It is not difficult to find that the level of the factory team leader determines the level of the team. Because employees feel that you are the best among them, so you are their "head", the following "five questions and seven words" is an excellent team leader to remember!
First, the team leader management "five questions"
Question 1: Did you give the target?
Everyone has their own ideals and goals, as a "superior" to understand the thoughts and ideas of subordinates, when their goals are consistent with the team goals, to actively encourage and support their efforts to achieve; when their personal goals are not clear or inconsistent with the team goals, to use the team goals to guide and influence the subordinates, establish goals consistent with the team, work hard for the team goals, and take the realization of team goals as the realization of personal value.
At the same time, the sub-goals of different stages may be different, and the goals of employees in different positions, different ages, and different personalities are also different and hierarchical. Only in this way can we maximize the enthusiasm of individuals and develop together between individuals and teams.
Question 2: Did you give a way?
Another important role that the team leader plays in management is: coaching. It is often seen that some team leaders adopt the following methods when they encounter employees making mistakes:
1) Criticism!
2) Criticize, but for fear of breaking his heart, affirm.
3) Question: You shouldn't be like this! You can't be like this! How many times have you said it!
However, sometimes we think about it, and the employee's fault may be conscious or skillful. If he doesn't master a certain method, a certain technique, he may do it wrong. Which method, which skill can improve his work performance, at this time, it is up to the team leader to "teach" and "practice".
"Tell him", "Show him", "Let him try to do it", "Praise him for doing well, improve if he doesn't", "Check and coach" are simple methods, but they are one of the best ways to master a skill for front-line employees.
Question 3: Are you given a chance to make mistakes?
There are generally two main points of view regarding errors:
1. You, don't make mistakes, everyone can't make mistakes.
2. You can make mistakes, but don't repeat them.
There are predictions for the work of the team leader under the guidance of the following two points of view.
The first is that you can't make mistakes, and as a result, employees may be thinking: you can't make mistakes, then doing less is making fewer mistakes, and more is better than doing less, okay, I don't do so much, I don't take the initiative. Over time, the team's enthusiasm will continue to decline.
Second, you can make mistakes, but don't repeat them. Give employees the opportunity to make mistakes. It is equivalent to giving employees a shot in the arm that they are willing to "experiment". Employee motivation will increase. However, the premise is that the team leader should guide to reduce the probability of low-level errors.
As the saying goes, "eat a trench, grow a wisdom", the lessons of failure are more important than successful experiences. An excellent team leader is brave and good at giving opportunities to his subordinates, and is brave enough to take responsibility, not afraid of making mistakes, which is the key for excellent managers to build an excellent team.
Question 4: Did you give him encouragement and support?
When everyone is doing something, especially a challenging job, fear, fear, lack of confidence, and easy to give up, at this time, it is especially necessary to have a person, or even a person with a team behind the back, to give him strength silently.
If an employee is always doing bad things. Think about it, did I give him positive feedback, did I encourage him, did I help him when he needed help, did he feel my support?
Question 5: Have I set an example for him?
When I was doing the training of the grassroots team leader, when I went to the front line to do research, I asked ordinary employees what the image of the team leader was in the eyes of the employees, and many people replied: "better than me", "can control me", "I will do it, he will, I will not do it", "I will find him if there is something"......
It's not hard to see that your level determines the level of your team. Because employees feel like you're the best of them, you're their "head."
The power of example is endless. As a team leader, ask yourself, am I a role model, am I learning, am I trying to solve problems in new ways?
Second, how to establish the prestige of the team leader "seven words".
"Prestige" as the name suggests is prestige and credibility. To a large extent, the production tasks of the enterprise should be finally decomposed to the team leader, and the management goals should be achieved through the work of the team leader. So, how can the team leader establish his own prestige, and the following suggestions can be used for reference:
1. Be "diligent".
The team leader should set an example of hard work. As a team leader, I must first be aggressive, dedicated and diligent, fulfill my duties, work hard, and be able to complete my own work well. Otherwise, "if you are not right, although you do not obey the order", the team leader must understand the principle of upward and downward effect, and understand the role of example and demonstration.
2. Establish authority with "morality".
The team leader should set an example of civility and morality. In addition to setting an example in business, an excellent team leader should also consciously accept moral constraints in his speech and behavior. In the work, the team leader should get along with the team members, take the initiative to help guide and encourage, speak civilly, and treat employees well.
3. Cheer with "public".
The team leader should also set an example of fairness and selflessness. One of the differences between leaders and managers is that managers take the realization of corporate goals as their own responsibility and the overall interests of the enterprise as the guide. As long as the team leader can be fair and honest, he can effectively command, coordinate and organize the work of the team, order and prohibit, and properly resolve all kinds of contradictions and disputes, so as to fully mobilize the enthusiasm of the team members.
4. Be strong with "achievements".
The team leader is hard-working, and of course he is a "powerful faction" in the company's management system.
5. Prestige with "will".
The role of the pre-shift and post-shift meetings should not be underestimated. One of its main functions is to build an effective platform for unified command and management.
6. To "inspect" Changwei
According to the company's quality and health standards or requirements, the team leader should learn to inspect, be good at inspection, and have the courage to inspect.
7. Bring authority with "love".
The team leader should insist on convincing people with reason and moving people with emotion in management, and become a close friend and confidant of the employees. Team leaders are appointed and authorized by the company, but a successful team leader is also the core of the informal organization within the organization, and they are heart-to-heart with the employees.