People's Daily January 2022 micro-time review compilation and review

January 4

Esports hostel, is it an Internet café or a hotel? With the increasing number of esports hotels and the growing number of minors learning about and accessing this new format, this question is increasingly urgent to answer. As a new thing that combines e-sports experience and hotel services, the emergence of e-sports hotels caters to the development and changes of the market and the needs of consumers, but also breeds some chaos. Some e-sports hotels have not applied for special industry business licenses and business licenses, some have not strictly implemented the "four real" registration system, and some management is chaotic... Rectifying chaos is inseparable from strengthening supervision and supervision, and requires institutional escort. Only by clarifying the legal nature of relevant places such as e-sports hotels as soon as possible, establishing a linkage work mechanism, and promoting refined governance can we effectively plug loopholes and care for the healthy growth of minors.

Comments: The management of new formats cannot be "left behind".

January 5

Staying on a short video on a certain theme for a few more seconds, the next thing you brush is all the content of the same theme; adding a product to the shopping cart, the home page of the shopping platform is filled with the same type of goods, and even the ads of social software and browsers are without exception... A similar experience may make more and more users feel that the algorithm recommendation is "out of bounds". In response to the problems caused by the irrational application of algorithms such as algorithm discrimination, "big data killing", and inducing addiction, the State Internet Information Office and other four departments recently jointly issued the "Provisions on the Recommendation and Management of Internet Information Service Algorithms", establishing rules and regulations for the healthy development of algorithm recommendation norms and clarifying boundaries. Promoting the healthy development of algorithm recommendation services is the need to prevent and resolve security risks, the only way to ensure the stability and long-term development of the Internet industry, and a necessary move to protect the vital interests of the vast number of netizens. Standardize algorithm recommendation, eliminate abuse and indiscriminate use, and promote the application of algorithms to be upward and good, so as to add new convenience and inject new momentum into people's production and life and economic and social development.

Comments: The algorithm must have a way, and "recommendation" cannot be messed up.

January 6

Is intelligent customer service smart? According to a survey, more than 90% of respondents have used intelligent customer service, but only about 40% of respondents find intelligent customer service easy to use. From answering blunt machinery, to difficulty in accurately understanding user questions, to not being able to solve personalized problems, the existence of a series of problems affects the user's evaluation of intelligent customer service. Today, when the service industry is developing in the direction of refinement and diversification, the user's requirements for intelligent customer service will inevitably rise. On the basis of quickly responding to most repetitive and common problems, providing more personalized and humanized customer service services and improving the efficiency and ability to solve complex problems is the only way for intelligent customer service to be upgraded. Starting from the needs of users, accelerate the improvement of the intelligent customer service system and related technologies, so that intelligent customer service can truly achieve intelligence, in order to improve the user experience and win the trust of users.

Comments: Intelligence overcomes unintelligence, and AI becomes an obstacle.

January 7

With the winter vacation approaching, in order to consolidate the results of the "double reduction" work and strictly prevent the recurrence of the old state of off-campus training, the Ministry of Education issued a notice to deploy local education departments to conscientiously do a good job in the "double reduction" work during the winter vacation. From special system deployment, to strict implementation of daily inspections, to severe punishment for illegal training behaviors found during inspections, a series of strict measures will escort children to spend a happy, fulfilling, warm and peaceful and meaningful holiday. The holiday is an important period for children to rest and adjust and develop independently, and it is also a time window for children to develop interests and understand society. Parents may wish to communicate with their children more, give their children more companionship, and turn the holiday into an opportunity to be in close contact with their children and grow together. Do not treat the holiday as a semester, do not have to report to the class instead of accompanying, the home-school community work together, you can better promote the healthy growth of children.

Comments: Consolidate the results of "double subtraction" and make the children's winter vacation more colorful.

