As a leading enterprise in China's three major communication industries, China Mobile did accumulate a lot of users in the early days because of some advantages of good signals, but with the increase of routines in recent years, more and more users found that the mobile companies that they once trusted were more and more fools.
We can see in the data given by the mobile company that more than 800 million new 5G users have been added, which looks good.
However, we went to aggregate the data and found that compared with the data of previous years, the overall user difference was 510,000 users, and the movement in a short period of time actually lost such a large user group.
We can take a look at the real feelings of some users, there are many users who use mobile communications around them over the years, for example, a mobile user said that he is the oldest group of old customers of mobile, probably in 2002 has chosen to cooperate with mobile, so many years he has also insisted on supporting mobile companies.
There is no other reason, one is used to it, and the other is that as an old customer, the mobile company will be treated differently, if you change to a new company now to become an ordinary user, it will be more than worth the loss, in so many years he always thinks that the mobile will treat every old user sincerely.
Therefore, there has never been any doubt about the package given to the mobile, from the original package of more than 20 yuan, all the way to the current 189 package, although the tariff has increased a lot, but the service is indeed a lot better, so the choice of spending money to buy the experience is still worth it.
But by chance, I found that the new mobile user is actually more practical than his package, and the new user only has a 39 phone bill plan, which has reached his current call time, and even has "unlimited traffic".
Such a scene made this old user angry, and it is understandable that Mobile wants to attract new and expand traffic, but when he attracts old customers, he can't look back at his old customers.
He has insisted on trusting the mobile company for so many years, is it because he came out to be a big wrongdoer for them, but when he fed back his demands to the mobile company, he could get some discounts.
But compared with new users, it can be said that it is very different,In the face of such a result,This old user who has been mobile for many years,Resolutely chose to port the number to the network,Although the money is not much,But we can't let others be fools。
There are many such routines, another netizen said that when he was traveling, he received a call from a person claiming to be a staff member of a mobile company, and the other party said that because he was an old user, the mobile company provided them with a high-speed broadband for free in order to feedback the old users.
Therefore, I agreed to the package recommendation of the so-called mobile company staff on the phone, and I thought that I could prostitute a broadband for nothing, but when the phone bill came out at the end of the month, this netizen was completely dumbfounded, it turned out that free things are not free, these are just the routines of mobile companies.
In the list of phone bills, we clearly see that there is actually a so-called "high-value broadband speed package" charge details, although the cost is not much, only more than two yuan, but this way is still a little unpleasant, isn't this a lie, the phone clearly said that it is free, this last wool actually comes from himself.
In addition to this fee, there is also a so-called "make up the contract consumption difference" fee item, which is a large number, and it directly reached 17.76 yuan, which means that this netizen has to pay an extra 20 yuan for this free broadband this month, who can stand such a thing.
Everyone has been in this society for so many years, and they also have strong social experience, and they know that they will not be deceived by those liars.
But now it's really on the so-called "free",It's not to blame netizens for their low vigilance.,The main thing this time he's facing is a mobile company.,Who would have thought that such a big company.,Can play this kind of indiscriminate means。
And there are such routines, let's continue to look down, such as the current traffic, because in the era of short videos, many people will swipe videos on their mobile phones, and a lot of traffic costs will naturally be generated in this process.
And when everyone has a lot of fragmented time, this cost is even more amazing, and the lack of traffic has always become a distress for many people, but most people have to shy away in the face of high traffic fees.
In the face of this demand in the market, mobile companies will naturally not let go, they put forward the so-called unlimited traffic in the name of service users, in the mobile service halls in the streets and alleys, we can see the so-called unlimited traffic in many places, but after you really open it, you will find that the original new routine has begun.
Mobile companies provide users with a package, that is, for a specific few apps can provide the so-called unlimited traffic, but this boundary is naturally not so deep for most ordinary people, thinking that they have opened unlimited traffic and began to brush on the Internet, the result can be imagined, at the end of the month, the cost list down, the excess traffic fee can shock many people's jaws.
And the other way of saying unlimited traffic is not really unlimited traffic.
But there are certain restrictions, for example, when your traffic reaches 40G, the operating company will give you a speed limit, and when you reach 70G, the operating company will even shut down the traffic channel directly for us, and if you want to continue to have the network, you must either wait for the next month, or recharge!
Let me tell you the last routine, which is the so-called change of package, some operators will have some staff who continue to call out to recommend packages, of course, on this issue, mobile companies, these operators will think that these personnel are not their official personnel but outsourcing companies.
In order to improve their commissions, these so-called customer service continue to recommend some packages that look very good to users, but the actual result of use is that it has improved a lot compared with the previous package, and most of the internal use of this package is actually not used by us, and many bells and whistles functions cannot be used at all.
Of course, for young people, these routines are easy to distinguish, after all, everyone encounters more such problems, but for the elderly, a little carelessness will fall into these customer service tricks!
Information sources:
People's Daily - People's Micro Commentary: How many hidden deductions are there for mobile phone bills?