In recent years, the development of the sharing economy has led to the development of emerging service industries such as shared travel, changing the way people travel and making travel more convenient. However, at the same time, it has also brought many problems, such as mixed information on the shared travel platform, drivers driving without licenses, bad attitudes, and no door for customer complaints, which seriously endangers the safety of consumers and the stability of society. Taking the well-known T3 platform as an example, in the normal travel vehicles, about 20% of the drivers do not have a professional qualification certificate, but the platform will still dispatch orders normally, which has great safety risks. In fact, "safety" is the top priority before getting faster and more convenient travel. How to ensure the safety of users' travel, the high-end travel brand - Yao Travel, gives a standard answer.
First of all, in terms of compliance operation, Yao Chuxing is jointly built by Mercedes-Benz and Geely Holding Group, one is a century-old luxury brand, and the other is a representative of its own car brand, which has laid a good start for Yao Chuxing. And Yao Chuxing adopts a customized exclusive service of "direct operation platform + direct operation force", which is different from most of the travel brands on the market that adopt C2C mode, Yao Travel can directly supervise vehicles and service personnel. At Yao Travel, drivers are called travel stewards, and each travel steward is a regular employee of Yao Chuxing, which can achieve comprehensive supervision.
Not only that, Yao Travel's access standards for travel stewards are also strict. Before officially taking up his post, each travel housekeeper needs to pass a series of strict selection processes such as health examination, public security back adjustment, theoretical knowledge test, static operation test, service process test, defensive driving test, etc., and receive training from top private driver instructors to provide customers with highly customized and personalized travel plans. Some of them also have bilingual communication skills in Chinese and English to meet the travel needs of international customers. At the same time, Yao Chuxing has also cooperated with the world-renowned hotel management school Lausanne Hotel Management Institute (EHL), the China-Europe International Business School (CEIBS) and AeroLUXUS to develop butler service training courses to continuously improve the professional level and service capabilities of travel stewards.
Therefore, not only in the safety area, customers do not have to worry, in terms of ride comfort, Yao Travel can also bring users a better riding experience and humanistic courtesy. Especially female customers, even if they ride alone late at night, polite and high-quality travel butlers can give customers a full sense of security. In addition, in terms of vehicle safety, Yao Chuxing adopts a new Mercedes-Benz vehicle, and each vehicle is equipped with an exclusive "safety file" and million-level insurance since the date of purchase, regular tracking and inspection, and daily disinfection per order to ensure the safety of every customer.
Safety is the basis of service, whether it is a business car, a children's car, or a family trip, a woman's car, before the comfort is enjoyed, the customer's first demand is safety. Through 100% full-process supervision of vehicles, service personnel and operations, Yao Travel will achieve the ultimate safety and bring a full sense of security to travel.