On April 22, it was reported that the flagship store of the well-known furniture brand Youfan Art, known as "ZARA in the home furnishing industry", announced in the Taobao store that due to the sudden cessation of the bank's renewal of loans, the company's funds were suddenly broken, and the creditors concentrated on the run, and the business deteriorated rapidly. He also said that the company had no ability to pay and was about to enter bankruptcy liquidation procedures.
At present, the company's flagship store can no longer be searched on the Taobao platform. And the company's official website can no longer be opened.
Dealer: There are still more than 100,000 yuan of goods have not been received
Consumers: No delivery, no refund, no customer service
Malt (pseudonym) is a distributor of Youfan Art in Jiangsu, and has been cooperating with Youfan Art since around 2020, but recently the delivery time of Youfan Art has begun to become longer, "The delivery time is generally 45 days, although the time has been extended recently, but it finally arrived, so I didn't take it to heart." I saw that announcement recently, but I can't get in touch anymore. Malt told reporters.
Because Malt is a relatively large dealer of Youfan Art, up to now, the store has piled up millions of yuan worth of goods, and there are more than 100,000 yuan of goods have not been received, "I even have the name of the store is 'Youfan Art' four big characters, before the closure (17th) I also played 10,000 yuan." ”
Not only dealers, but also many consumers are also waiting for Youfan Art to ship.
Xixi (pseudonym) told reporters that he placed an order through Taobao on March 23 to buy furniture from Youfan Art, and the original delivery time was mid-April, but the merchant has been delaying the delivery, "During this period, we are also contacting customer service through Taobao, and the customer service also promises to deliver the goods." However, on April 21, he suddenly issued a statement saying that the store was bankrupt and could not afford to refund the delivery. I also contacted Youfan, but there was no response. ”
Photo courtesy of the interviewee
According to Xixi, there are more than 20 consumers in his rights protection group who have similar experiences to him, with a cumulative amount of nearly 300,000 yuan, "Most people in the rights protection group are at the price of three or four thousand yuan, but there are friends in the group who almost use Youfan's things, or customized, the amount is more than 70,000 yuan, and the loss is quite serious." ”
Because of the recognition of the design and materials of Youfan Art, Xiaoma (pseudonym) has always been a repeat customer of Youfan Art, but I didn't expect to be stabbed in the back this time, "Around 2019, their products are doing well, the materials, fabrics, and styles are great, and the momentum is very large, I have recommended many relatives and friends to buy his products, but I didn't expect to encounter this kind of thing." Pony told reporters that he had called the police and recorded a confession, and there was no more news yet.
The reporter tried to call the contact information left by Youfan Art in various public channels, but most of them have become empty numbers, and the only phone call that can be reached is endless busy sounds......
The reporter noticed that recently, the black cat complaint platform has had a number of complaints against Youfan Art, all of which are complaints that it "does not ship, does not refund, and cannot contact customer service".
Source: Qianjiang Evening News, Qilu Evening News, Daily Economic News, Blue Whale Finance, Upstream News, Black Cat Complaint Platform, 36 Krypton, Public Information Editor H