Wow, this is really surprising! The sea monster snack stall at Disneyland actually eats a curved nail, which is really unappetizing!
Ms. Hu, the client, was decisive at the beginning and immediately returned to the stall to complain. The staff offered to compensate for a squid egg after the refund, but Ms. Hu was not satisfied. Later, Disney's director came out to discuss and gave a 300 yuan shopping voucher and a plan to eat free of charge at the park's restaurants. However, Ms. Hu was still not satisfied, and finally reached an agreement on two 300 yuan shopping coupons and two royal banquet halls in the annual pass. I really have to admire Ms. Hu's persistence!
However, Ms. Hu still hopes to deal with the matter in accordance with the Food Safety Law. At this time, Disney staff said that they would contact their legal department to deal with it according to law. At this time, people are a little confused, the appearance of small nails is a food quality problem, it is reasonable to say that Disney should take the initiative to take responsibility, rather than let consumers contact the legal department themselves.
The parties posted on social media, hoping that Disney would take food safety issues seriously. This is also the right thing to do, after all, in a large theme park, food safety is crucial. Not only need to provide corresponding compensation solutions, but also investigate how this nail appeared in consumers' plates, and the importance and action of food safety issues is what Disney should pursue.
I believe that Disney, as an internationally renowned brand, will seriously deal with this issue and protect the rights and interests of consumers. We hope that Ms. Hu's complaint will be properly resolved, and also remind us to pay attention to food safety at all times while enjoying food, especially in places such as amusement parks. After all, eating a bent nail is not the surprise we expect!