tradition
Company Status:
Traditional software sales and service companies are facing the challenge of rapid technological development, new technologies are emerging, and users' demand for products is no longer just at a single functional level, but pays more attention to product personalization, intelligence and user experience. At the same time, the market competition is becoming more and more fierce, and the survival pressure of traditional companies is increasing, and it is urgent to find new business transformation and development directions.
Pain points of traditional companies:
1. Low product satisfaction: Due to the lack of new technologies such as personalization and intelligence, it is difficult for traditional companies' products to meet customer needs.
2. Long delivery cycle: Traditional companies have a relatively long product development cycle and slow delivery speed, which cannot meet the rapid delivery needs of customers.
3. Increased number of players: With the emergence of new technologies, many technology start-ups have entered the market, and traditional companies face more competitors and greater pressure to survive.
Future trends:
AI technology has become a new outlet in the field of information technology, providing traditional companies with great opportunities for business transformation and breaking through barriers, promoting innovation, competitiveness and profitability. The future trend directions are:
1. Intelligent transformation: The company can adopt emerging technologies such as artificial intelligence and big data to provide more diversified services for traditional products and realize personalized and intelligent products.
2. Short development cycle: AI technology can quickly optimize or refactor existing code and architectural patterns, greatly shortening the product development cycle, thereby improving delivery efficiency.
3. Market share: AI technology can also analyze market demand and carry out refined design of products through data mining and prediction, so as to obtain a higher share in the market.
How to empower with AI:
1. Make personalized recommendations to customers
Traditional software sales and service companies can analyze customers through big data, integrate user behavior data, preferences, needs and other information, provide personalized recommendation services to each customer, increase user stickiness, and improve user satisfaction.
2. Quick iteration
AI technology can quickly iterate applications and improve productivity by analyzing code structure and system architecture, identifying problems and providing solutions.
3. Automated testing
AI technology can be used for automated testing and quality control in the R&D department, which can easily evaluate the progress and quality of software development, reduce defect rate and test time, and improve the speed to market.
4. Intelligent customer service
Through natural language processing technology and machine learning technology, traditional software sales and service companies can create intelligent customer service, achieve fast question answering and service, improve efficiency, and reduce customer waiting time.
In short, AI technology will become a key tool to transform the business of traditional software sales and service companies and enhance their competitiveness.