"When there is no order demand, we help run errands and deliver food, and if there is a need for maintenance, we will enter the house for maintenance." On the evening of April 29, Wang Baoxiang, a maintenance engineer at Beijing Suning Tesco Electrical Appliances, told the Beijing News Shell Financial Reporter that he volunteered in Hongmiao North, Chaoyang District, and the community was upgraded from a low-risk area to a medium-risk area on April 27.
At present, the prevention and control of the epidemic in Beijing has entered a critical stage, and many street communities have recently been classified into sealing and control areas, control areas and prevention areas. In order to enable a smooth transition in the lives of residents in the area, many volunteers participated in the service, among them, Balizhuang Street and Shuangjing Street in Chaoyang District ushered in a group of special epidemic prevention volunteers.
Beijing Suning Tesco electrical maintenance engineer in the control area service provided by the interviewee
This group of 10 volunteers is composed of Beijing Suning Tesco electrical maintenance engineers, who are familiar with and experienced in the failure of refrigerators, freezers, air conditioners, smoke stoves and other electrical appliances. It is reported that there are 5 electrical maintenance engineer volunteers in the Hongmiao Beili Community of Balizhuang Street and the Huangmuchang Community of Shuangjing Street.
The relevant person in charge of Beijing Suning Tesco told the Beijing News Shell Financial Reporter that recently, the company's after-sales service center received some electrical appliance maintenance needs in the epidemic control area of Chaoyang District, and the company immediately communicated with the relevant streets, hoping to send a group of electrical maintenance engineers to enter the control area to solve the needs of residents, and at the same time turn to volunteers to participate in local epidemic prevention work. Balizhuang Street and Shuangjing Street took the lead in expressing the hope that more technical service personnel would join the volunteer team.
Subsequently, Beijing Suning Tesco selected and dispatched volunteer electrical maintenance technicians, after epidemic prevention training, brought their own maintenance tools and common accessories, and have been working in the relevant control areas of Balizhuang and Shuangjing. Usually, we assist in nucleic acid testing, food delivery and running errands and other resident service work, and repair electrical appliances when needed.
Beijing Suning Tesco electrical maintenance engineers send supplies to residents provided by respondents
"If there is a need for maintenance, we will go to the resident's home to check the problem in advance in the case of safety protection, if it is not a performance failure, it will be adjusted on the spot, involving the replacement of commonly used accessories, we will replace the user for free to ensure the operation of electrical appliances." If there is a problem with the performance parts and there are no regular accessories, we will provide the user with a spare machine or assist in replacing the new machine. Wang Baoxiang, a maintenance engineer at Beijing Suning Tesco Electrical Appliances, told the Beijing News Shell Financial Reporter.
At present, Panjiayuan, Jinsong and other streets of the sealing area, control area, prevention area is more concentrated, in this regard, Beijing Suning Tesco related personnel told the Beijing News Shell financial reporter, "the company will organize more maintenance technicians to be stationed in the control area according to demand under the premise of doing a good job in their own epidemic prevention work." For example, if there is a need for installation and maintenance in the streets such as Panjiayuan, we will also arrange reinforcements with the street application. ”
Beijing News shell financial reporter Chen Weicheng Editor Xu Chao Proofreader Zhang Yanjun