There are many old residential areas and bungalow areas, with a large floating population and an elderly population...... For a long time, the Wangjiapu community of Jianlan Road Street, Qilihe District has been facing such governance difficulties. In order to better serve the residents, the Wangjiapu community has adopted various forms to continuously stimulate the vitality and vitality of grassroots governance, strive to solve the actual needs of residents, and solve the key and difficult problems of community governance. By soliciting the opinions and suggestions of the residents, coordinating with various parties and raising resources, we will continue to optimize the service brands such as Craftsmen and Healthy Shinkansen, solve the people's emergencies and worries with heart and affection, and continuously improve the happiness index of residents in the jurisdiction. It is reported that since 2023, the community has carried out more than 20 actions to collect and reflect social conditions and public opinions, visited 370 households and 530 people, coordinated and solved 38 problems reported by residents, and did 27 practical things for the people.
"Craftsman at hand"
Ignite community fireworks
Shoemakers, tailors, appliance repairers, key vendors...... These "professions" with a sense of age seem to be far away from us. Indeed, in today's extremely rich material life, most people will no longer intersect with these professions. However, many elderly people living in some old communities and bungalow areas still have a lot of needs in their daily life. In order to better serve these residents, the Wangjiabao Community of Jianlan Road Street gives full play to the leading role of party building, takes the deepening and expansion of the "people's sentiment assembly line" project as the main line, fully excavates the skilled craftsmen in the jurisdiction, and integrates services such as "small repairs and small repairs", so that residents can enjoy more convenient life brought by the "quarter-hour convenient living circle", and truly build the "quarter-hour convenient living circle" into a "happiness circle" at the door of residents.
About 100 meters away from the Wangjiapu Community Service Center of Jianlan Road Street, there is an inconspicuous small shop, the small blue sign at the door of the store reads the name of the store "Wangjiabao Community Household Appliance Maintenance Comprehensive Service Department", color TV, refrigerator, audio, microwave oven and other household appliance maintenance, and even water and water maintenance, heating maintenance are the business items of this store. At 9 o'clock in the morning, the owner of the shop, Master Wu, opened the door on time, sometimes the residents brought in the bad household appliances, and sometimes he had to come to the door to serve the lonely elderly and residents in need.
"Don't worry! Give me five minutes, and the small problem will be solved." In between interviews, Master Wu used a screwdriver to repair a beauty machine while comforting anxious customers. "Old craftsman" Master Wu's real name is Wu Kaitian, in the Wangjiabao laneway to open a shop to repair all kinds of household appliances for nearly 30 years, the skills have been fully recognized by the residents of the jurisdiction, the residents said: "As long as everyone needs to repair, there is no he will not, Master Wu's service is very intimate, there is such a 'maintenance master' at the door, everyone is very happy." ”
Grandma Wang, who lives in the bungalow area of Wangjiabao Lane, is a "frequent visitor" of Master Wu. "The old man is 92 years old this year, his children are not around, and he is Xi to ask me for help when there is anything at home. Master Wu said that every time Grandma Wang made a phone call, as small as changing the lamp, as large as repairing household appliances and unclogging the toilet, Master Wu would come to the door in time to provide free help. In addition to Grandma Wang, there are also some lonely elderly people and people in difficulty in the jurisdiction, as long as the family is in need, the community will contact Master Wu after receiving help, and he will provide free services in time.
Chen Wenbin, Secretary of the Party Committee of Wangjiapu Community, told reporters that the majority of the "three regardless" buildings in the jurisdiction are very weak in grassroots governance, and the community is represented by Master Wu, a "craftsman close by", and invites retired workers and enthusiastic resident representatives to negotiate and solve various matters in the jurisdiction to achieve refinement of services for the people. For the problems such as sewer pipe blockage, aging maintenance of facilities and renovation of old facilities in the community, through a wide range of enthusiastic resident representatives such as Master Wu to contribute, contribute, and contribute ideas, etc., they will be jointly implemented together, so as to effectively enhance the participation rate of residents in various aspects of governance in the jurisdiction, and let the party and the masses connect with each other.
"I am a retiree in the community, an 'old craftsman', and a member of the community grid! As he spoke, Master Wu's eyes revealed pride. The reporter learned that the Wangjiabao community not only guided the "master craftsmen" in the community volunteer service team to simply "settle down" in the community, but also invited these "capable people" to serve as part-time grid members in the jurisdiction, giving full play to their advantages of "familiar people, familiar places, and familiar situations", and assisting the community to draw a grid "people's map" in combination with the changes in people, houses, places, things, and things in the grid , dynamically control and understand social conditions and public opinions, listen to the voices of people in difficulty in a timely manner, help communities continuously strengthen work measures, strengthen the bottom line of basic people's livelihood, and promote grassroots people's livelihood services to achieve practical results.
