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Five-star emergency infection ward Zhang Xueping
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Neurology Ward 1: Liu Huanhuan
April 2022 has only just begun, and in this season of warm spring, our homes have been "patronized" by covid-19. In order to actively respond to the call and resolutely obey the deployment, on April 2, I came to the five-star emergency infection ward.
In order to better enlighten patients and relieve their nervousness so that they can better carry out treatment and nursing work, even in the case of heavy protective clothing, we still insist on patient communication, careful guidance, and successfully complete nasal swab sample sampling.
There is still one room left for nucleic acid collection after a night shift, and I am about to complete the task, and I am particularly happy that the victory is in sight: I can take off my wet protective clothing, breathe fresh air, and then go back to sleep well! Thinking of this, my steps became brisk, and I raised my hand and gently tapped on the door.
"Zhang Xiaoxiao (pseudonym), hello! I'm the nurse who collected your nucleic acid today. With a smile on her face, she appeared in my clear vision. Seeing this little sister, I nodded comfortably, it seems that everything is going well today.
"Nurse, what am I doing today?" Want to poke your nose? ”
"Yeah, we're going to take a nasal swab today so that the results will be more accurate."
Listening to me say it so surely, her smile suddenly froze: "I refuse to take a nasal swab, I don't want to do it, I heard it's too uncomfortable." ”
Hearing her words, I was stunned for a moment, and then said softly: "Because you are now a high-risk group, the results of the nasal swab collection are more accurate, and you will be tested every day during the isolation observation period. ”
Laughing and saying loudly, "No, I refuse, didn't you check everything the other day?" How to check it today? ”
"Yes, you have to check every day, so that you can find the problem in time, you did it a few days ago, why don't you want to do it this time?"
"I watched all kinds of complaints on Weibo, saying that when I did a nasal swab, I had damage to the nose and could bleed, and I didn't do it."
"It turns out that this is the case, I know that collecting nasal swabs is uncomfortable, you can rest assured, I tell you how to cooperate with me, when collecting, I will try to move as gently as possible to reduce your pain, please cooperate with me okay?"
"Alas, I still don't want to pick, I'm very nervous and afraid, I have a hundred reasons why I don't want to pick."
"A hundred reasons, so many, can you tell me what these hundred reasons are?" Let's hear it. ”
She "fluttered" a laugh, "Haha, there is not so much, just nervous, afraid." I also know that you are talking about the requirements of epidemic prevention and control, to actively cooperate, I also want to go home as soon as possible. My youngest son asks me every day, Mom, when will you be able to come home, look at his son's little face, I want to touch him, hug him and kiss him. As she spoke, her voice choked up a little.
"I miss my son, how old is the baby?"
"There are still 12 days to turn 5 years old, and Xiao Bao is still looking forward to my coming home to celebrate his birthday!"
"Wow, it must be a cute little baby!" Is it particularly happy to think that I will be able to see my son immediately after I lift the isolation? ”
"Do you know that every day in this isolation ward, although your medical staff also chats with me, you can also make phone calls, videos or whatever, but it is still different from face-to-face talking, especially when you talk to your son, you can't stand it, you feel that the child is in front of you but you can't hug him, kiss him, your heart is particularly uncomfortable, can you understand me?"
I said: "Yes, now is the most critical juncture of epidemic prevention and control, we medical staff are also here like you, I believe that as long as we work together and actively cooperate, we will be able to defeat the epidemic and go home as soon as possible." This time has been busy and fulfilling for me, and I am very homesick like you, and I especially want to eat my mother's spicy pig's trotters. ”
"In fact, you are not easy, wearing breathable protective clothing to work in the ward, but also to soothe the patient's emotions, the face is pressed out of the mask scars are still insisting, if there is no hard work of yours, where is our piece of blue sky." Now the epidemic has been much better, you see now a nasal swab will knock me down, compared with you, I am really... I said not to do nasal swabs, you are not angry, but also enlightened me for so long, looking at your 'big white' heart warm, thank you! ”
"You're welcome, I'm glad you feel better."
"You're so nice! I must cooperate with this nasal swab, you tell me how to cooperate with it! ”
Following my instructions, the collection was completed quickly. She smiled and said, "Did it finish so quickly?" I couldn't believe it, it wasn't as bad as I thought. Thank you! ”
It was more than ten o'clock in the morning when I walked out of the isolation ward, and looking back at the rooms, I was full of emotions. Getting along with people requires understanding and trust, and when we have a little more patience and a little more companionship, the difficulties will be solved. Narrative care has taught me to be companionate, to listen patiently, and to have unexpected gains when I apply it to my work.