On April 19, Xiaomi's Lei Jun post was praised by the majority of netizens and fans. The reason is that Xiaomi Lei Jun has a sentence in his post, "During the Beijing Auto Show, I will also report some new progress to you." With the word report, Xiaomi Lei Jun completely put himself in the role of a subordinate of the user or fan. When many people see these two words, their hearts can't help but warm.
Many netizens said, what is the pattern, Xiaomi Lei Jun used the word report, this is the pattern. Only when a person knows who the user is, can he put himself very low, and can he communicate and exchange with netizens and fans in a humble and low-key manner. Just like when the Xiaomi car was delivered, Xiaomi Lei Jun bent down to open the door for the owner on the spot and took a photo with the car owner.
In the same face of users and fans, some CEOs performed a farce of smashing mobile phones and holding meetings. As a CEO, this is equivalent to completely failing to put himself in the right position, treating his users and fans as his subordinates. Therefore, this kind of behavior causes everyone to be dissatisfied, and even it is normal to ban the customs.
As the saying goes, if you are not afraid of not knowing the goods, you are afraid of comparing the goods. is the same CEO, in a word, or even a few daily performances, their attitude towards users or fans is high. Moreover, Xiaomi Lei Jun is far more than the CEO who smashed his phone and held meetings in terms of social status and personal wealth. But Xiaomi Lei Jun is still modest and low-key, and he can listen to the opinions of netizens very carefully.
For a company, since it has embarked on the road of online sales, it is necessary to respect the business logic of online sales and understand who your real customers are. When your product is not irreplaceable, in the face of the opinions or suggestions of netizens, you must be humble and low-key, rather than invincible.
It's true that you are the CEO of the company, but in the face of your own employees, you can only put on the CEO's stand, you can drop your mobile phone, you can have a meeting, and you can even scold people, which is not wrong. After all, employees are your subordinates, and they should be wronged by your salary. However, users and fans are not, they are your food and clothing parents, consumers and customers you have to respect.
Therefore, it is important to put yourself in the right position. I hope that the former CEO will learn more from Xiaomi's Lei Jun! After all, there is no shame in asking for advice from seniors and masters.