Ms. Wang from Wuhan, Hubei Province, used an Apple 13Pro mobile phone, and when she bought a new phone, it was only 7,000 yuan, so after using it for a period of time, the second-hand price may only be 5,000 yuan, which is getting cheaper and cheaper. Unfortunately, on April 4th, there was a black screen, and from the time she looked for a repair point at some point, in retrospect, it seemed like she had entered a trap that would be difficult for ordinary people to climb out of.
After communication, I felt very professional, so Ms. Wang came to Room 2106, 21st Floor, Wushang Plaza Office Building, No. 688 Jiefang Avenue, Jianghan District, Wuhan, for mobile phone repair. Hanging Apple's maintenance sign, what happens next?
The maintenance staff first said that the motherboard was broken, and it would cost 2198 yuan to repair, and then said that the chip was broken, 15 yuan apiece, and the mobile phone was a total of 750. Ms. Wang said that she was not in a hurry to replace it and see if it would be repaired, but in the end, the maintenance staff told her that the mobile phone had been repaired, the motherboard and chip had been replaced, and a maintenance fee of 14,000 yuan was required. Can this kind of repair without the authorization of the customer still be called a repair?
If you don't give money, you won't give the phone, and Ms. Wang finally had no choice, so the phone was charged to the repair shop, and she paid 500 yuan to get out. Ms. Wang called the police, and the police said that it was a consumer dispute and they couldn't manage it, and also reminded Ms. Wang that the store had complained many times before and had just moved to this place. I hope Ms. Wang will go to the market supervision department, but is this really a consumer dispute?
In fact, this is already a suspected economic fraud, so why don't the police crack down on it criminally, but always think it is an economic dispute? It is suggested that the Wuhan police in Hubei Province concentrate on studying this kind of problem, since they have received many police dispatches, and they are all the same store, why can't they be investigated as a criminal case? This is not a maintenance assassin, but a naked fraud!
Eventually, Apple confirmed that this was not their authorized store. Repairing Apple mobile phones and computers in Wuhan, Hubei, if you are not careful, you will often encounter this kind of repair assassins. In the end, under the coordination of the reporter, Ms. Wang paid another 1,800 yuan to get her mobile phone back.
This is not a single case, in fact, this kind of behavior of squeezing high sums of money through repairs is fraud. It's just that it used to be mainly in the field of home appliances such as air conditioning services and range hood services, and now it has spread to the field of mobile phone repair and computer repair.
For example, in a case just announced by the Shanghai police, Mr. Wang in Songjiang District had two air conditioners that were not refrigerated, and he searched the "official after-sales website of the brand" through the Internet, and made an appointment for door-to-door maintenance through the "customer service telephone". In the end, the master paid 17,650 yuan for maintenance, and told that there was less of this and that one. Later, Mr. Wang found that nothing had changed, and he couldn't find the master, so he called the police. The police also found a number of similar police reports, so they merged the cases, arrested the criminals, and punished them criminally.
In fact, the starting point for the crime of fraud is very low, and home appliance maintenance fraud is also a type of fraud, and defrauding public or private property worth more than 3,000 yuan can constitute the crime of fraud, and should be filed for prosecution. In general, a sentence of 3 to 10 years in prison can be imposed. where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given.
Now that the Wuhan market supervision department is saying that it will intervene in the investigation, it is actually recommended that the police can merge and file a case to crack down on the chaos of maintenance. At the same time, it is also suggested that Apple can officially publish the address of their official repair shop so as not to make users less fooled. At the same time, at that certain point, should we also strengthen management? Do you think this is an economic dispute or a criminal suspicion of fraud?
#7000元苹果手机维修费竟要14000元#