As we all know, the car is a larger, more expensive means of transportation, so we inevitably have to consume when using daily transportation, so we can also find that any car company in the vehicle's warranty policy, are only the core components of the vehicle, such as engines, gearboxes, etc., and do not include consumables such as tires and glass. To put it simply, when there is a problem with the vehicle, everyone should be clear about which vehicle problems can be claimed by the manufacturer.
When we sort out which quality problems exist at the factory, it is time to ask today's protagonist "Dongfeng Fengshen" to appear!
Speaking of the Dongfeng Fengshen brand, presumably many consumers who do not understand the car do not even know its existence, after all, from the sales data of tens of thousands of units per year, it can only be said that Dongfeng Fengshen is a relatively niche and somewhat unpopular domestic brand. However, in the past two years, as the people have become more and more supportive of domestic products, the sales performance of many domestic brands has also increased, and Dongfeng Fengshen is one of the beneficiaries.
According to normal logical thinking, when car companies get more and more consumer support, it should allow users to enjoy high-quality and intimate services, which can not only improve brand reputation, but also form a virtuous circle of old and new. However, the practice of Dongfeng Fengshen that we are going to talk about today is a bit very surprising, it not only did not actively respond to customers to solve the problem of vehicle quality raised by users, but also blocked the owner's complaints, this operation is really eye-opening!
It should be known that the main models of the current Dongfeng Fengshen brand sales are the three cars of the Yixuan family and the AX7 of the Fengshen family.
Let's first start with the most popular Yixuan MAX, to know that as a car priced at nearly 150,000, consumers can choose Langyi, Xuanyi and other joint venture car with higher reputation sales in this price range, and the reason why everyone chooses Yixuan MAX is that they have great trust and expectations for it.
However, Yixuan MAX has given back a lot of quality problems to the owner, such as the frequent failure of the on-board interconnection system of the new car, as well as the loss of paint, taillight failure, and the gearbox not upgrading. If the quality problem only proves that the performance of the car company in terms of technology and quality control is not good, then how to explain the sales fraud of the dealer who has a large-scale complaint by the owner, is it difficult for Dongfeng Fengshen to regulate the behavior of the brand dealer?
This was followed by two other cars of the Yi Xuan family: Yi Xuan and Yi Xuan GS.
Among them, Yixuan is the most complained about the quality problems, it can be said that it can basically cover the whole vehicle and not repeat the sample, respectively, there are body rust, engine failure, transmission failure, electronic system failure, large number of new car direction deviation, etc., you really can hardly imagine a car can have so many problems, interested can go to the car quality network to inquire; and Yixuan GS there are many new car paint color errors, engine failure, direction deviation and other quality problems.
It is worth mentioning that even to the Wind God AX7 car, the problem of running in the wrong direction and eating tires still exists, it is like the genetic inheritance engraved in the Dongfeng Wind God, almost engraved in the DNA of each car, which is very surprising, as an OEM can still have this low-level problem all the time? In addition to the quality problems mentioned above, the AEG7 also has the engine burning oil!
Daxia Car Talk: In the end, we have to ask Li Jinnan, the general manager of Dongfeng Fengshen Marketing Headquarters, as the former director of the technical center department of Dongfeng Company, in terms of automotive technology, he belongs to the level of the industry's big leader. So the question is, dongfeng fengshen's multiple models in the state of quasi-new car has so many low-level quality problems, Li Jinnan you yourself will buy this product? Li Jinnan, as a senior leader of a manufacturer with a technical background, asks who is the high trick to block the reasonable and legal demands of car owners? And so far, why does the Dongfeng Fengshen official dare not respond positively to the problems existing in the product?