Asking the government is known to the people about gains and losses, and asking the people is aware of the truth. On the morning of February 17, the Information Office of the People's Government of the Xinjiang Uygur Autonomous Region held a press conference to report on the results of the first anniversary of the launch of the "Internet + Supervision" platform in the autonomous region and its future work.
The autonomous region's "Internet + Supervision" platform was launched on January 1, 2021, and is the eighth provincial-level place in the country to build and operate the "Internet + Supervision" platform, and the autonomous region's "Internet + Supervision" clue collection portal and WeChat Mini Program have been simultaneously opened on the autonomous region's people's government portal and WeChat Mini Program, and the "Internet + Supervision" link and publicity posters have been simultaneously released on government portals at all levels, government new media and office halls. The platform message entrance is open 24/7 without any threshold. In the past year since the platform was operated, as of February 16, the platform had more than 4,100 messages, verified and handled 3,741 clues from the masses, solved 1,906 difficulties for the masses, and benefited 94,300 people.
In the future, the autonomous region's "Internet + Supervision" platform will adhere to the good mechanism formed by the practical activities of "I do practical things for the masses" for a long time, deepen the concept of "combining supervision and help" and "supervision and help integration", further improve the cross-regional and cross-departmental coordination and linkage problem-solving mechanism, and jointly work to eliminate the difficulties and blockages that plague market players and the people, and help high-quality economic and social development.
What have been the results achieved since the first anniversary of the launch of the autonomous region's "Internet + Inspection" platform?
Yuan Yurong, member of the party group and deputy director of the General Office of the People's Government of the Autonomous Region, said: "The 'Internet + Supervision' platform in the autonomous region has smoothed the communication channels between the government and the masses, and since the platform was launched, it has actively listened to the voices of the masses and fully understood the social conditions and public opinions, and the popularity and activity of the platform have increased day by day." At the beginning of this year, in response to the typical problem clues reflected by the masses, we sent personnel to the scene to go deep into the grass-roots level to investigate the facts. For example, some people have reported that there is a problem of "arbitrary charging" in the prevention and control of the epidemic in Kuitun City, Ili Prefecture, which transports cargo vehicles. After receiving the clues of the problem, the Inspection Office of the Autonomous Regional Government immediately sent personnel to Kuitun City to carry out an overt inspection and covert visit. After verification, Kuitun City Cargo Killing Center third-party enterprise Kuitun Jie An Cleaning Service Co., Ltd. has collected loading and unloading fees. The Government Inspection Office, together with the Ili Prefecture Government, urged The Jie'an Killing Company to refund the loading and unloading fees collected in the early stage. Subsequently, we issued an inspection notice, requiring the whole district to immediately conduct a self-examination of whether there are arbitrary charges in the elimination and killing work of the freight yards under its jurisdiction, so as to resolutely rectify the behavior of taking advantage of the opportunity of epidemic prevention and control to set up a name and collect and cancel the killing fee without authorization. For example, the masses reflected that the Shawan Municipal Government in Tacheng District was in arrears with the engineering company's funds, and the message mentioned that the amount of arrears was relatively large, resulting in a group of migrant workers who could not get their wages to go home for the New Year, and the government inspection office attached great importance to it, and immediately convened the relevant departments to reflect the content, understand the relevant policies, and rush to Shawan City after grasping the basic situation. After verification, the problem is true, and the two parties are immediately urged to reach an agreement on the specific matters of repayment as soon as possible, and pay the relevant amount on time after the negotiation result is determined and the agreement is signed. The above two examples are the true portrayal and epitome of our in-depth "true investigation" at the grass-roots level and the "true service" that is close to the masses. We deeply feel that only by firmly putting the interests of the masses in the first place can we gain the understanding, support and cooperation of the masses and jointly maintain a healthy, stable, orderly and harmonious situation. We will continue to work hard, with affection and strength, to do practical things, do good things, and accomplish things, and continue to struggle with one heart and one mind to continuously enhance the people's sense of gain, happiness and security. ”
The "Internet + Supervision" platform in the autonomous region has been running online for one year, what are the new expansions of the platform functions?
Tian Yu, member of the party group and deputy director of the General Office of the People's Government of the Autonomous Region, said: "With reference to the practice of the General Office of the State Council, we have upgraded and transformed the 'Internet + Supervision' platform in the Autonomous Region, expanded the message portal into three message channels for the people, market entities, and grass-roots governments, added sub-columns such as 'Supervision Echo' and 'Special Topic Collection' on the basis of 'Announcement' and 'I want to leave a message', and successively supervised the implementation of the "Government Work Report", special supervision of the construction of key projects in the autonomous region, supervision of epidemic prevention and control, etc. The 2021 on-site supervision of the autonomous regional people's government and the 2021 on-site assessment of the key supervision matters of the autonomous regional people's government provide clues to the problem. Through continuous improvement and improvement of the autonomous region's 'Internet + Supervision' platform, we will set up a direct train for the people, market entities and grass-roots governments to solve problems in a practical way. ”
The masses reflect the problem of community property services through the "Internet + Supervision" platform?
Tao Jie, director of the Supervision Office of the Autonomous Region People's Government, said: "In view of the common problems such as the lack of service awareness of property service enterprises, the existence of arbitrary charges, the insufficient combination of property management and community governance, and the insufficient extension of departmental service supervision to the community, the first is to provide a strong guarantee for the masses to solve problems from the institutional level, and to promote the introduction of the latest Xinjiang property service charging standards, fully mobilize the enthusiasm and consciousness of the masses to participate in supervision, and make government services more open and transparent." The second is to improve the level of property services and improve the living environment of the masses. The Department of Housing and Urban-Rural Development of the Autonomous Region and 12 other departments jointly issued the "Three-year Action Plan for Improving the Quality of Property Services in the Autonomous Region", proposing to promote the formation of a comprehensive property service management pattern of 'party building leading, government organizations, grass-roots leadership, owner main body, market operation, five-in-one, and benign interaction'. Third, all localities should conscientiously carry out special self-examination work in accordance with their own actual conditions. On December 17, 2021, Urumqi launched a one-month special rectification of the property service industry, focusing on rectifying property irregularities and arbitrary charges for property services, and property service enterprises that had problems and refused to rectify were cleared out of the Urumqi property service market according to law. The effectiveness of rectification has become increasingly prominent, and the clues to related problems have been significantly reduced. It can be seen from this that the 'Internet + supervision' not only reflects public opinion, but also condenses the wisdom of the exploration method, which has begun to show results in smoothing the expression of public opinion and broadening the channels of political participation, and promoting effective interaction between the government and the public. ”
Source: Urumqi Radio and Television Media
Reporter: Jin Guihong Land and sea tide
New Media Editor: Wei Zhuoran
Review: Yina Lee