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Modern Express News (Reporter Wang Feiwen / Photo) Chen Yajie is a post-90s, since entering the Yancheng Post Office family in 2014, he has served as a financial teller, financial manager, branch director, and is currently the director of the Panhuang Post Office Branch in Yandu District. Over the years, she has not only witnessed the upgrading of the postal system under the wave of the Internet, but also braved the wind and waves through her own efforts. In the future, she hopes to take the Pan Huang Post Office family and forge ahead together to create good results; Support and understand each other with your family, and create a warm and happy little family together.
△Chen Yajie at work
Ride the wind and waves all the way, from "rookie" to serving as the branch director
September 15 is Chen Yajie's last day as branch director at the Yifeng Post Office in Dazhonghu Town, Yandu District, and the next day she will go to the Panhuang Post Office in the district to serve as the branch director. At about 6 o'clock in the morning, with heavy rain mixed with typhoon "plum blossoms" hitting the ground, Chen Yajie drove from Yancheng District to Yifeng Post Office, 40 kilometers from home.
"We arrive at 7:30 a.m. and I usually arrive early." At about 7 o'clock, Chen Yajie arrived at Yifeng Post Office. At 7:14, the escort truck arrived, and Chen Yajie immediately called a morning meeting of the staff to summarize the recent work performance. Knowing that Chen Yajie was about to rotate, after the meeting, many staff members gathered around her to ask this and that. Chen Yajie's round face was always smiling, and her eyes narrowed into a slit.
Today, Chen Yajie is a close sister in the hearts of colleagues. However, when she first started working, in her own words, she was a rookie in the workplace.
In 2014, the second year after graduating from university, Chen Yajie was admitted to the Yandu District Bencang Business Office in Yancheng City as a financial teller and had a job of choice. "Actually, I don't learn things fast, but it's good to be serious." When I first arrived at the post, Chen Yajie was not familiar with many businesses, "I remember once saving money for others and opening the wrong name of the certificate of deposit, when I was very nervous, after telling the branch director and master, they all comforted me, saying that it was okay, let me operate more carefully in the future." That client was also fine and I contacted him to correct his name and apologize and he expressed understanding. "
Under the leadership of Master and personal efforts, Chen Yajie became more and more comfortable in her work. Two years later, she rotated to Ooka Town as a financial manager, "I was promoted to a higher level, which means that I have heavier responsibilities and more customers, and I must dig up the existing customers of the post office and expand new customers through visits, telephone visits and other forms." "
Chen Yajie introduced, Dagang Town contains 21 villages (residences), the industry is more developed, just started to go to the geographical location is not familiar with the location, she and the delivery master to go down to visit, up to a day to visit more than a dozen, "Some people see us running to the door, will think we are liars, some customers will let us enter the door after we hand over the business card." Remember to run as far as the village of Toutou, which is 25 kilometers back and forth. "
Later, Chen Yajie rotated as a wealth manager and branch director, and everywhere she went, she would understand the industrial characteristics and crowd composition of the place in advance. Not only that, in order to further improve her work skills and better communicate with customers, Chen Yajie also obtained certificates in banking, securities, funds, financial planners, AFP, nutritionists, and psychological counselors in her spare time. "Nowadays, people attach great importance to health maintenance, and it is easier to close the distance with customers by talking about family life and health."
Under the wave of the Internet, the postal system has been upgraded
On September 16, Typhoon "Plum Blossom" dissipated, and Chen Yajie returned to the Panhuang Post Office again. However, once she was a wealth manager, and now she is the head of the branch. Over the years, she has witnessed the upgrading of the postal system.
In the Internet era, the postal service is also becoming more and more intelligent. In the past, many businesses required manual operation, in order to divert customers and reduce their queuing time, Yancheng Post put ATMs into use a few years ago. Chen Yajie introduced that ATM account opening, card replacement, reporting loss and reissuing new cards, transfer and other businesses can be handled. In the past, to open an account for customers, do business, you need to copy ID cards, fill in a lot of forms, customer trouble counter is also troublesome, now the system can directly carry out ID card recognition, face recognition, more and more convenient.
In the collection, sorting, transportation, delivery and other aspects of express logistics, postal services have long been upgraded and transformed to "smart +", and at the same time accelerated the construction of pick-up points and intelligent parcel cabinets. This year, the Yandu District Postal Branch has implemented the "private car public assistance" policy to promote the delivery of automobiles, and several couriers in the district have replaced electric tricycles with cars for delivery.
Nowadays, live streaming is popular, and on Chen Yajie's table, there is a recently popular green Internet red postal tote bag. She said that since August this year, Yancheng Post Branch has created a marketing model of "online live broadcast + creative short video", moving postal agricultural products and cultural and creative products to the screen, and "shaking" a new world for the development of postal business.
On September 19, the live broadcast mode of Yancheng Branch was upgraded again, and on the basis of daily normalization of live broadcast by employees, it joined hands with a third-party live broadcast team to jointly bring goods to absorb powder. As of September 25, within 7 days, Yancheng Post Douyin Live broadcast room has accumulated 256,000 people watching, 1,798 new fans, more than 12,000 sales of more than 12,000 orders, sales of 253,000 yuan.
In the future, lead the team to continue to create good results
Over the years, Chen Yajie has devoted herself to her work, and she feels that she is indebted to her family. "Fortunately, I have a mother-in-law to help with the children, and my husband is also very understanding and supportive of me."
Chen Yajie and her lover Mao Jiqing met when they were in college, and after graduating from college, they entered the palace of marriage. Today, the two have two sons.
Mao Jiqing works at the Yancheng Institute of Environmental Protection Technology and Engineering of Nanjing University. When Chen Yajie is busy, he takes the children and does housework, "Yajie They are more hard, the work cycle is long, most of the time is at work, meetings, exams, but as long as there is time on the weekend, we will take the baby out to play together, so that the child feels the company's company." "
" Yellow Sea Wetland, Great Longitudinal Lake, Dafenggang Zoo ... Yancheng now has a lot of places to eat, drink and have fun, the high-speed rail is elevated again, the battery car at home has changed into a car, and it is very convenient for a family to drive out. Chen Yajie feels that along the way, the burden is heavier and the responsibility is greater, but her husband's income has increased, and her life is getting happier and happier.
When she first got married, Chen Yajie and her lover lived in the demolition and resettlement house in Yancheng Economic Development Zone, and in 2020, through the joint efforts of the two, they bought a 108-square-meter house near Yanzhen Water Street in Tinghu District, and recently bought a school district house to facilitate future children to go to school nearby.
For the future, Chen Yajie hopes to take the Panhuang postal family, strive to adapt to the new environment such as the Internet and e-commerce, continue to develop and innovate, and continue to create good results; I also hope to understand and tolerate each other with my lover, and work together to cultivate children to grow up.