Ms. Ding reported that the new house was customized for the whole house, but there were many problems with the furniture, and it also caused the ceiling to crack.
【1818 GoldenEye】After doing the whole house customization, the ceiling cracked, and "Opai" said "I know it"
: The board below is visibly deformed, and the drawer on the right can no longer be closed. Here's what it is. When I opened the door for ventilation, I found that this cabinet door could not be opened, there was no way to open it, oh, stuck.
Ms. Ding's new house is in Vanke Sky City in Yuhang, Hangzhou, and after its delivery last year, she customized the whole house furniture at Oppein Home Hangzhou New Times Mall store, spending a total of 81,500 yuan. In February this year, all the furniture was installed. In June, she came to her new home to clean and found that there were many problems with the furniture and the ceiling was cracked.
: It wasn't until June 28th that I couldn't open the cabinet door, and I checked it carefully and found this crack. This cabinet of its collided with the ceiling, and also caused the cracking of the ceiling, which was very obvious cracking.
Ms. Ding said that after careful inspection, there were many similar "cracks", as well as dresser cabinets.
:(cabinet) it starts from here to the top, and the top will also find that its seam is tight, and it will be found that the cabinet and the wall have been cracked here.
: Now the merchant's explanation, he believes that it is caused by the settlement of my house, and the settlement of the house will cause the cracking of the entire wall, it is impossible to say that our family cracked.
Ms. Ding did not agree with the other party's explanation. She suspects that the problem has something to do with inadequate installation.
: The cabinet was hammered into with a leather hammer, which means that it has completely stuck. At that time, this cabinet was installed on December 30 last year, when it was winter in Hangzhou. Well, the weather in Hangzhou is now very hot, and it is the rainy season, that is, I think that first of all, they did not leave expansion joints when they were installed, this house or board, it will have a kind of thermal expansion and contraction, this we know as common sense.
: Normally, the range of board expansion may generally be 2-3 mm, but the owner she is also more careful, this was also rectified at that time, at that time they required a tight seam, so we tried to make the gap as small as possible. Because the gap in the cabinet is left (large), we install all aspects of the operation a little, because the ceiling is damaged, we also have to lose money, so we will also be careful, appropriate will leave a little, will not deliberately stay.
The staff of Oppein Home carefully examined the furniture in question, and the installation supervisor had different views on the cause of the cracking of the ceiling.
: Normally the distance between the door and the side panel, like this top-notch approach, more than 5 mm, generally 7 mm in the industry, but now it is 5 mm, not only no, the door is still stuck, indicating that this extrusion is far more than 5 mm, and the plate expansion cannot exceed 5 mm.
: What do you think caused it?
: This must be caused by extrusion, and the extrusion is definitely more than 5 mm, so what is caused by extrusion, everyone knows.
As for what exactly "knows" means, the installation supervisor did not expand on the explanation. Although there is still a dispute between the two sides about the cause of the furniture and ceiling damage, the brand manager of Oppein Home said that the owner's problem can be solved first.
: The cabinet should be lowered for her, and we can also repair the putty where it should be repaired, and we can be responsible for doing this well.