China Mobile's image in the minds of the people has not been very good. Whether it is business handling or service quality, many people have complained. The signal is not particularly good, many times the signal will be interrupted suddenly, it can be said that it is very distressing in use. But China Mobile doesn't seem to plan to continue to play the routine this time? For the old users who have not changed the number for ten years, it has brought some benefits, four privileges, what are these four privileges?
▲Three major operators
In fact, China Mobile's reputation at the beginning of course is not so bad, as the earliest operator in the mainland, if it is covering the whole domain, his network speed is also very fast, but the development of this technology, China Mobile began to appear a variety of random deduction of phone bills, making people feel very hateful. In order to make people more free in choosing operators, that is, to help the good development of the entire operator, the Ministry of Industry and Information Technology has introduced the measure of number portability.
Mainland operators are not too many, there are 3, this competition is not too big, but if you want to seize market share, you still need a certain amount of pressure, but the mobile phone number of this thing, because of the personal identity binding, many times we will also unconsciously bind various services, platforms, so most people will not change the number when it is not necessary. Even if there are some small troubles, many people will choose to endure and do not want to make things more troublesome, so China Mobile can be said to have been "sitting firmly on the Diaoyutai", but once the number portability service is launched, China Mobile should be nervous.
▲China Mobile
After this policy was proposed, many old mobile users very happily transferred away, used for so many years, there is no souvenir, which is also completely caused by China Mobile, and many people have made a lot of comments below China Mobile. At this time, China Mobile, as if it suddenly realized, knew that it could not continue like this, otherwise, it was very likely to lose this market. After all, with number portability, the cost of transferring to an operator is very small for users, so in order to retain old customers, China Mobile has launched four privileges for them.
Four privileges are introduced
First of all, the first one is that all old users install broadband for free, in fact, this is also China Mobile in order to be able to retain their users, because as long as the phone and broadband are tightly tied together, after all, if you still want to return the phone number at that time, you will not be able to enjoy this benefit. But to be honest, for customers who have used it for ten years, the broadband fee should have been paid long ago. The second is free traffic, which used to be a dime a dozen on China Mobile's traffic, but now in order to better retain our customers, we directly give away traffic. But of course, most of them are not directly delivered, but bundled with data packages. If you want to enjoy this service, you also need to purchase the corresponding data plan.
▲Traffic is free
The third is that you can upgrade the package for free, which is indeed a free upgrade, but you must pay attention to whether the cost after the upgrade is a relatively large fee change.
The last point is the 72-hour non-stop business. That is to say, even if the phone bill is exhausted, there will be a 3-day buffer time for you to pay the phone bill, and you will be reminded to pay the phone bill before the shutdown. It will no longer be like in the past, directly stop, can only let others to help them hand over, or go to the business hall to hand over.
Conclusion
In fact, everyone should be able to feel that these benefits seem to be to be able to better increase the stickiness between customers. Whether it is really the four major privileges, everyone should have their own considerations. China Mobile really wants to stabilize its customers in the future, in fact, it does not have to do too much, less routine, more sincerity, it is very good. So do you like China Mobile?