"Mr. Li, I heard that the waste ranking list has been circulated to us, have you read it?" In the splendid president's office, assistant Xiao Wang asked cautiously.
Li Zeshen, sitting behind the desk, was wearing a custom-made suit, his brows were tightly locked, and his eyes were deep. He tapped on the table, pondered for a moment, and then spoke slowly, "See, it's just a boring trick." But then again, the issues behind this ranking are worth pondering. ”
Xiao Wang nodded yes, he knew that Li Zeshen was not only a leader in the business world, but also a far-sighted and in-depth leader.
"It is said that the top three waste traits are lack of responsibility, lack of motivation and dependence on others. Do you think there is such a person in our company?" Li Zeshen's voice revealed a hint of seriousness.
Xiao Wang hesitated for a moment and replied, "To be honest, every company will inevitably have some such employees. But I think it's not common in our company. ”
Li Zeshen nodded, stood up and walked to the floor-to-ceiling window, looking at the cityscape outside the window. He understands in his heart that the success of a company is not only about how many good employees it has, but also about how it manages and guides those who may go to the edge of "waste".
Just then, the phone rang. It's Xiao Zhang, a newcomer to the company's sales department. His voice was slightly nervous: "Mr. Li, I have an emergency that needs to be reported to you. One of the major clients I was responsible for suddenly offered to terminate the contract, and a lot of the resources and energy we had invested before may be wasted. ”
Li Zeshen turned around, and a hint of sharpness flashed in his eyes. He walked to the desk, motioned for Xiao Wang to record, and then calmly said to Xiao Zhang: "Don't worry, tell me the specific situation in detail." ”
Xiao Zhang told the ins and outs of the matter on the other end of the phone. It turned out that this customer had a misunderstanding about the company's new product, believing that the product features did not meet their needs. Moreover, Xiao Zhang did not find the problem in time and explain it clearly in the communication, which led to the dissatisfaction of the customer.
After listening to this, Li Zeshen did not blame Xiao Zhang, but comforted: "This is a good learning opportunity." As a salesperson, you must not only know the product well, but also be good at communicating and solving problems. You do have a responsibility for this incident, but more importantly, you have to learn from it. ”
After hanging up the phone, Li Zeshen fell into deep thought. He realized that Xiao Zhang's situation was the embodiment of the "lack of responsibility" and "lack of progress" mentioned in the "waste ranking". But he also saw Xiao Zhang's potential and plasticity.
So, Li Zeshen decided to go out in person to help Xiao Zhang save this customer. He personally contacted the customer, explained in detail the features and benefits of the product, and promised to provide the customer with a personalized solution. After a lot of hard work, the customer finally decided to continue the cooperation.
Afterwards, Li Zeshen called Xiao Zhang to the office and said earnestly: "Xiao Zhang, although this incident is a setback, it is also an opportunity. I hope you can learn from this and constantly improve your abilities and qualities. Remember, a good employee must not only be talented and enthusiastic, but also responsible and enterprising. ”
Xiao Zhang was deeply moved, and he understood that Li Zeshen's words were his expectations and encouragement. He was determined to work hard and live up to Mr. Li's expectations.
Over time, Zhang gradually grew into the company's sales backbone. Not only does he excel at his work, but he is also actively involved in various activities and trainings in the company. His transformation not only won the respect and recognition of his colleagues, but also made Li Ze deeply gratified.
And the so-called "social waste ranking" list, with the efforts of Li Zeshen and Xiao Zhang, gradually lost its meaning. Because they know that the real waste is not those who make mistakes once in a while, but those who give up on self-improvement and do not want to improve. As long as we maintain a sense of responsibility and enterprising, everyone has the potential to become a pillar of society.