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Qu Jing: "Experiential" supervision promotes the solution of the masses' "urgent, difficult, and anxious" problems

author:Breeze Yunnan
Qu Jing: "Experiential" supervision promotes the solution of the masses' "urgent, difficult, and anxious" problems

"Hello, my real estate title certificate is lost, how do I get it back?" Early in the morning recently, a crowd of anxious people came to the convenience service window in the hall of the Huize County Government Service Center.

"Big sister, don't worry, first come with me to handle the loss statement of the newspaper..." A staff member greeted me patiently and explained the process.

Originally, this mass was a staff member of the "experiential" supervision and inspection group of the county's Discipline Inspection Commission, who experienced the work process as a mass and discovered the problems of work style and efficiency that occurred around the masses, had strong reactions from the masses, and affected the image of the party and the government. This is the specific practice of the Qujing Municipal Discipline Inspection Commission Supervision Commission in performing its primary responsibility of supervision and conducting close-range, visual, and perceptible "experiential" supervision of the objects of supervision at the grass-roots level.

Over the past year, discipline inspection and supervision organs at all levels in Qujing City have taken "experiential" supervision as an important starting point for solving the problem of the masses' "urgency, difficulty, and anxiety," persisted in organically integrating it with the special action of rectifying corruption and unhealthy tendencies around the masses, the special action of self-examination and self-correction of discipline and work style, and the construction of "clean and honest Qujing," and focused on industries, fields, and window departments that are closely related to the vital interests of the masses. Keep an eye on the work status of cadres and workers, the service attitude of the staff of the window unit, and whether there are still formalism and bureaucratic stubborn diseases in the implementation of the "run at most once" reform measures, and experience the process, find problems and solve problems from the perspective of the masses through methods such as "office style", "contact type" and "embedded". For the problems found such as lax discipline, rough attitude, prevarication, inaction, and slow action, methods such as on-site point breaking, notification and exposure, and issuing rectification notices are adopted to force the implementation of the main responsibility and supervision responsibility, and break through the "obstruction" of the front-line service masses.

In order to integrate the supervision force and improve the supervision efficiency, the city will also effectively combine "experiential" supervision with "flying point and hole" supervision, give full play to the "2+1+1" linkage mechanism, and focus on major decision-making deployment to strengthen supervision. In August last year, the Qujing Municipal Commission for Discipline Inspection and Supervision took the lead in integrating the forces of political and legal, public security, health, transportation, market supervision and other departments to form 3 joint supervision and supervision groups, and carried out "experiential + flying points and points" random secret visits to 263 key points of epidemic prevention and control, such as stations, hospitals, and crowded places in qujing Economic Development Zone, 9 counties (cities and districts) in the city, Qujing Economic Development Zone, etc., found 445 problems, and on-site feedback required immediate rectification of 344, 101 rectification within a time limit, and issued 22 supervision and handling orders. Follow up and supervise the problems found to be fully rectified in place.

Since last year, discipline inspection and supervision organs at all levels in the city have carried out 201 "experiential" supervision and inspections, 730 supervision and inspection units, found 1,046 problems, transferred 4 clues to problems, sent 146 reminder letters, discipline inspection and supervision suggestions, etc., promoted the solution of 1,008 problems, held 6 units accountable, handled 167 people, and punished 7 people for party discipline and government affairs. (Mei Si Lian)

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