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Algorithm support, wisdom empowerment, system escort...... How much do you rate for such a service?

author:China Industry Network

Guangdong Trade Union

Build a model site for public services for grassroots labor relations

Yucheng Trade Union

Establish a digital assistance and assistance system

Tangshan Workers' Association

Cooperate with relevant departments to write the improvement of employees' skills and quality and "energy level wages" into special collective contracts

How much do you rate for such rights protection services?

Guangdong trade unions will cultivate 30 grassroots labor relations public service model sites within five years

Resolve the contradiction "do it first" and "explore inward" with precise service

Recently, the labor relations public service station of the China-Europe (Jiangmen) SME International Cooperation Zone obtained early warning information from the "Heshan Digital Trade Union", which collects relevant information in the field of labor relations of various departments in Heshan City, and coordinated the cooperation of all member units to verify the fact that the sales department of a real estate in the park owed wages to Chen and other 15 migrant workers on the spot. Subsequently, the service station contacted the general contractor and the subcontractor for coordination. On April 11, 15 migrant workers successfully received their wages.

The core area of the China-Europe (Jiangmen) SME International Cooperation Zone is located in Heshan Industrial City, where there is a high accumulation of enterprises and migrant workers, and labor disputes occur from time to time. The Guangdong Provincial Federation of Trade Unions has cultivated and promoted the labor relations public service station of the China-Europe (Jiangmen) SME International Cooperation Zone as a model site for grassroots labor relations public services, and guided and supported the Heshan Federation of Trade Unions to develop the "Heshan Digital Trade Union" labor relations network service platform at the site, promote the information management of labor relations, and monitor labor employment, social insurance, wage payment, production safety, rights and interests protection, Stabilize the operation and other conditions, and integrate the data into the three-dimensional map, so that the enterprise trade union information and risks and hidden dangers are fully known in one map, so that the hidden dangers of labor relations conflicts can be discovered, intervened in advance, prevented and resolved in time. Since its establishment, the site has handled a total of 2,150 labor dispute cases, with a mediation success rate of 93.48%.

Algorithm support, wisdom empowerment, system escort...... How much do you rate for such a service?

Since 2022, Guangdong Province has cultivated and promoted 5 grassroots labor relations public service model sites. Based on the principle of having a platform, a team, a system, a guarantee, a standard, and an effective "six haves", the site integrates the service brand of the trade union's work, and coordinates labor relations in strengthening source participation, strengthening rights protection services, deepening democratic management, improving the consultation mechanism, and resolving conflict risks, so as to form a pattern of "doing first" in resolving contradictions and "exploring inward" in precise services, so as to achieve a win-win situation for all parties.

For example, the Public Service Station of Port Logistics Industry in Yantian District, Shenzhen, carries out services such as labor compensation, social security, hardship assistance, legal aid, and job search and recruitment through platforms such as WeChat official account, DingTalk Live, Douyin account, and WeChat video account.

These sites also play an active role in serving employees and promoting harmonious labor relations. The Legal Service Station of the Federation of Trade Unions of Zhongshan Port Street, Zhongshan City, has played the role of the "three workers" linkage mechanism of "taking the trade union as the leading, social workers as the responsibility, and volunteers as the cooperation", forming a new pattern of serving the masses of employees and leading the service work of employees.

Algorithm support, wisdom empowerment, system escort...... How much do you rate for such a service?

It is reported that the Guangdong trade union will continue to expand the construction of the site, and plans to cultivate 30 grassroots labor relations public service model sites within 5 years, covering 21 cities in the province, in order to better serve the workers and let more workers feel the warmth of the union's "mother's family". (Workers' Daily-China Workers' Network reporter Ye Xiaozhong, Zhao Siyuan, correspondent Zhang Man, Li Fei, Lv Zhijie)

Shandong Yucheng City has established a digital assistance and assistance system to make employees run less errands and help more efficiently

I applied on my mobile phone and received a call from the union in less than half an hour

"I didn't expect the online assistance of the trade union to be so convenient, I applied on my mobile phone, received a call from the union in less than half an hour, and received the union relief fund in less than 10 days. We are grateful to the union from the bottom of our hearts. Recently, at the home of Ms. Yuan, an employee of Luyin Group Yucheng Powder Metallurgy Products Co., Ltd., Ms. Yuan thanked the trade union staff who came to visit her. This is an example of the Shandong Dezhou Yucheng Federation of Trade Unions giving full play to the role of a digital assistance and assistance system to efficiently help employees in difficulty.

According to the main responsible comrades of the Yucheng Federation of Trade Unions, since last year, the Yucheng Federation has steadily promoted the digital transformation of the assistance and assistance of employees in difficulty, innovated and built a digital and precise assistance matrix with online and offline linkage, so that the help data can run more and the difficult employees run less errands, and strive to improve the accuracy and convenience of the assistance work of the difficult employees.

