Have you ever seen a sales company work nine to five hours a day? Have you ever seen the pin crown everyone take turns to do it, without conspiring? Have you ever seen a single rate of 50 percent or more, and it is extremely easy to open a order?
Don't you really say, I did see it. Strange enough, right? But the world is big, and there are no wonders. Walking into this company, we can see at a glance that the company's plaque reads: "Remember the old grace, and mourn to this day." "Isn't that weird?" Do you really think this is a sales company? Is it realistic that there are no too many banners, no more phones, just a few people creating 300,000 a month?
reality. Monopolizing any technology makes money. Well, there are different ways to sell. Some people habitually work overtime and experience the joy of working hard for work, while some people habitually seek progress in stability, do not show the mountains, do not dew, they quietly live a "low decibel" life.
This kind of low decibel seems to have a long history. If there is no leader, perhaps this is the biggest flaw. So with this curiosity, I finally interviewed the manager of their sales department, and I had these conversations:
Me: "Why, at a time when most companies emphasize a wolf culture, your company feels different from the sales companies that have given me a sense of indisputability?" ”
Manager Wang: "There is no dispute with the world, and it is not a rule of inaction. Looking around, the sales industry is busy and busy on the surface, but it is actually difficult. Not to mention the impact of labor costs on the company, the site fee and how to accurately obtain customers are enough headaches. Rather than working as desperately as other companies to monitor employee performance, it is better to put employees in a position where they are really needed. ”
Me: "This "put", how do you operate it? ”
Manager Wang: "Coordinate and dispatch resources within a reasonable range." You see, traditional telemarketing will only work labor to maximize profits. In fact, people will gradually become numb in this situation for a long time, and it will not help the work. When you first came, you also saw that although we are a telemarketing company, the employees will not be too hard. ”
Me: "Mm-hmm. truly! It seems that the atmosphere is also a lot more relaxed. ”
Manager Wang: "In fact, this was not the case before, but later we all understood, in fact, the phone call does not necessarily need to be manual, intelligent telemarketing robot is also a good choice." You only need to import the list with one click, and you can automatically call out. ”
Me: "Telemarketing robot? ”
Manager Wang: "Mm-hmm! After more than two years of use, I gradually have some dependence. Let's start with some of your own experiences! In the past, our company's lines were few, especially under the country's strong regulatory system, and it was inevitable that there would be some risk of suspension. As for the telephone robot, it has many lines, many scenes that can be satisfied, has its own tens of millions of blacklist libraries, can reduce the risk of complaints, and has strong technology to meet the various outbound calls of our company.
Speaking of costs, a sales cost is at least 4-5k, and manual sales can only call about 200-300 calls a day, and telemarketing robots are less than half of the labor costs, but they can call thousands a day, even people who can't count can understand the low cost, right? ”
Me: "Mm-hmm! Indeed! Thank you for sharing. ”
Manager Wang: "You're welcome, just a little effort."
"Yes! The cost is low and the return is significant. "Although my interview with Manager Wang is over, the novel feeling left for me has lingered for a long time. It seems that the effects are often gradual, penetrating bit by bit, unconsciously. Because it can make you feel convenient, you will slowly get used to its existence, so you will become more and more inseparable from it. This phenomenon in the sales world is indeed eye-opening, and it is indeed beneficial to people, and we are rarely confused.