The plan of the year lies in the spring, and the beginning of the situation is a good time to see the spirit and temper the skills. Recently, Liu Bai Toll Office conscientiously implemented the requirements of the Spring Training Working Document of the Provincial Aviation Travel Group Expressway Operation and Management Branch and the Lanzhou Department, and actively arranged and deployed the spring business training work in 2024.
Strong foundation in business theory
All departments of the toll office will carry out business training, conduct centralized exchange and training for different positions, focus on outstanding problems, keep up with standards, make up for shortcomings, and further realize the refinement, standardization and standardization of basic management work.
Military training should be disciplined
Through semi-military training to change the usual lazy work style of employees, neat pace, loud slogans, unified gestures show the latest look of employees, the strongest physique, the best spirit, cultivate employees strict organizational discipline and teamwork spirit.
High-quality service and strong skills
Combined with the new expectations of the current society for civilized service requirements, Liu Bai Toll Institute has improved the window management level and service quality in an all-round way with the theme of strengthening the quality of internal quality, building an image of the external tree, standardizing management and civilized service, and fully promoting service standardization, proceduralization and standardization, and comprehensively shaping the new image of the "red wolfberry" charging service brand window service.
Practice drills to ensure safety
Actively organize and carry out various emergency drills and fire safety training and other activities, and at the same time, each toll station carries out emergency drills in combination with the actual situation of the station, so as to achieve strong organization and practical drills.
Assess and inspect the results of training
Closed-book examinations of business knowledge, civilized etiquette, and military training performances are used to test the effects of learning and training and military training to ensure that learning is not a formality and teamwork is improved.
Through this spring training, the ideological understanding and discipline awareness of employees have been comprehensively improved, the excellent style of hard work, hard-working and hard-working employees has been cultivated, the good quality of abiding by rules and disciplines, unity and friendship has been enhanced, the cohesion, centripetal force and combat effectiveness of the team have been enhanced, and the spirit of pragmatic hard work and tenacious struggle of the employees has been carried forward, showing the good team image of the employees who are united and progressive, and laying a solid foundation for promoting the high-quality completion of the annual charging work. (Jointly contributed by Liu Bai Toll Office and Liang Jinhangqiang)