January 10

Salute to the people's police", "Thank you for an ordinary day" with your protection", "There are really people who are silently holding up peaceful and quiet days"... Today is the second Chinese People's Police Day, netizens have left warm words on social platforms to pay tribute to the people's police. 110, a string of simple but engraved numbers in everyone's heart, one is the peace and trust of the people, and the other is the protection and dedication of the people's police. To maintain the stability of the overall social situation, promote social fairness and justice, and ensure that the people live and work in peace and contentment, wherever there is a need, there will be a figure of the people's police. Today, let us say a happy holiday to the people's police! It is also expected that the whole society can start from practical actions and make it normal to pay attention to, pay tribute to and protect our people's police.

Comments: Salute to take responsibility, pray for health and peace.

January 11

Without consent, the courier is placed at the station or courier cabinet; before the courier is received, it has been displayed "signed", have you ever encountered a similar situation? Recently, the State Post Bureau solicited public opinions on the "Measures for the Administration of the Express Delivery Market (Revised Draft)", which clearly states that "without the consent of the user, it is not allowed to confirm the receipt of the express mail on behalf of the user, and the express mail shall not be delivered to the intelligent express box, express delivery service station and other express delivery terminal service facilities without authorization". It should be noted that the express delivery into the station and into the cabinet is lower in cost and more efficient than the time of door delivery one by one, and it also provides convenience for consumers who cannot sign in person. But this does not mean that it is possible to "tacitly" leave the courier at the station or courier cabinet without consent. This not only harms the consumer experience, but also violates the user's right to know and choose. In 2021, the annual business volume of mainland express delivery exceeded 100 billion pieces for the first time, with an average of nearly 300 million pieces of express delivery per day. Making specific provisions on new situations such as unauthorized delivery to express delivery boxes is conducive to protecting the rights and interests of consumers, and is timely and necessary. This also enlightens express delivery companies to improve service quality and respect consumer wishes in order to make enterprises go further and make the industry develop benignly.

Comments: Put the courier cabinet or delivery to the door, this multiple choice question should be left to the user.

January 12

Recently, KFC and blind box seller Bubble Mart jointly launched a blind box package, triggering a rush to buy, some consumers spent tens of thousands of dollars to buy 106 KFC blind box packages, and consumers to obtain dolls in the blind box and buy "substitute eating" services, causing widespread concern. Today, the China Consumer Association issued a document saying that KFC, as a food business operator, uses limited-edition blind box sales methods to induce and connive consumers to irrationally over-purchase food packages, which is contrary to public order and good customs and the spirit of the law. Whether advertising or promotion, food business operators can carry out reasonable and moderate marketing of the food they sell, but any marketing means should not and cannot be at the expense of wasting food. If under the banner of "limited editions", hunger marketing and bundled sales are used to stimulate blind and impulsive consumption, and thus cause consumers to over-purchase and cause unnecessary food waste, such marketing methods are difficult to say reasonable. The Anti-Food Waste Law clearly stipulates that catering service operators shall take the initiative to remind consumers to prevent food waste, guide consumers to order appropriate amounts of food on demand, and must not induce or mislead consumers to order excessive food. Practicing economy and opposing waste is not only carrying forward the traditional virtues of the Chinese nation and practicing the core values of socialism, but also ensuring national food security and promoting sustainable economic and social development. Whether it is a catering service operator or a large number of consumers, they should consciously practice it.

Comments: The blind box economy is not a blind business.

January 14

The Beijing police took criminal compulsory measures against two illegal persons who spread false information, the Henan police reported 11 cases of interference in epidemic prevention, and the woman fabricated the news that Xi'an was unsealed and detained... Over the past period of time, several cases of interfering with the prevention and control of the epidemic have been reported in many places, and the relevant personnel have spread false information, forged positive certificates, concealed personal itineraries, etc., and have now been punished accordingly. Recently, there have been many local epidemics in China, and the Delta and Opmi Kerong variants have also brought new challenges to epidemic prevention. At this time, we should strictly abide by laws and regulations and implement epidemic prevention and control measures. This is not only the obligation of every citizen, but also the inherent requirement of epidemic prevention and control. Weaving a dense epidemic prevention and control network is inseparable from the joint efforts of you and me. Everyone should keep in mind that there is no lawless place for epidemic prevention and control, and violations of regulations will be punished; the implementation of epidemic prevention measures protects your and my physical health and life safety.

