Bizarre!
Crazy call 120 dismissal voice?
recently
Guangdong Shenzhen 120 staff are on duty
Suddenly, it started at 15:09
3:10 p.m., 15 p.m
16分、17分、18分......
The same mobile phone number calls 120 multiple times
But after the phone is connected
No one answered in the microphone
Is this another prank?
When 120 dispatches squad leader
When preparing to report to the duty leader
3:30 p.m
This mobile phone number is calling in for the 14th time......
"Hello, 120!"
Dispatcher Chen Cui'e answered the phone
Still no response
Chen Cui'e didn't hang up immediately
Instead, patiently ask again
"Hello, 120!"
This time, a voice finally came from the other end of the phone
dispatcher
Hello, 120!
No response.
patient
dispatcher
Hello, 120!
Hey!(Finally a response!)
patient
dispatcher
Hello, do you need an ambulance?
I had a car accident and I ......
patient
dispatcher
Need an ambulance?
Necessity!
patient
dispatcher
Where is the address?
I don't know, my head is dizzy.
patient
dispatcher
Where is your current location?
I don't know......
patient
"Look up at the side
Can you see anything iconic?"
Chen Cui'e is kind and seductive
However, perhaps due to the severity of the patient's injuries
I haven't been able to give a specific address
At 15:33, without being able to ask for a detailed address, Chen Cui'e dispatched an ambulance from the Kirin First Aid Station of the Southern University of Science and Technology Hospital, which was about 2 kilometers away from the location of the patient's call, according to the location of the call in the dispatching system.
To ensure that nothing goes wrong
Chen Cui'e uses her work mobile phone to add the patient's WeChat
Ask them to send the specific location via WeChat
As a result, the location sent by WeChat
It is inconsistent with the caller location!
Chen Cui'e immediately called back to check
dispatcher
Sir, I saw the location you posted, are you on Nanping Express?
I don't know about that.
patient
dispatcher
Are you on the fast lane, as fast as the highway?
Probably, yes.
patient
dispatcher
Sir, you have to tell me the exact location now, Liuxian Avenue and Nanping Express are two different roads. If our ambulance goes wrong, it won't find you at all.
I'm right here on the side of the road.
patient
dispatcher
Where are you in Nanping? Which section, which direction?
This one...... I can't tell, I can't tell!
patient
The patient then hangs up
3:40 p.m
Chen Cui'e called back the phone to continue checking
The patient still doesn't know where it is
Fortunately, at this time, a courier brother passed by
Help the patient to clarify the specific address
3:50 p.m
120 first responders
Finally found the patient on Liuxian Avenue
Previously, due to the lack of accurate reception address
Ambulances "go round and round" on the road
It is understood that the patient was involved in a car accident
Multiple fractures of the head, neck, and chest are caused
Taken to the hospital by 120 ambulance
After 13 days of hospitalization
He has been discharged from the hospital recently
In this regard, some netizens said
Look at the transcript of the dispatcher's call with the patient
"Sweat all over!"
But more than that, it's moving:
Finally the treatment was successful!
120 staff tips
The caller calls 120 hours
Try to stay calm
Say the key message
If you can't keep your composure
Please ask for help from those around you in a timely manner
Answer the questions of the 120 dispatcher accurately
It is very important for timely rescue!
END
Source: Western Decision-making, Shanghai News Broadcasting, netizen comments
Editor: Zhang Xiang (trainee)
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