Recently, the Nanjing Municipal Leading Group Office for Assured Consumption Work announced the list of "2021 Municipal Assured Consumption Creation Advanced and Demonstration Units", and Nanjing Sanbaiyun Information Technology Co., Ltd. (hereinafter referred to as "Sanbaiyun") actively responded to the call of the Municipal Party Committee, the Municipal Government and the Creation Office, closely focusing on the three goals of "safety and security, service and consumption", and solidly promoted the creation of assured consumption, and was rated as "2021 Nanjing City Assured Consumption Creation Advanced Unit". This is a full affirmation of 300 Cloud's work of standardizing production and operation and actively safeguarding the rights and interests of consumers.
The standardized products for automobile trading and financial risk control created by 300 Cloud have played an active role in preventing and cracking down on automobile trading fraud, preventing financial risks and stimulating domestic demand for automobile consumption, promoting consumption upgrading, and improving the quality of automobile life of the people. In its daily operations, 300 Cloud adheres to the service concept of "customer first", has been consciously standardizing production and operation and service behavior, actively safeguarding the rights and interests of consumers, establishing a perfect customer complaint handling mechanism, and implementing the three fast work of "fast response, fast feedback and fast handling".
With the advent of the era of Internet big data, the protection of financial consumer rights and interests involves more and more aspects. It is manifested in the improper collection and illegal use of consumer information, information leakage, big data killing, incomplete information disclosure, financial fraud, etc., and shows the characteristics of industrialization, high frequency, specialization and scenario. As a leading enterprise in the financial technology industry, 300 Cloud always pays attention to the protection of the rights and interests of financial consumers.
In 2021, 300 Cloud participated in the preparation of the "China Fintech Development Report (2021)", which introduced the rights and interests of financial consumers in combination with cases, and put forward suggestions for the protection of financial consumers' rights and interests from the three perspectives of the government, financial institutions and consumers, and strengthened the publicity of consumer rights protection.
While improving the customer service experience in an all-round way, 300 Cloud also actively assumes social responsibility. At the beginning of the outbreak of the epidemic in Nanjing in 2021, 300 Clouds donated epidemic prevention materials to community workers on the frontline of the anti-epidemic for the first time, supporting a "guarantee umbrella" for the society and making every effort to fight the new crown epidemic.
"Advanced unit of assured consumption" is an honor and a responsibility, which carries the trust of the government, society and consumers. In the future, 300 Clouds will also play a leading role in demonstration, consciously accept social supervision, assume social responsibility, continuously improve product quality and service levels, let consumers rest assured that consumption, and let the society be satisfied and recognized!