. Complaint channels in the region: 1. The business handling telephone number of the radio and television administrative department of the province (autonomous region, municipality) where it is located, as well as online channels such as the official website (see attached table); 2. Report the situation through the local 12345 government service convenience hotline. 3. Complaint channels for market entities are to make complaints through the customer service channels of the corresponding market entities based on the products and services they have purchased. 1. Cable TV China Radio and Television Customer Service Hotline: 10099. 2. Interactive Internet Television (IPTV): China Telecom Customer Service Hotline 10000, China Unicom Customer Service Hotline 10010, China Mobile Customer Service Hotline 10086. 3. Internet TV (0TT) China Internet TV ("Future TV" ("NewTV") (China Central Radio and Television Station): 400-0463366, China Galaxy Internet TV ("GITV", China Central Radio and Television Station): 400-6597010, "CIBN", China Central Radio and Television Group: 400-0590806, BesTV (Shanghai Radio and Television Station): 400-8600637, Huaxia Internet TV("Wasu TV", Zhejiang Radio and Television Group): 400-6359988; Internet Bafang ("Cloud Audiovisual", Guangdong Radio and Television): 400-8303344; Hefeng Internet TV ("Mango TV", Hunan Radio and Television): 0731-85936466.

TV "nesting dolls" charges, complicated operation, how to complain?
TV "nesting dolls" charges, complicated operation, how to complain?

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Source: National Radio and Television Administration website

Editor: He Liang

Reviewer: Li Dan

Editor in charge: Jiang Wentao

TV

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