Comments: Everyone is a line of defense, don't add chaos to the epidemic.

January 17

Today, the Beijing Municipal Center for Disease Control and Prevention reported that the Haidian case in Beijing had sent and received international mail, combined with the epidemiological history of the case, the detection results of suspicious item samples and the genetic sequencing results of the case specimens, and did not rule out the possibility of infecting the virus through overseas items. This reminds us once again: safe delivery, epidemic prevention should be kept in mind. At present, the global Omiljung mutation has a high incidence of new crown pneumonia, reducing the purchase of overseas goods, but also reducing the risk of infection. Even if you have to contact foreign mail or items due to work or life needs, it is necessary to protect yourself. Everyone is the first person responsible for their own health, and it is also an important line of defense for epidemic prevention and control. Always tighten the string of epidemic prevention and control, and always pay attention to prevention, which is not only responsible for their own health, but also contribute to the prevention and control of the epidemic.

Comments: The virus is pervasive, do a good job of epidemic protection.

January 18

Recently, some netizens said that some users uploaded surveillance videos obtained after suspected cracking cameras in public places on a video website, which caused heated discussions. At present, the video website has issued a processing announcement, indicating that "the first time to organize the investigation, remove the relevant content", block the relevant account, and has reported the account information to the competent authorities. Although the follow-up investigation is underway and the specific situation needs to be further verified, we should realize that the act of cracking the camera in a public place and obtaining surveillance video is suspected of violating personal privacy and also suspected of violating the law. At the same time, this incident also prompts video platforms to strengthen management and review, and must not provide public communication channels for illegal videos. What is more alarming is that in addition to the video in this incident, is there still a black industrial chain that cracks surveillance and pays for privacy? In addition to public place cameras, are home cameras also at risk of being cracked? Cutting off the black industrial chain cannot stop at the end of the attack, but also needs to carry out the whole process of rectification. The right medicine, multi-pronged approach, platform, user, regulatory authorities, etc. form a joint force, in order to better protect our privacy and security.

Comments: Privacy protection has no extralegal place, resolutely cut off the black hand that reaches out to public places for monitoring.

January 19

The packaged food container should be sealed or sealed; the takeaway packaging seal or the one-time sealed outer packaging bag should be used; in the process of distribution, the food packaging should not be opened, and the distribution should be terminated in the event of food contamination... Recently, the Beijing Municipal Bureau of Market Supervision issued the "Code for the Safety Management of Online Catering Services", and a series of new regulations for takeaway will be implemented from April. Installing a "safety lock" for takeaway with a small seal is an effective move to ensure the safety of takeaway catering. In fact, the takeaway seal is not only responsible for consumers, to ensure that takeaway is not polluted in delivery, but also to the specification and reminder of merchants and delivery personnel, to effectively fulfill the safety commitment to consumers, to protect the safety of takeaway. The people take food as the sky, and food takes safety as the first. According to statistics, as of June 2021, the scale of online takeaway users in the mainland reached 469 million. Guarding the "safety on the tip of the tongue" and improving the food safety quality of takeaway catering requires more such innovative measures, as well as the joint participation and supervision of you and me.

Comments: Takeaway seal is also a blocking risk.

