Recently, a video was circulated on the Internet, showing a staff member of a provident fund center sitting at the window, but holding a mobile phone and ignoring the customers who walked in. As soon as this incident was exposed, it immediately aroused widespread comments. But what is going on? Do we really get it? Let's go back to this little story.
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The cause of the incident was that a customer went to the provident fund center to handle business, and saw that the staff had been holding a mobile phone and ignored it. The disgruntled customer recorded the scene and uploaded it to the Internet. As soon as the video came out, many netizens were dissatisfied, thinking that it was unbelievable for public officials to play games at work. However, it's not that simple.
The relevant departments of the local government responded quickly. They said the staff was not playing a game, but looking at a file on their phone. I didn't put down my phone for a while, which caused a misunderstanding for customers. Subsequently, the staff will be criticized and educated. In the face of the official explanation, netizens disagreed. Some agree, while others still have reservations.
Netizens are hotly discussed
Some netizens said: "How can a state unit need a mobile phone to read documents when it goes to work, what does the computer do?"
Some netizens said: "Do you use mobile phones to handle business at the windows now?"
Some netizens even pointed out: "It's very good, the previous ones were straightforward, and they also contacted the Douyin backstage"
We might as well push the façade a little more away and ponder some of the deeper messages behind this incident:
First, sharp mobile phones bring great convenience to our work and life, but at the same time, they are also prone to misunderstandings. The staff has temporary things at hand, and the work area is relatively small, which inevitably gives people a sense of dereliction of duty. And as a public service object, it is not wrong for customers to raise questions.
Second, there is inevitably a gap between the content of the video and the real situation. It is difficult for us to draw out all the details of the truth. The official explanation should be treated fairly. At the same time, staff members should also pay attention to their image when performing public duties, so as to avoid misunderstandings.
Third, in today's faster and faster online information circulation, we are faced with more information that cannot distinguish between authenticity and falsehood. We need to be vigilant and cautious before labelling people. It is extremely inappropriate to jump to conclusions.
Finally, we expect public officials to serve the public with the utmost dedication. At the same time, it is also hoped that the public will give a fair and understanding perspective, reduce personal emotional judgment, and avoid misleading public opinion. It is only through mutual tolerance and understanding that we can build a harmonious and transparent society.
This incident may seem trivial, but it also reminds us that in today's flood of information on the Internet, it is particularly important to be cautious and verifying. Facts are the only criterion, and we should face them with an open and rational mind.