The woman's million-dollar Porsche disappeared mysteriously and was resold by a 4S store employee without permission
Recently, a bizarre incident occurred in Hohhot, Inner Mongolia. Ms. Ma's million-dollar Porsche Cayenne mysteriously disappeared when she was sent to a well-known 4S store for routine maintenance. After an in-depth investigation, the truth was shocking - the vehicle was actually resold by the employees of the 4S store without permission. This incident quickly aroused widespread concern and discussion in society.
Ms. Ma, as a successful woman, has long been financially free. Last year, she bought the million-dollar Porsche Cayenne as a good companion on her daily journey. Out of trust in the brand, she regularly sends her car to the 4S store for professional maintenance.
However, during a maintenance process in November last year, Ms. Ma's car disappeared mysteriously. It was supposed to be a minor issue that needed to be repaired, but the vehicle was gone. After many inquiries and investigations, Ms. Ma learned a shocking news - her Porsche Cayenne was actually resold by the staff of the 4S store without permission, and even changed hands many times.
Faced with this sudden change, Ms. Ma felt angry and helpless. She asked the 4S store to give a clear explanation and a reasonable solution. However, the 4S store said that the employees involved had been detained by the police on suspicion of embezzlement, and the vehicle could not be recovered. To this end, the 4S store proposed two compensation plans: one was to buy Ms. Ma's Porsche Cayenne at a price of 820,000 yuan, and the other was to pick a new car in the store and pay Ms. Ma 380,000 yuan in compensation. However, neither of these options met Ms. Ma's request, and she insisted that the 4S shop return her original car.
From a legal point of view, there are multiple levels of responsibility and rights involved in this incident. First of all, the employee involved took advantage of his position to resell the customer's vehicle without permission, which has constituted a crime. In accordance with the relevant provisions of the Criminal Code, he will face corresponding legal sanctions. Secondly, the 4S shop, as a service provider, failed to fulfill its due responsibilities during the storage of the customer's vehicle, resulting in the vehicle being resold. Therefore, the 4S store should bear the liability for breach of contract and compensate Ms. Ma for the losses suffered as a result.
However, for Ms. Ma, it seems that there is no hope of recovering the original car. According to the relevant provisions of the Civil Code, although she has the right to recover the vehicle as the owner of the vehicle, the actual recovery is less likely because the vehicle has been resold and delivered to the buyer several times. In this case, Ms. Ma can ask the 4S shop to provide a second-hand car with the same or higher configuration as a replacement, or pay a higher compensation to replace a new car.
This incident not only brought huge economic losses and mental distress to Ms. Ma, but also aroused public concern about the management loopholes in the service industry such as 4S stores. We call on relevant enterprises and units to strengthen internal management, improve the quality of employees, and ensure that the legitimate rights and interests of customers are fully protected. At the same time, consumers are also reminded to choose carefully when choosing service providers to ensure that their rights and interests are not infringed.
Here, we expect the relevant departments to find out the truth as soon as possible, deal with the people involved in accordance with the law, and urge the 4S store to actively fulfill its compensation liability. At the same time, I also hope that Ms. Ma can resolve this dispute as soon as possible and protect her legitimate rights and interests.