In order to meet the ever-increasing needs of customers in terms of consumer experience scenes and environments, Aunt Qian has been committed to creating store operation standards and specifications, emphasizing the provision of the ultimate store experience, so that the store serves customers and lets the details speak!
Following the 2022 South China Standard Building Launch Conference held on December 30, 2021, on January 10, The Qian Dama Operation Center and the Benchmarking Team jointly launched the "2022 Store Operation Standards Creation Special Action Co-creation Conference" with members of the South China Council and the Brand Center, and selected The Qian Dama Guangzhou Millennium Garden Store as the first demonstration store where the standard specifications are landed.
In view of the characteristics of fruit categories, vegetables, aquatic products, pork and other categories, combined with the customer's consumption psychology and habits and the characteristics of the store operation site, the full brainstorming of category regional division, commodity display standards, POP standards, health standards, etc., focusing on standards and norms, special co-creation, and output programs.
At 4:00 a.m. on January 11, the first standard demonstration store construction team arrived at the Millennium Garden store on time. After a short morning meeting, the members of the group carried out their work in an orderly manner according to the organizational division of labor of the co-creation meeting. At 6:50, the members of each group completed all the work of the area responsible for, and after the team leader made the final adjustment of the standard specification according to the co-creation plan, the store benchmarking team accepted the standard of the whole store.
Next, The 10 operating areas of Aunt Qian in South China will quickly carry out the construction of standardized demonstration stores in each region according to the construction process and standards of the first demonstration store. In 2022, The Qian Dama Operation Center will comprehensively promote the creation of store operation standards such as the improvement of the standard system, incentive policies, benchmarking demonstrations, and audit scores.
As a vegetable market at the doorstep of consumers, While providing consumers with fresh and preferential ingredients, Aunt Qian will strengthen store visits and diagnosis, think about problems and analyze problems from the perspective of customers, and constantly adhere to the optimization and improvement of the construction of store standardization system. Pay attention to the implementation of the implementation, pay attention to specialization, standardization, simplification. Adhere to the initiative to empower and help, deeply cultivate the standard specifications, and create the ultimate consumer experience for customers!