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The Ministry of Industry and Information Technology responds to the concerns about 2G/3G network withdrawal: taking into account progress and protecting the rights and interests of users

author:Karma

With the rapid development and widespread application of 5G technology, the traditional 2G/3G network is gradually unable to meet the needs of modern society for high-speed and large-capacity communication. However, there are still some people who rely on old mobile phones and 2G/3G networks for daily communication, which has caused widespread public concern and concern about the 2G/3G retirement plan. In this regard, the Ministry of Industry and Information Technology recently gave an official response, emphasizing that while promoting the progress of communication technology, it will also fully protect the basic communication rights and interests of users.

The Ministry of Industry and Information Technology responds to the concerns about 2G/3G network withdrawal: taking into account progress and protecting the rights and interests of users

The inevitable choice of scientific and technological progress

The Ministry of Industry and Information Technology said that the withdrawal of 2G/3G is an inevitable choice for the upgrading of mobile communication networks, and it is also the main practice in line with the international trend. More than 100 operators around the world have implemented 2G/3G retirements to free up frequency resources and support the deployment of 4G and 5G networks. This transformation is conducive to improving network operation efficiency, reducing operating costs, and promoting the development of mobile terminals in the direction of higher performance and lower cost.

Fully protect the rights and interests of users

Although the withdrawal of 2G/3G is the inevitable result of technological progress, the Ministry of Industry and Information Technology also emphasized that the withdrawal of the network is not a simple "retreat". When implementing the network withdrawal plan, the actual needs and rights and interests of users will be fully considered to ensure that the basic communication services of users will not be affected during the network withdrawal process. The Ministry of Industry and Information Technology (MIIT) requires telecom companies to plan in advance, notify users in a timely manner, and formulate comprehensive user protection measures and aftermath plans to ensure that users are provided with better network coverage, stronger business capabilities, and better service quality.

The Ministry of Industry and Information Technology responds to the concerns about 2G/3G network withdrawal: taking into account progress and protecting the rights and interests of users

Public opinion guidance and user aftercare

The Ministry of Industry and Information Technology also pointed out that the withdrawal of the network needs to do a good job in guiding public opinion and dealing with the aftermath of users. During the entire process of decommissioning from the network, it is necessary to actively explain the necessity and benefits of delisting to the public, and at the same time patiently listen to the opinions and suggestions of users to ensure that the decommissioning plan is understood and supported by all sectors of society. For potentially affected users, telecom companies should provide a variety of solutions, including but not limited to reasonable package upgrades, preferential replacement policies, etc., to ensure a smooth transition to more advanced communication networks.

Future development plans

Looking ahead, the Ministry of Industry and Information Technology will continue to accelerate the retirement of 2G/3G networks in accordance with the overall plan for the development of the national information and communication industry, and ensure the coordinated development of 4G and 5G networks. Through overall planning and rational promotion, it aims to build a more efficient, intelligent and convenient communication network to meet the growing communication needs of the public, and also provide solid infrastructure support for the development of the digital economy in the mainland.

The Ministry of Industry and Information Technology responds to the concerns about 2G/3G network withdrawal: taking into account progress and protecting the rights and interests of users

In general, the Ministry of Industry and Information Technology's response to the withdrawal of 2G/3G networks reflects the principle of protecting the basic rights and interests of users while pursuing scientific and technological progress. Through proper planning and careful implementation, we ensure that we can enjoy the convenience of new technologies while minimizing the impact on specific user groups.

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