"It's a little bit to help."
"Delivering more supplies is a show of hands."
In the past few days, in the sealing and control area and control area of Baiyun District of Guangzhou, there are many takeaway riders and couriers wearing blue vests who shuttle through them to safely deliver daily necessities to the hands of the people. They are the new Baiyun District Anti-epidemic Qingfeng Heroes! Compared with before, their current work has a lot of steps to prevent the epidemic, and sometimes they have to take long detours to deliver, but they do not feel hard, and they will help the people deliver some daily necessities other than takeaway and meat dishes, becoming the "warm ferryman" in the city.
In addition, the warm relay is also indispensable to the positive response of major enterprise platforms. The reporter learned that since Guangzhou launched a new round of epidemic prevention war, meituan, Ele.me, Jingdong, Hema, Dingdong buy vegetables and other enterprise platforms have actively launched actions, launched emergency mechanisms, deployed materials from various regions, and ensured adequate supply and stable transportation capacity.
Warm ferryman: Relay warmth, pass care
During the critical period of epidemic prevention, in order to safely deliver materials to the hands of the people, Baiyun District organized more than 1,400 employees of key distribution enterprises to set up a "Baiyun Qingfengxia" service team to distribute daily necessities, according to the requirements of the notice, Qingfengxia service team members can only move in the control area, uniformly wear Qingfengxia vests and labels to improve recognition, and pass through with passes.
Shuttle in the sealing and control area, control area, takeaway riders, logistics commissioners and other delivery personnel are indispensable "warm ferrymen", they or transport daily necessities, or deliver takeaway, to ensure that these daily necessities are safely delivered to consumers, relay warmth, reflecting the temperature of the city of Guangzhou.
Pictured: Hungry Rider's order in the delivery sealed area. Courtesy of respondents
Xiao Li, a hungry rider who lives in Shimen Street, Baiyun District, is a member of the Baiyun District Anti-epidemic QingfengXia Service Team. He told Aoyi News that due to the epidemic, takeaway delivery had been stopped for more than a week. However, since April 16, he has started to deliver takeaways. Although there are not as many orders per day as before the sealing, dozens of takeaway orders can be received at the end of the day. He said that because Shimen Street is a sealed area, many roads have been blocked, so in the delivery process, it is necessary to detour some roads, resulting in a delay of a few minutes to half an hour, hoping that customers can understand.
Hu Zhixiang, a takeaway rider of the Meituan group who has long joined the anti-epidemic Qingfengxia service team, has been working in the control area of Baiyun District during the epidemic prevention and control period. Every morning, he had to go to the neighborhood committee to get out the entry card, and with the three certificates of access card, 24-hour nucleic acid certificate, and identity certificate of the anti-epidemic Qingfeng hero in Baiyun District, he could go out to deliver. Because with these certificates, he can only enter and exit the community at one time, so if he can be allowed to go out on the same day, he has been busy outside after going out, until more than 12 o'clock in the evening to go home to rest, and when he is tired and hungry, he will eat a fast food outside and find a place to sit and rest.
However, as a veteran and a party member, he did not feel hard at all, he not only actively signed up for the anti-epidemic Qingfeng Hero Service Team, but also called on many riders around him to join. In addition to delivering meals every day, the Qingfeng heroes also distribute daily necessities, meat dishes, medicines, etc. to the residents to meet the needs of residents' daily necessities. They deliver these items from the supply point to the temporary storage point, and deliver it to the residents in a contactless manner. "It feels like customers are much more enthusiastic and eager than before when they answer the phone, and they will now take the initiative to come down and pick up their meals and wait." Hu Zhixiang remembers returning to the community of Tangxia West Street to deliver fried chicken, and the customer said that he had not eaten for a day, and he was particularly touched to see the takeaway rider deliver the meal through many difficulties.
During the epidemic prevention period, there were also many warm moments. On the morning of April 13, at the mouth of Jiangxia Village in Baiyun District, Pu Apo and his wife, who had just been discharged from the hospital, were at the mouth of the village. Affected by the epidemic, Jiangxia Village has recently been included in the control area, and foreign vehicles cannot enter, and she does not know what to do if her legs and feet are inconvenient. When helpless, Li Chongyan and Cui Zhanwei, volunteer service members of meituan takeaway, passed by and drove the old couple home smoothly. The old man's son, Mr. Cao, was very grateful for adding Li Chongyan's WeChat and said that he would invite him to dinner after the epidemic. Li Chongyan declined, "I have lived in the village for more than ten years, and I have a lot of feelings for this place, and it is not easy for everyone to fight the epidemic. ”
Pictured: Meituan takeaway riders help the elderly with inconvenient legs and feet to go home. Courtesy of respondents
There are many similar heart-warming stories. Wu Chuansheng, a meituan takeaway rider who is also a Qingfeng service team, delivered food in the area of Qifu Road in Baiyun District a few days ago, and an aunt found him. This aunt is helping her family to deliver food, but because the road is closed, she hopes that Wu Chuansheng, who has a pass, will help deliver the meal to the bayonet of the community, "He said that there is only one girl in the family, and if she does not send it, she will not have food." Later, Wu Chuansheng helped send it for a few days, "all of which are raised hands." ”
Become a "warm ferryman", they pass on not only a piece of goods, but also a kindness and care.
Guaranteed delivery: open up the "last 100 meters"
This warmth is still passing on. Ensuring that daily necessities are delivered to the hands of the people requires not only individual efforts, but also enterprises to respond to epidemic prevention policies in a timely manner and make responses. "In the control area and sealing area of Baiyun District, there are currently tens of thousands of residents in the community, mainly tenants, and there are certain difficulties in door-to-door material distribution, and if all of them are in the form of residents going out to purchase materials, it is not conducive to control," said Li Caiping, south China director of Ele.me Public Affairs.
