Community property service management is the "last meter" connecting people's lives, which is directly related to the vital interests of the masses and closely related to the lives of ordinary people. On the morning of April 23, the Fuxing Community of Hai'an Street, Hai'an City, carried out a consultation and discussion activity to strengthen the management level of property services in the community. Chen Jinhuang, vice chairman of the Hai'an CPPCC and member of the party group, heads of the CPPCC Working Committee, Hai'an Street Party Working Committee, relevant functional units, members of the CPPCC, directors of the community business committees of Fuxing Community, heads of property companies, and resident representatives participated in the consultation and deliberation activities.
In the early stage, Hai'an Street Fuxing Community carried out visits and surveys around the role of the property committee and the property management committee, improving the level of property service and management in the community, and boosting the grassroots governance of the community. It is understood that there are often many problems in the current community property service management, which not only affect the normal life of residents, but also deepen the contradictions between residents and property companies. In response to this problem, the Fuxing community organization has carried out grassroots consultation and deliberation activities to discuss things.
Ma Hailian, Secretary of the General Party Branch of Fuxing Community and Convener of Consultation and Deliberation Activities, introduced the preliminary investigation and summarized the research suggestions.
During the event, the delegates spoke freely, exchanged problems in the management of community property services, and discussed these problems in detail. A series of issues such as community property management norms, residential safety guarantees, the use of public maintenance funds, and garbage classification are all issues that the delegates are concerned about. The CPPCC members at the meeting put forward opinions and suggestions from the perspectives of standardizing the management of property under the guidance of party building, breaking the asymmetry of information, price and service, and strengthening the supervision mechanism of property enterprises.
Hai'an Municipal Urban Management Bureau, Market Supervision Bureau and other relevant departments put forward guidance in combination with their own functions. Chen Zifeng, deputy director of Hai'an Social Governance Center, put forward suggestions on improving the fineness, transparency and initiative of property companies to provide residents with a comfortable living environment in view of the current problems in community governance. At the same time, as a resident of a community, Chen Zifeng explained how to solve neighborhood conflicts through small cases, guiding residents to be good information feedback, governance participants, and demonstration leaders in the process of community autonomy, and won frequent praise from resident representatives with simple case analysis.
Chen Youde, deputy director of the Hai'an Sub-district Office and the second convener of the consultation and deliberation activities, responded to the consultation and deliberation activities. He said that through the leadership of party building and the leadership of the branch, we will continue to strengthen the civilized quality of residents, build and govern together, discuss things well, and continuously strengthen the daily management and infrastructure construction of the property.
Chen Jinhuang, vice chairman of the Hai'an CPPCC and member of the party group, affirmed the topic selection and consultation results of the grassroots consultation and deliberation activities. He stressed that strengthening the service management level of the property community and serving the residents of the community well is a major matter of people's livelihood related to the vital interests of the masses and social governance.
The first is to raise awareness of consultation and deliberation. It is necessary to adhere to the requirements of "leadership of the party committee, support of the government, participation of all parties, democratic consultation, and service to the masses", and truly make the grassroots consultation and deliberation work a "good helper" for the party committee and government, a "bridge between the hearts" of the people, and a "community" for social governance, and constantly improve the carrier guarantee of the consultation platform.
The second is to strengthen the quality of management services. As the main body of community service, the property company should optimize the service concept, standardize and standardize the relevant work, strengthen professional capacity building, enhance the sense of responsibility and service awareness, and continuously improve the transparency, delicacy and satisfaction of the work.
The third is to promote and educate and guide the promotion. It is necessary to solve the chaos of residents' lives such as disorderly stacking, random parking of vehicles, and indiscriminate throwing in the air in the community through joint construction, co-governance and sharing, and the combination of rule by virtue, rule of law, intelligent governance and autonomy, so as to jointly improve the quality of life of the community and enhance the sense of gain of the achievements of the creation of a civilized city in the country.
Fourth, the two-way communication mechanism improves efficiency. Establish a dialogue platform between neighborhood committees, property committees, property management and residents to further understand the demands of residents, understand each other, enhance consensus, form a virtuous cycle mechanism, and improve work effectiveness.
Fifth, the department participates in the linkage of the file. All functional departments should strengthen supervision and management in accordance with the requirements of their duties, take the initiative to move forward, perform their duties and responsibilities, sink into the community in a timely manner, and effectively strengthen regional governance and community governance.
Sixth, the transformation of achievements will jointly promote the speed. It is necessary to give full play to the leading role of the party organization, coordinate and cooperate with the street and functional departments, and form a joint force between the property committee and the property management committee, clarify the time and tasks in a list-based way, and jointly improve the level of service for the people.
Photo: Ding Peng
Editor-in-charge: Wang Wei