"Healthy Shinkansen"
Let residents enjoy convenient medical services
"Thank you to the people in the community for taking care ......of me," said Zhao Fuan, a 67-year-old widow in the Wangjiapu community, who was a 67-year-old widow in the Wangjiapu community, and said endless words of thanks. He was divorced at an early age, suffered from a variety of diseases, and his life was extremely difficult. After learning about the situation, the staff of Wangjiapu community immediately actively coordinated with the Gansu Provincial Hospital of Traditional Chinese Medicine to open a "green channel" for them, helping the elderly to check, treat, recuperate and prescribe traditional Chinese medicine prescriptions throughout the process, coordinating the doctors of the traditional Chinese medicine hospital to serve as the "family doctors" of the elderly, and "daily questions, weekly patrols, and monthly examinations" for the elderly.
This is a microcosm of the Wangjiapu community's further deepening of the "Health Shinkansen" medical services. It is reported that the Wangjiapu community has always adhered to the health of residents as the center, led by the community, organized double registration party members, members of the "big party committee", and grid members to visit the masses in the community, and found that most of the special groups such as the elderly and the disabled in the community are difficult to seek medical treatment and annoying to see a doctor through various actions such as asking the people and collecting wishes from the "wish tree". In response to the general needs of special people to help them facilitate medical treatment, the community actively connects the resources of the jurisdiction with the needs of residents, effectively uses the high-quality medical resources of the Gansu Provincial Hospital of Traditional Chinese Medicine, and creates the characteristic service of "Health Shinkansen", so that the intimate medical services of the community can be accompanied by the "medical" road of the special groups in the jurisdiction.
In winter, it is the season of high incidence of winter infectious diseases such as mycoplasma pneumonia, based on the importance of the health of key populations in the jurisdiction, not long ago, the Wangjiapu community and the core member of the "Social Work Committee" Gansu Provincial Hospital of Traditional Chinese Medicine carried out family pharmacists into 10,000 homes, safe medication You and me action, pharmacists of the Provincial Hospital of Traditional Chinese Medicine use off-duty and spare time to conduct free consultation services for key elderly residents over 60 years old in the jurisdiction, and explain about disease prevention, The knowledge of medication for common diseases, and carefully understand the physical condition of the elderly, and give them corresponding medication guidance, which facilitates the timely treatment of minor illnesses of the elderly in the jurisdiction, reduces the difficulty of seeking medical treatment, and further improves the happiness of the elderly residents in the jurisdiction.
The reporter learned that since 2023, the community and the Gansu Provincial Hospital of Traditional Chinese Medicine have attached great importance to special groups such as the elderly and the disabled in the community, and the community party committee has coordinated with the Gansu Provincial Hospital of Traditional Chinese Medicine to create a traditional Chinese medicine connection point - "medical" road companion service, and signed a "family doctor" contract for 33 key residents, so that they can enjoy professional and convenient medical services at close range. Based on the "1-to-3" service model, each doctor contacts residents through WeChat, telephone, etc., answers residents' health consultations such as drug purchase, medication, and medical treatment, and becomes a "family doctor" for key residents to escort their healthy life.
Since 2023, Wangjiapu Community and Gansu Provincial Hospital of Traditional Chinese Medicine have carried out the health education activity of "Children's Doctors on Campus" on a regular basis. In the recent activity, the pediatrician of Gansu Provincial Hospital of Traditional Chinese Medicine talked about how to use traditional Chinese medicine treatment methods to alleviate the symptoms of children's illness, and demonstrated the techniques and points of children's chiropractic and first aid on the spot. The pediatricians patiently and meticulously answered all kinds of health questions raised by everyone, which benefited the parents a lot. "Holding such a lecture at home is timely, practical and effective, and I hope to continue to work closely together in the future, make comprehensive use of various medical resources, and jointly create good conditions for the growth of children." Li Zhiyuan, a resident of Wangjiapu community, said.
At present, the health through train service jointly created by Wangjiapu Community and the Provincial Hospital of Traditional Chinese Medicine has been implemented in 10 communities in the district, benefiting more than 500 residents with free medical services, and 20 residents in difficulty in the jurisdiction have received free physical examination services. Based on the "1-to-3" service model, each doctor contacts residents through WeChat, telephone, etc., answers residents' health consultations such as drug purchase, medication, and medical treatment, and becomes a "family doctor" for key residents to escort their healthy life.
Chen Wenbin, Secretary of the Party Committee of Wangjiapu Community, said that in the next step, the community will continue to take the needs of residents in the jurisdiction as the starting point, actively explore new models of grassroots governance, continuously enhance the sense of service, carry out good visit activities with heart and affection, and further expand the volunteer service forces such as craftsmen and health Shinkansen, so as to truly think about the masses, speak to the masses, solve the difficulties of the masses, and strive to be the "intimate people" of the people.
Source: Lanzhou Daily (the copyright belongs to the original author, if there is any infringement, please contact to delete)