Internal Audit Experience - Anger is also an audit tool, 6 situations that need to express anger!
ID: Internal auditor practice and actual combat
Emotions are one of the main ways people communicate with each other!
You can be angry, but you have to be sane!
Be angry when you should be angry, and when you shouldn't, even if your anger sets your chest hair on fire, don't show it!
You need to express "anger" when you simply talk about what happened during the audit process.
1. Blatantly not cooperating with the audit
Pay attention to the wording "blatant", some people's non-cooperation, using a soft knife, is to yin.
If you're angered by those shady tricks, venting it will only make people think you're incompetent!
If the other party has already resisted you with a clear gun, "I just don't cooperate with you, I just keep dragging it out!" I want to fight against you!", then you need to show anger, because if you show weakness, others will think that you are a soft egg, and then everyone will come up and pinch you.
It is best to point out the other party's non-cooperation in public, so that the other party's leader and your own leader know the source of your anger.
As long as you are reasonable, you are not afraid of getting bigger!
Because often after things get bigger, it's not your business alone!
2. When insulting the audit work or auditors
Whether the other party is a small employee or a big leader, express anger when they "insult" you for your improper work, insult your personality and ability.
Notice that this refers to "insult", not "questioning" and "opposing".
When it comes to personal morality and character issues, if you don't resist and don't express anger, then you will really become a "soft pestle", and the "authority" of the audit will be trampled on the ground and rubbed!
3. Being deceived: falsifying evidence, distorting facts, and deliberately not saying what you know to say, so that you can misinterpret it
I guess a lot of people think, "Isn't it commonplace to be a mature old auditor, is it necessary to be angry?"
Non-ya!
Anger is the need for communication!
Let the other party know and let everyone know: this kind of behavior is not much different from "cheating"!
One of the major differences between internal audit and external audit is that external audit must have sufficient and comprehensive evidence to provide confirmation and assurance services. Internal audit, on the other hand, must rely on the personal opinions and interview information of business departments or personnel to a certain extent.
If the interviewee or the subject of the investigation loses even the most basic integrity, where is the credibility of your evidence and conclusions?
As for whether to recommend punishment, it depends on whether substantive evidence can be found!
However, you must express your displeasure or anger!
4. Unwarranted accusations and criticisms that affect the reputation of the audit
Some people may just see that your audit position is not pleasing to the eye, and people will say that you are "worthless", "unassertive", "only pick soft pinch", "sycophant" and so on.
If there is a reason, then the cause must be found out first.
If there is no reason, it is that you are not used to it, and you often blame and abuse the auditor or the audit business before and after others.
You need to be angry: you have to get the other person to show the evidence!
Audit reputation is often blackened by such a small group of people!
5. A scoundrel who still refuses to admit fraud in the face of sufficient evidence
Although auditors should be calm and interviews should be relaxed and harmonious, it is useless to be good at all when encountering some real scoundrels.
Then there is a must to show anger!
Manifestations: On the one hand, fraud is a damage to the organization, on the other hand, it is unfair to others, and on the other hand, it is a mistake that is not admitted and does not bear the consequences.
This kind of anger, with a certain degree of deterrence and aggression, is mainly to make the other party tell the truth and make the other party realize the seriousness of the problem.
6. Obvious workplace bullying to protect others
In the workplace, it is impossible to be fair, and smart people or powerful people can always find rent-seeking opportunities: encroaching on other people's achievements and dumping the black pot on others.
In particular, before the audit conclusion came out, the other party began to deliberately leak some sensitive information that smeared others and cleared their own whitewashing.
For the sake of fairness and justice, auditors should also angrily accuse these people!
If you don't express it, it becomes the default of the audit, and you become one of the perpetrators!
epilogue
Not only auditors, but also anyone in the workplace should understand that the anger of people in the workplace is not to vent their emotions, but to express their attitude or position, and to obtain and transmit information.
In short, expressing anger should be a tool you can use, not just to vent your emotions!
What do you say?
Dear, pay more attention to forwarding!