The Beauty of the Scarf Brilliant Fanghua - Remembering the "Weinan Famous Nurse" nomination award winner, Li Qing, head nurse of the outpatient department of the central hospital

Correspondent Wang Ge

In the outpatient department of the central hospital, you can always see the hurried steps of the head nurse Li Qing and hear her soft voice.

"Being able to stay in the position of a nurse for 17 years stems from my passion for the profession." When she said this, her eyes were firm, and years of complicated work did not dampen her enthusiasm for the profession.

In 2004, with respect for the angel in white, Li Qing became a nurse in the neurology department of the central hospital. In 2013, she came to work in the outpatient department. From a backbone nurse to a nurse leader, in the eyes of the leaders, she is pragmatic and trustworthy; in the eyes of colleagues, she has outstanding professional skills, solid theoretical knowledge and outstanding management ability. Over the past 17 years, she has always engraved the four big words of "patient first" in her heart, strived to provide patients with the safest and highest quality nursing services, and interpreted the professionalism of a nursing worker with actions.

"Sometimes to heal, often to help, always to comfort." The benign interaction between doctors and patients is nothing more than trust and concern, and Li Qing has gained a loyal fan - Grandpa Zhang. Grandpa Zhang was hospitalized in the neurology department for cerebral hemorrhage, and Li Qing was his responsible nurse at the time. During the hospitalization, Grandpa Zhang received careful care from Li Qing, and the old man's body gradually recovered. During the day and night, the nursing staff accumulated deep feelings between them. Until now, Grandpa Zhang would come to the outpatient department every once in a while to find Li Qing's figure in the bustling crowd: "Li Qing, are you there?" I came to see her, has she been busy at work lately? ”

In terms of outpatient management, she standardized the outpatient emergency management system, equipped multiple areas with rescue facilities, and implemented zoning supervision to ensure that there is no dead end in outpatient emergency. At the same time, we will formulate emergency procedures, organize and carry out emergency drills in a planned manner, and enhance the emergency awareness and emergency response capabilities of outpatient staff. Actively organize and carry out theme activities such as "Outpatient Window Quality Service Month" and "Polishing The Outpatient Window and Improving the Patient Experience", with the improvement of the patient's medical experience as the starting point, through changing the concept, establishing rules and regulations, optimizing the process, and strengthening training, constantly improving the connotation of outpatient services and improving the level of outpatient services.

At the same time, she is constantly improving her professional level and participating in online and offline learning. In terms of managing the team, she combines each person's age, body, personality characteristics, etc., and arranges the position reasonably, so that the strengths and advantages of each staff member can be fully utilized. At the same time, give full play to the role of senior teachers in the outpatient clinic in "passing, helping and leading", so that young nurses can grow rapidly.

In 2020, the sudden outbreak of the new crown pneumonia epidemic has put people through a special test. As a designated hospital, the central hospital undertakes very important work, while the outpatient department shoulders the work of pre-examination triage and fever diagnosis, and has become the "outpost" of the hospital.

In the face of the epidemic, Li Qing took the initiative to ask for help, handed over the second treasure born only more than four months to the care of her family, and ended her maternity leave early and returned to work. The first time from the organization and coordination, material reserves, personnel training and other aspects of deployment, and constantly standardize and refine each work process and prevention and control details, and discuss each prevention and control measure with the hospital leaders.

During that time, she came out early and returned late every day, often working overtime until late at night. Once her eldest daughter called and asked: "Mom, when are you going home, I want to talk to you..." Hearing her daughter's childish voice, Li Qing did not hold back her red eyes. Then, the family's words gave her a "reassuring pill": "You are a medical worker, now the hospital needs you, two children have our care, rest assured, we fully support you!" With the understanding and support of her loved ones, she threw herself into the fight against the epidemic.

As the head nurse of the outpatient department, she understands the importance of leading a team. In life, she cares about and understands every comrade and solves the practical difficulties in everyone's life in a timely manner. At work, if a colleague encounters something unpleasant, she will patiently enlighten. Her open-minded and open-minded attitude towards life has made many colleagues regard her as a close friend.

Over the years, she has won the second prize of the Shaanxi Nursing Skills Competition, the nomination award of "Weinan Famous Nurse", and was named "the most beautiful medical worker in Sanqin", "excellent party worker in Weinan City" and "excellent individual in anti-epidemic nursing".

"The speed of aging is frightening, and although the sideburns have changed their minds, they have not changed." She said that in the next ten years, twenty years, thirty years... She will dedicate all her light and heat to the cause of nursing, leaving the most beautiful years here.