It is easy to save money, but it is difficult to withdraw money, which seems to have become a norm when going to the bank to handle business.
Sometimes, when I walk into the bank hall to handle business, I see many elderly people sitting on chairs anxiously waiting for the number to be called. When it comes to handling business, the process is cumbersome, with various forms to fill out and sometimes queues for review. And when withdrawing money, it is even more headache, not only need to check identity information, but also have to go through layers of approval, as if you are conducting a rigorous exam.
Recently, a video in a bank in Guangdong has been widely spread on the Internet, causing heated discussions from all walks of life.
In the video, a woman in a white shirt sits at a bank counter and breaks down and cries because she can't get out the much-needed life-saving money in time. She shouted hoarsely: "I really wait for this money to save people, I really need this money urgently, do you understand, you will kill my sister like this, do you know?"
This video should have been filmed and posted on the Internet by the same people who were also handling business at the bank after seeing this scene, and the staff filmed by the bank's surveillance will not be posted on the Internet.
It was this scene that made countless netizens feel distressed and angry, and they couldn't understand the bank's approach, the materials and documents that the woman should provide are no problem, and she should handle it in a hurry, and she shouldn't have to check this and that for so long.
It is understood that the woman urgently needed a sum of money to treat her sick sister that day. She came to the bank early, hoping to withdraw her deposit smoothly. However, after waiting at the bank's window for more than an hour, she still failed to withdraw her money. In the face of various delays and repeated inquiries from the bank staff, her emotions gradually lost control, and finally she broke down and cried.
In the video, the woman is crying and explaining to the bank staff that the money is used to save her life, and she is really anxious. However, the bank staff seemed unmoved and still insisted on showing various certificates and information. Feeling helpless and hopeless, the woman kept begging the staff to do it as soon as possible, but received a cold response.
The incident quickly caused an uproar on the Internet. Many netizens have said that banks, as service institutions, should be customer-centric and provide efficient and convenient services.
Some netizens said: Why don't you use mobile phone transfer? I don't think the woman knew about it, but went to the bank to handle other business, which had to be done at the counter.
I don't know if you have noticed that the woman in white has a "housing provident fund" on the glass on her head, that is, this woman is handling the withdrawal of the housing provident fund.
In fact, we should also understand that the bank's practice is also responsible for the property of every customer, and now the network telecommunications fraud cannot be prevented, in case this woman encounters network fraud, the consequences are unimaginable.
Earlier, the state has issued a relevant notice, in view of the frequent occurrence of telecommunication fraud cases, in order to protect the safety of the general public's property, banks will require customers to register once a certain amount of money is involved when handling withdrawal business, and clearly explain the source and purpose of the funds. In this regard, many netizens expressed their understanding: "The counter staff is really helpless, after all, the process is cumbersome, every step cannot be missed, and the system is strictly controlled to ensure that everything is compliant." ”
My opinion on this event
Regardless, this money may be a lifesaver for people, and if it is not so urgent, it is understandable to wait a little longer. When we encounter such a special situation, can't we do it for special cases? If we really delay the treatment of patients because of this, then who will bear this responsibility? The banks? They will definitely push everything away, and we will act in accordance with the rules and regulations.
Banks are protected against online telecommunications fraud, which is undoubtedly out of careful consideration for the safety of customer funds. However, while guarding against scams, it's important to avoid a "one-size-fits-all" approach.
In today's rapid development of high technology, banks should make full use of advanced technical means to accurately identify bank card users suspected of fraud and deal with them in a timely manner when preventing online telecom fraud, and then verify these accounts one by one, so as to accurately find out the bank card users involved in telecom fraud. Such a practice can not only effectively crack down on telecom fraud, protect the safety of the majority of users' funds, but also avoid unnecessary troubles for innocent users to the greatest extent. This kind of precise preventive measures is undoubtedly more in line with the concept of modern financial services, and is also more conducive to maintaining the stability and healthy development of the financial market.
Do you agree with my point of view?