I bought an AOC C32G2E at the end of 20, and on the third day of buying home, I accidentally scratched the upper left corner to a point, fortunately, there was no failure, and it was used until the beginning of March 23 suddenly the screen could not be displayed normally, the screen appeared on a green background in the middle of the three green lines, I myself also do electronic maintenance, this situation is obvious that the display has quality problems, and the fault bit should be inside the screen or the drive circuit, but looking at the warranty there is no self-disassembly.
Then I am a cat, it is normal for some cat hair in the seam under the monitor screen, and cat hair will not cause this kind of failure, and then this monitor was bought in a store in Nanjing, a treasure, contacted them, did not expect me to send it to Wuhan for warranty, and they Nanjing side can not carry out warranty, really speechless, but for the sake of monitors less than 2K, I still agreed to send it to Wuhan, and then began an epic commotion operation.
On the day Wuhan received it, I contacted me by phone and said that there was a scratch in the upper left corner, I said yes, because I didn't know on the phone whether the scratch he said and the scratch I knew were the same thing, and then half an hour later, the store customer in Nanjing contacted me and took a photo, the upper left corner is not only scratched, but also a clear bruise, and it is the kind that knocks the polarizing film through, of course, I didn't take a good scratch in the upper left corner when I sent it out, I can only acquiesce,
The red line is circled by their customer service, the green line is my circle, look carefully, the green line is indeed seriously bruised to polarizing film, because I don't have a comparison photo at hand, I can't argue, of course, I don't have the text form to agree with this bruise
I myself have not always been wangwang online, so for this bruise I also saw later, I only replied in, and then told me that the after-sales treatment can not be handled, is the bruise leakage, and said that it is intake, and the original words are said to be like intake, I did not dismantle, as an official after-sales, the cause of the failure turned out to be used like, like, this kind of word, and said that it was not disassembled and inspected to say that it was intake,
Look carefully at my green coil, this position and the beginning of the bruise is no longer the same, the surface is white and pasty, I don't know what it is, the latter will not say, I called three 400 phone complaints, so that the seller in Nanjing also contacted countless times, and planned to spend a little money to let the after-sales treatment and other methods are thought of, the results are unable to deal with it
Later, 400 after-sales called me, the phone said for a long time, I also said a lot of reasons, I asked the after-sales "can not give me the screen treatment, as long as it is repaired, and this is obviously a quality problem", after-sales accidentally said a sentence "But in this case the factory will punish us", so far I understood, in fact, it can be after-sales, just because there are customers artificially scratched, even if the quality problem is not given warranty, the factory will be fined this after-sales site.
Later, there was really no way, I asked them to send the screen back, received it yesterday, opened it and looked, I went, the screen was not bruised at all, that piece was forged
The upper left corner is very clean, there is no bump to the polarizing film, there are no traces of white paste, only slight scratches, the failure of the screen is currently the same as before I sent it, the marks I made are all there, and the screen has not been disassembled,
This is a maintenance order sent back with the screen, which clearly records the leakage of the injury, but my fault is not light leakage, it is a flower screen,
I won't write articles, but I won't talk nonsense, this is what happened, a lot of netizens helped me think of a way, I just don't want to blind this monitor of less than 2,000