Samsung is constantly working to make its products and processes more environmentally friendly. A few years ago, the company introduced a self-repair program that allows consumers to repair their devices on their own. Only some products, such as the company's Galaxy S smartphones, are compatible with the self-healing program. Now, the company is adding more products, including foldable phones, monitors, laptops, projectors, tablets, and TVs.
Samsung says it wants consumers to use their devices for longer. This reduces e-waste and the burden on the environment. The company is also starting to use post-consumer, pre-consumer, and recycled materials to make newer devices
Samsung has added nearly 50 products to its self-healing program, including the Galaxy Z Flip 5 and Galaxy Z Fold 5
The South Korean company has given a big boost to its self-healing program by adding support for several smartphones, foldable smartphones, and tablets. The company has expanded its partnership with Encompass Supply Chain Solutions, a leading supplier of replacement parts for home appliances and similar products. There are now nearly 50 Samsung products that are compatible with the self-healing program. These include Galaxy S20, Galaxy S21, Galaxy S22, Galaxy S23, Galaxy S23 FE, Galaxy Z Flip 5, and Galaxy Z Fold 5. The FE models in the Galaxy S20 and Galaxy S21 series are not yet compatible with the Self-Healing Program
Three-cell phones, TVs, soundbars, etc., are added to the self-healing plan
三星 Galaxy Z Flip Fold 5 自我修复
Phone
composed
Asif Iqbal Sheikh
Last updated: December 24, 2024, 12:01 UTC+00:<>
Samsung is constantly working to make its products and processes more environmentally friendly. A few years ago, the company introduced a self-repair program that allows consumers to repair their devices on their own. Only some products, such as the company's Galaxy S smartphones, are compatible with the self-healing program. Now, the company is adding more products, including foldable phones, monitors, laptops, projectors, tablets, and TVs.
Samsung says it wants consumers to use their devices for longer. This reduces e-waste and the burden on the environment. The company is also starting to use post-consumer, pre-consumer, and recycled materials to make newer devices.
Samsung has added nearly 50 products to its self-healing program, including the Galaxy Z Flip 5 and Galaxy Z Fold 5
The South Korean company has given a big boost to its self-healing program by adding support for several smartphones, foldable smartphones, and tablets. The company has expanded its partnership with Encompass Supply Chain Solutions, a leading supplier of replacement parts for home appliances and similar products. There are now nearly 50 Samsung products that are compatible with the self-healing program. These include Galaxy S20, Galaxy S21, Galaxy S22, Galaxy S23, Galaxy S23 FE, Galaxy Z Flip 5, and Galaxy Z Fold 5. The FE models in the Galaxy S20 and Galaxy S21 series are not yet compatible with the Self-Healing Program.
The Galaxy Tab S7+ and the entire Galaxy Tab S9 series, including FE models, have been incorporated into the self-healing program. The Galaxy Book Pro and Galaxy Book 2 Pro series are also on the list. Some of the Samsung TVs in its 2023 lineup, including The Frame – Disney100 Edition, The Terrace Full Sun model, 77-inch S90C OLED TVs, and 98-inch QN990C Neo QLED 8K TVs, can also be serviced by users.
Samsung's first projector that can be serviced by the user is the Freestyle Gen 2 with Gaming Hub. The self-healing program includes several gaming and productivity displays, including the Odyssey G5, Smart Monitor M7, Smart Monitor M8, ViewFinity S7, and ViewFinity S9. The soundbar can also be repaired at home, and compatible models include the HW-A445, HW-S80CB, and HW-S68CB. Samsung's first square speaker to be included in the self-healing program was the Sound Tower 210W MX-ST5CB. A full list of compatible products is listed below.
Laptop
Galaxy Book Pro 15 英寸
Galaxy Book Pro 360 15 英寸
Galaxy Book 2 Pro 15 英寸
Galaxy Book 2 Pro 360 15 英寸
Galaxy Book 2 Pro 360 5G 13.3英寸
display
ViewFinity S9 5K Monitor (27-inch)
ViewFinity S6 （S65UC）（34 英寸）
ViewFinity S6 （S65VC）（34 英寸）
Odyssey Neo G9 Mini-LED Curved Gaming Monitor (57-inch)
Smart Display M80C 4K UHD Green/Pink/White (27")
Smart Display M70C 4K UHD 27-inch White (27-inch)
Odyssey G55C Gaming QHD LED Monitor (27-inch)
Projector
Freestyle Gen with Game Center
Smartphones
Galaxy S21
Galaxy S21+
Galaxy S21 Ultra
Galaxy S22
Galaxy S22+
Galaxy S22 Ultra
Galaxy S23
Galaxy S23+
Galaxy S23 Ultra
银河 S23 FE
银河Z Flip 5
Galaxy Z 折叠 5
TV
S90C OLED TV (77-inch)
Samsung Neo QLED 8K QN990C TV (98-inch)
The Frame – Disney100 Edition (55-inch, 65-inch, and 75-inch)
The Terrace Full Sun 三星 Neo QLED 4K LST9C（85 英寸）
Soundbars and towers
HW-A445 2.1 channel soundbar with Dolby and DTS audio
HW-S80CB 3.1.2 Channel Ultra-Thin Wireless Dolby Atmos Soundbar + Bezel with Q-Symphony
HW-S68CB 5.1 声道无线杜比全景声条形音箱，带 Q-Symphony
The MX-ST5CB Tower 210W two-way high-power audio with built-in battery is available in all of its products, and Samsung offers repair services through in-door, mail-in, and on-site repair services. All of these services use Samsung-certified professionals and cover both in-warranty and out-of-warranty products using original Samsung parts.
Samsung claims that it provides care insurance to more than 99.99% of consumers in the United States. With Samsung's Beyond Boundaries program, consumers can get after-sales service and repair locations within a 4-hour radius of their location. If there is no repair location within a 4-hour radius, they can choose a technician to visit their place under the Samsung Traveling Techs program.
Mark Williams, vice president of customer service at Samsung Electronics USA, said, "We know that consumers need reliable and convenient repair solutions to keep their devices up and running. This expansion is another way for Samsung to demonstrate its continued commitment to providing customers with choice. For those who want to do their own repairs, we give them more options to extend the life of their favorite products.