In today's flood of Internet information, all kinds of strange news can be seen everywhere, but this time the "2 cents incident" that happened in Guangdong still impressed netizens. The cause of the incident is very simple, when a man went to the bank to go through the procedures for closing the account, he found that there were still 2 cents in the bank card, so he asked the bank to withdraw his cash. This caused a series of controversies, and expanded to some questions and dissatisfaction of netizens about the bank's operation methods.
Overview of the event
Here's what happened: When the man went to the bank to close his account, the staff checked and found that he still had 2 dimes left in his card. According to normal operation, the money is not worth mentioning, and the bank will return it directly to the customer. However, the man did ask for the 2 cents to be withdrawn into cash.
Since the current circulating currency value has been abolished at less than 1 dime, the bank certainly does not have 2 cents in cash. The staff offered to transfer the money to his mobile phone or give him 1 cent in cash. But he did not accept it and only asked the bank to give him 2 cents in cash.
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In the face of the customer's insistence, the bank staff could only offer 1 cent in cash as a compromise, but he still refused to accept it. His reason is very simple, that is, "I only need my own 2 cents, and I don't want the extra 1 cent." The bank thought that he was obviously trying to find fault and reported the incident to the police. The police also found it difficult to understand the situation, so they had to repeatedly persuade the customer to accept the transfer or 1 cent in cash, but he still did not accept any other form of cash, and only insisted on 2 cents in cash.
Netizens are hotly discussed
Netizens said: I just want to ask, which account is the extra 8 points given by the bank from? Is it legal? How to go through the account? Aren't you afraid of auditing?
Netizens said: If the man asks for that 1 cent, the bank will sue you in court 50 years later, saying that you took 8 cents more from the bank, and now after five years of rolling profits, it is estimated that you can't afford to sell the house.
Netizens said: There is no problem, don't have one more point, don't have one less point, be meticulous, one is one. That's right.
Netizens said: It's not okay to transfer money, don't give more, isn't this just picking quarrels and provoking trouble, the money is no longer in circulation, how can there be any money for you.
Netizens said: Someone repaid the credit card, repaid 5 cents less, and finally lost more than 8,000 interest plus the credit blacklist...
Write at the end
Judging from this incident, this 2 cent incident can be said to be a fuse, igniting some dissatisfaction and doubts from netizens about the current operation of some banking businesses. We should see that the core of this is to protect everyone's legitimate rights and interests, just like the man who asked for his own 2 points of deposit. At the same time, it also reminds bank staff to listen more carefully to solve the actual problems of customers, so as to avoid unnecessary disputes caused by trivial matters and damage the interests of all parties.
Of course, on this basis, we also have to think about a question -- if the situation is reversed, if a customer really suffers a loss because he owes the bank 2 cents, should he also enjoy the same rights and solutions? Under the current laws and operating norms, it seems difficult to reach a conclusion at present. This may require us to comprehensively evaluate the principle of fairness of a class of events at a deeper level. Only by clarifying the boundary and balance between public and private interests can we better promote the improvement and healthy development of the financial system.
So on the whole, this "2 cents incident" is not simple, it reflects and echoes some substantive issues. It is also unfair to criticize one side in exaggerated terms on a case-by-case basis. We should examine its deeper meaning with a broader mind, so as to promote the establishment of a more mature communication and cooperation mechanism between relevant institutions and the public.
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