January 20

A few days ago, the Beijing Municipal Medical Insurance Bureau and other four departments issued a notice requiring all kinds of nucleic acid testing institutions to charge according to the unified pricing of the city when carrying out nucleic acid testing, and must not charge "urgent fees". Previously, after several rounds of dynamic adjustment, the price of nucleic acid testing in public medical institutions in Beijing has been continuously reduced, but at the same time, some third-party social testing institutions have launched an "urgent version" of nucleic acid testing services and charged high "urgent fees". At present, it is the Spring Festival, the demand for nucleic acid testing is increasing, and it is not the "urgent fee" for nucleic acid testing, and the standardization and supervision of fees are strengthened, which is just in time and also beneficial to the people. The expedited fee should be cancelled and the service cannot be discounted. Can the efficiency of nucleic acid testing be guaranteed? What should I do if I have an urgent need? Further enhancing sampling capabilities, strengthening quality supervision, optimizing testing services, and continuously improving testing efficiency are not only the real needs and common voices of the masses, but also the inherent requirements of standardizing nucleic acid testing and promoting epidemic prevention and control.

Comments: "Expedited fee" when called off, expedited appeals should not be ignored.

January 21

Recently, an investigation by the Consumer Protection Commission of Minhang District of Shanghai found that some merchants have different prices in online and offline stores, and there is a situation where the nominal discount rate and the actual discount rate are inconsistent. As pointed out by the Minhang District Consumer Protection Commission, part of the difference may be due to the lack of timely synchronization between online and offline after the price adjustment of goods and services, but it is not excluded that some operators deliberately attract consumers to buy goods and services with a more preferential online false discount rate. Merchants to carry out reasonable and legal promotion of goods and services, not only can allow merchants to increase sales, but also allow consumers to get benefits, this is a win-win good thing, but in order to seek sales and false prices and false discounts, it is absolutely not advisable. Irregular cross-line prices are suspected of infringing on consumers' right to know and fair trade, and fictitious line prices are suspected of false publicity and price fraud. The Price Law clearly stipulates that business operators shall not use false or misleading price means to lure consumers or other business operators into trading with them. Similar phenomena need to be paid attention to by relevant departments. Platforms and merchants should also understand this truth, engaging in "word games" and setting up "digital routines", which may be able to make temporary gains, but the ultimate price of not talking about integrity can only be abandoned by the market and consumers.

Comments: Two skins online and offline, less digital traps at the price.

January 24

Secretly filmed videos were sold in thousands of people, and some camera IDs were fired to thousands of yuan... In recent years, some criminals have frequently made illegal profits by secretly installing and cracking cameras, and have formed a complete industrial chain, which is overwhelming. These "black hands" not only extend to private places such as homes, but also to public spaces such as schools and hospitals, which seriously infringe on personal privacy while also contributing to illegal and criminal activities such as extortion and telecommunications fraud, causing public concern. How to protect the privacy of "under the lens" has become an urgent question for the whole society to answer. To this end, it is necessary for the regulator to crack down on illegal acts such as voyeurism, but also for relevant platforms to strengthen audits and keep the bottom line, and also need to unite the whole society and strengthen supervision and reporting, so that illegal profiteers have nowhere to hide. In the face of the hidden risks brought about by technology, we should also adhere to the prevention and treatment of technical methods, such as strengthening code protection and avoiding illegal cracking, and so on. Only by cracking down on management and prevention and resolutely cutting off the voyeuristic black production can people in the digital age live more securely.

Comments: Cracking down according to law must not let candid photography become a business.

January 25

Internet celebrity shops, unboxed evaluations, good things sharing... In recent years, the "grass planting economy" has become a common practice, and the "grass planting notes" that focus on real experience and objective sharing have affected the consumption decisions of many people, and "grass pulling notes" have also become a guide for many people to avoid pits. However, some brands and merchants aim at the business opportunities in it, label the "soft text" as "planting notes" for promotion and marketing, and even recruit writers to write and send "planting notes". False propaganda, exaggeration, slander and other operations infringe on the vital interests of users, and the overdraft is the trust foundation of the "grass planting economy", and many people have thus gone to the road of anti-"planting grass". Where is the boundary of sharing and marketing, how to eradicate the "fake grass" such as entrained smuggling and soft text promotion, the regulatory authorities should increase identification and rectification on the basis of clear definition, so that the "grass planting economy" can be fake and true, and standardize development. Platforms and bloggers should bear in mind that only by keeping the bottom line can they have a long-term future.