To this end, Ele.me's approach is to open the takeaway delivery in the region, so that Ele.me delivery workers can complete the takeaway delivery between different grids in the form of relay, which does not violate the current control regulations and can supplement the procurement of residents in the region. Ele.me has opened different categories of merchants such as fresh food and catering, so that the purchasing needs of residents in the region can get more choices.
In this regard, Dada Express also said that the company launched the emergency response mechanism for the first time, and continued to ensure the stability of the transportation capacity through measures such as the recruitment of new pickers and new knights, the activation of old transportation capacity, and personnel subsidies. At the same time, we will strengthen the "contactless pickup and delivery" service to ensure the safety of users, knights and merchants.
Pictured: The Jingdong courier who joined the Qingfengxia service team delivers the courier. Courtesy of respondents
The reporter learned that in order to open up the "last hundred meters" of distribution, Jingdong Logistics also said that nearly 300 Jingdong couriers have all voluntarily joined the Baiyun District Anti-epidemic QingfengXia Service Team, fighting in the Baiyun Control Area to ensure the supply of civilian biological resources and ensure the daily necessities of the people in the Control Area.
Pictured: A Meituan food delivery rider implements contactless delivery. Courtesy of respondents
Cainiao has opened up a "channel for helping the elderly" for nursing homes under the control of the epidemic and provided guaranteed delivery services. Considering the urgency of the needs of special groups in nursing homes, after receiving the demand for living materials for nursing homes in the epidemic control area, Cainiao quickly coordinates the management personnel at both ends of the warehouse, and arranges special vehicles to be directly delivered to the nearest station to the nursing home, and finally the station courier brother who has a pass for the control area relays the delivery of the last kilometer.
During the epidemic prevention and control period, it is not only necessary to send it, but also to ensure that it is safe. Meituan takeaway introduced that at present, Meituan takeaway is also exploring a small distribution network in the online control area, coordinating the distribution of daily necessities for riders who meet the conditions for epidemic prevention and control and have community access passes in the control area, according to the requirements, riders need to conduct nucleic acid testing every day, and follow a set of epidemic prevention and disinfection processes to take contactless delivery. "In some control areas, we can't send it in, so we agree with the user to deliver the food, and after delivering the food to the designated location, we call the user to come out and get it; as long as we can send the place, we will do our best to meet everyone's needs," said a Meituan takeaway rider.
Guaranteed supply: "Fresh vegetables are rushing to Guangzhou"
Problems on the distribution side have been improved. So on the supply side, how to ensure that the supply of materials is sufficient? In this round of new crown pneumonia in Guangzhou, baiyun district has been the most affected. In response to everyone's concern about the supply of materials, Yang Yanze, member of the Standing Committee and executive deputy mayor of Baiyun District of Guangzhou, said that Baiyun District will increase the supply of supermarkets, farmers' markets and mobile supermarkets, and distribute daily necessities to commercial outlets in the control area.
Ensuring the supply of materials is inseparable from the comprehensive deployment of various supply enterprises. The relevant person in charge of Meituan revealed that during the epidemic prevention and control period, the demand for daily shopping by relevant residents in the control area increased significantly, mainly in fresh categories such as vegetables and meat and poultry. Meituan buying data shows that after the start of epidemic control, the sales of meat, poultry and eggs on the platform increased by more than 200%, and the demand for vegetables also doubled.
To this end, Meituan Buy Food uses the national procurement supply chain system to urgently allocate materials to ensure the daily life needs of residents in the control area. "At present, fresh vegetables have departed from Shandong, Yunnan and other major domestic vegetable production areas to Guangzhou." The relevant person in charge of Meituan Grocery Shopping said, "At present, Meituan Grocery Has opened its warehouse to the greatest extent possible, increased the storage of vegetables, meat, poultry and eggs, rice, flour, grain and oil and other daily necessities, and the overall materials are sufficient. ”
Pictured: A box horse fresh supermarket in Guangzhou. Courtesy of respondents
The relevant person in charge of Hema Fresh revealed that after the emergence of the epidemic, the order volume in Guangzhou has increased significantly compared with usual, and Hema has allocated the supply according to the daily order volume of more than 3 times, and timely replenished and distributed. In the past week, the source of all kinds of people's livelihood commodities has been abundant, and most of the fresh meat, poultry, eggs, milk, vegetables and fruits are daily commodities, which will be distributed from the place of origin and warehouse to the store shelves every day.
Pictured: Dingdong groceries are stocking. Courtesy of respondents
In terms of cargo circulation, Dingdong buys vegetables told reporters that through collaborative algorithms, allocation, procurement of multiple departments, in addition to predicting the next day's demand according to big data, it also adds orders in a timely manner according to the actual demand of the day to ensure that the supply of goods at each site is sufficient, and if there are special circumstances, it will start inter-site transfer. In terms of site circulation, coordinate the temporary inventory space of the site in advance, expand the handover space, and do a good job in epidemic prevention work to ensure environmental hygiene.
On the afternoon of April 20, Dai Jiansheng, member of the Standing Committee of the Baiyun District CPC Committee of Guangzhou, director of the Propaganda Department and spokesman of the Press, said that Baiyun District continued to do a good job in ensuring the life services and medical needs of the people in the sealing and control areas and control areas.
In terms of material supply, the supply system of "four municipal state-owned enterprises + 53 key supply enterprises + 16 e-commerce platforms" has been built, and the daily materials have been supplied by 2 times and 5 times the reserve according to the usual time, and the cumulative supply of living materials has exceeded 25,000 tons.
Aoyi news reporter Feng Xiaohui Lu Ruoqing Lin Sisi