Yucheng City has established a gradient assistance system for employees in difficulty, including more than 10 service functions such as employment and entrepreneurship, assistance and assistance. The system is interconnected with the "Qilu Gonghui" APP, which can dynamically track and monitor the production and living conditions of the help objects, and at the same time find the difficult workers in time. When employees encounter difficulties and need assistance, they can open the "Qilu Gonghui" APP, click "Help and Assistance" to apply for assistance online, and fill in personal information, difficulties, etc. Based on the information obtained from the back-office, the staff will contact the author and visit the enterprise and the employee's home for verification. Eligible employees in difficulty will be included in the hardship file and receive relevant subsidies.

Ms. Yuan originally had a happy home. However, in June 2019, her husband was unable to work and live normally due to the amputation of both legs due to a car accident, and in August 2023, her mother-in-law was hospitalized for a serious illness, which cost a lot of money, and unfortunately passed away. The children in the family have to go to school, and the elderly father-in-law needs to be supported, and the family's life has become a problem. "At that time, I felt that the sky had fallen, and I lost confidence in life. Ms. Yuan said.

At the beginning of this year, when she heard that the trade union had an online assistance channel for employees in difficulty, Ms. Yuan immediately submitted an application for assistance on the "Qilu Gonghui" APP, but she did not expect to receive a call from the trade union staff in less than half an hour.

The caller was a staff member of the Rights and Interests Protection Department of the Yucheng Federation of Trade Unions. "You have a pending application to work on. Early in the morning of January 11, Wang Kai logged in to the trade union assistance system as usual, and after seeing the pop-up pending application, he immediately contacted Ms. Yuan and her company to make an appointment for a home visit.

In response to Ms. Yuan's situation, Yucheng City always set up a file for her in accordance with the filing standards for gradient assistance for employees in difficulty, and implemented the rescue policy. On January 19, the city's general staff came to Ms. Yuan's home and sent 10,400 yuan in relief.

It is reported that since the beginning of this year, Yucheng City has relied on the digital assistance matrix to register, review and screen more than 50 employees in difficulty online, and has successively set up files for 7 eligible employees in difficulty, and issued more than 30 yuan of relief funds, condolences and other warm funds for 45 employees. The Municipal Federation will also combine assistance and assistance with employment and entrepreneurship training and legal aid to promote the quality and expansion of assistance and assistance for employees in difficulty. (Workers' Daily-China Workers' Network reporter Tian Guolei correspondent Zhao Na)

Tangshan implements a special collective contract system for improving the skills and quality of employees

Encourage skilled workers to improve their remuneration based on their skills and contributions

A few days ago, the Tangshan Federation of Trade Unions of Hebei Province, the Municipal Human Resources and Social Security Bureau, the Municipal State-owned Assets Supervision and Administration Commission, and the Municipal Federation of Industry and Commerce jointly issued a notice to decide to implement the special collective contract system for improving the skill quality of employees and the special collective contract system of "energy level wages" in enterprises in the city from this year onwards, so as to promote enterprises to improve the skill level of employees, and establish and improve the incentive mechanism for skilled workers to improve their salaries and benefits by virtue of their skills and contributions.

The notice requires that the trade union of the enterprise should combine the actual situation of the unit, comprehensively sort out the education and training of employees' skills and quality in recent years, and refine the relevant contract terms with reference to the "Special Collective Contract for the Improvement of Employees' Skills and Quality (Reference Text)", especially the labor competition, skill competition, innovation studio, innovation achievements and other content, and clarify the proportion of employee education and training funds, the scope and level of labor competition, the type and number of work of the skill competition, as well as the innovation studio, The number of innovations and the associated incentives.

For foreign-funded enterprises, the notice makes it clear that planning arrangements for employee education and training can be made in combination with the characteristics of the enterprise and the content of the special collective contract for the improvement of employees' skills and quality. The time arrangement of employee education and training can be flexible and diverse, and the training method can be combined with general training and single training for all employees, highlighting single training. Trade unions should negotiate with enterprises to sign contract texts with enterprise characteristics.

At the same time, the notice requires the city's enterprises to establish a salary incentive mechanism of "more work and more skills", and the trade unions of all enterprises should negotiate to increase the innovation and efficiency of the achievement awards, technical skills allowances and subsidies, awards and awards at all levels, and academic qualifications to improve the allowance and subsidies, and form a special collective contract of "energy level wages", so that the "pockets" of skilled talents can be bulging.

In addition, Tangshan will also intensify the implementation of the special collective contract system for improving the skill quality of employees and the special collective contract system of "energy level wages" in high-tech enterprises, specialized and special new enterprises, and "little giant" enterprises, cultivate excellent models, increase publicity, and form a situation in which the whole society grasps and manages together.

Tangshan City proposes that by December 10, 2024, the coverage of special collective contracts for the improvement of the skills and quality of employees of enterprises with more than 100 employees in Tangshan counties (cities, districts) and development zones (management areas) and special collective contracts for "energy level wages" should reach 60%, and the signing rate of special collective contracts for Tangshan counterpart enterprises should reach 100%. (Workers' Daily-China Workers' Network reporter Li Yulin correspondent Chen Dongning)

(Reported by the All-China Federation of Trade Unions' WeChat official account Comprehensive Workers' Daily)

Source: China Industry Network

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