Blue Whale TMT channel on May 10, today, the Us group takeaway released the relevant rules of "rider labor safety and security", mainly including the right to choose the rider's order, and give the rider a more reasonable and relaxed delivery time. Before taking the order, the takeaway rider can set the upper limit of the order; in the order, the rider can decide whether to take the order.
Meituan takeaway said that through the rider's earnest talk meeting, algorithm exchange meeting and other ways, it was found that the safety of the rider was strongly related to the occurrence of abnormal scenes on the delivery route. In order to solve the problem of abnormal scenes, Meituan Takeaway launched a series of measures: first, to reduce the possible abnormalities of orders, for the abnormal scenarios that are prejudged and recognized, it provides two ways of "single make-up time + system correction" to make the delivery time of the order more reasonable; the second is to deal with the possible abnormalities of the rider, the rider can manage his own order rhythm by reassigning, transferring orders, and setting up "simultaneous order volume" by himself.
It is reported that riders can independently manage the current order rhythm by modifying the "simultaneous order volume" to set the upper limit of the order; and initiate the reassignment, transfer, and modify to the "busy" state in the App.
In addition, Meituan Takeaway has also been raising riders' safety awareness through police-enterprise cooperation and other means. Last year, Meituan Takeaway cooperated with traffic police around the world to launch the "Lighthouse Plan", which focuses on educating illegal riders by docking rider-related data with traffic police to accurately enhance riders' safety awareness. At present, the "Lighthouse Plan" has been piloted in 12 cities across the country. This year, this model will continue to be promoted in other cities.
The person in charge of Meituan's takeaway said: "Riders are the most important partners of Meituan, and protecting and protecting the health and safety of riders has always been the focus of Meituan's work." Meituan Takeaway is also actively developing intelligent hardware such as smart safety helmets, using scientific and technological means to enhance and protect the labor safety and rights and interests of riders. On April 25, Meituan Takeaway held a smart helmet laying kick-off conference in Beijing, and plans to release 100,000 this year.
In addition to continuously promoting the transparency and optimization of algorithm rules and reasonably determining the labor intensity of riders, Meituan Takeaway will also provide a more comprehensive rights and interests protection system to the rider group. It is reported that under the guidance of relevant departments, meituan has accelerated the landing of occupational injury protection insurance. As a new type of social insurance, this insurance type will for the first time include the majority of riders collectively into the social security system, so as to achieve full insurance and everyone is insured.