Comments: How can such a "grass" grow savagely!

January 26

A photo can see through people's lives; with a click of the mouse, you can predict the future; with the touch of your fingertips, you can master the fate... In recent years, AI faces in the name of big data, face positioning, artificial intelligence and other banners have spread on social platforms from time to time. In the Internet era, feudal superstitious activities such as divination and fortune telling have been renovated, and the mysterious and mysterious AI fortune telling and online divination have deceived many people. Known as free, often paid to get the full report; users switch the photo angle, you can measure the fortune, so all kinds of, all show the so-called "AI face", in fact, pit you are not negotiable. Not only that, but authorizing the use of personal information and uploading facial photos also poses a risk of privacy leakage. For the rulers, feudal superstitions are constantly changing, and regulation must also keep pace with the times. At the same time, it is more crucial to use scientific knowledge to improve the psychological immunity of the public to these superstitious activities. Only when the scientific spirit is deeply rooted in the hearts of the people, feudal superstitions cannot be hidden.

Comments: AI faces, only the money in your pocket.

January 27

"Homesick, huh?" How long has it been since I came back? Come back if you want to. Recently, the prevention and control office of a certain place replied to the words of a netizen, so that countless people directly called "broken defenses.". The Spring Festival is approaching, and the epidemic situation in various places is sporadic, which has added some uncertainty to the return of many people. A few days ago, the joint prevention and control mechanism of the State Council made it clear at a press conference that all localities should accurately implement prevention and control measures by classification and division, prevent the implementation of policies from being simplified and one-size-fits-all, and prevent layers of increased numbers. Going home for the New Year is a common sentiment of people. Since the outbreak of the epidemic, all localities and departments have also accumulated rich experience in prevention and control. Ensuring people's reasonable demands under the premise of accurate prevention and control is precisely the meaning of the normalization of epidemic prevention and control. From the opening of the "homecoming bus", to the addition of temporary nucleic acid testing points, to the implementation of the "homecoming declaration", many cities have taken heart-warming measures to protect people's way home. Epidemic prevention and control and family reunion are not one-choice questions. More precision and more temperature, in order to be less "difficult to return home". At the same time, whether returning home or staying, everyone must be the first responsible person for their own health, abide by the regulations, do a good job of protection, and live a spring festival of peace of mind, reassurance and comfort.

Comments: Let the wanderers' way back home be safe and warm.

January 28

Recently, some netizens said that they received debt collection text messages from the former number owner on their mobile phones, which exposed the vulnerability of second-hand phone numbers and attracted attention. In fact, there are not a few users who have been harassed by SMS calls because they have purchased "second-hand numbers" and cannot register for the app. Mobile phone numbers are a scarce resource, and after the number is sold, it will generally be frozen for a period of time and re-enter the market. Nowadays, mobile phone numbers are no longer limited to communication functions, registration, login software, check verification codes, etc. all do not need to use mobile phone numbers, and the accounts corresponding to mobile phone numbers also involve a large amount of personal privacy information. Therefore, it is crucial to ensure that the second-hand mobile phone number is "clean" and listed. In this regard, we cannot fully hope that the original number owner will take the initiative to cancel and unbind related applications, and operators and third-party platforms should also strengthen collaboration to facilitate unbinding and cancellation, and timely do a good job in the "degaussing" of the social relationship between the mobile phone number. This is not only to safeguard the legitimate rights and interests and privacy of the new and old owners, but also to avoid risks and reduce disputes as much as possible.

Comments: Second-hand numbers, "broken" peace.