The world is so big, we need to fly when we go to study abroad.
Clothes, snacks, books... every time I look at the suitcase full of bags, I am full of anticipation for the journey.
However, goose, the "moths" in travel are everywhere; the most maddening and frustrating of them is that the non-suitcase is taken wrongly, the suitcase is broken, and the suitcase is lost!
What will your mood be at this point?
Popular science: after the baggage is checked in, it will go through these processes?
A piece of baggage, after being labeled at the check-in counter, is identified and classified by the baggage sorting instrument through a conveyor belt, and then the stevedores place it in different categories of containers, and then the baggage trailer sends the container to the outside of the baggage compartment of the aircraft, and manually loads the container by the stevedores.
After the plane arrives at its destination, the checked baggage is then delivered to the conveyor belt through a similar process, with a total process of about a dozen hands. Any problem in any link will lead to your luggage not being safely returned to your hands, not to mention, mistaking, wrong taking and other behaviors. According to a statistic, 1 in every 200 pieces of checked baggage at airports around the world is lost, and problems such as damaged and lagging luggage will inevitably occur.
What should I do if I lose my baggage?
1. First confirm if it is really lost?
(1) The baggage has not yet arrived
When the passenger flow is at its peak, the plane we take must have a lot of checked luggage, and the car running Li has to run several times to transport all the luggage from the plane to the lobby.
(2) Carry special baggage
If your baggage is carrying special items such as oversized or fragile items, you will need to go to the excess baggage claim area to pick them up, and these special baggage will not be delivered to the conveyor belt.
(3) Confirm that it is really checked
First of all, first confirm that your luggage is indeed checked in, rather than forgetting it yourself, and there are also some cases in which Ma Daha forgot to check it in.
2. What should I do if I am sure I have lost it?
(1) Find the responsible person
With a lost suitcase, who do we turn to for help? According to the airline's "Terminal Compensation Law", passengers who have made multiple transfers will be responsible for the compensation of the airline taking the final stop in case of baggage loss. Passengers who have problems with their baggage should immediately go to the baggage inquiry desk at the airport for consultation and declaration.
Where is the baggage inquiry platform?
This desk is generally located in the customs hall, close to the baggage claim area. Both airport ground handling and airline staff will leave work after all flights have arrived to make sure there are no problems. Once you've found a member of staff, show your checked baggage receipt (the receipt affixed to the back of your boarding pass) and use the Global Baggage Tracking System to find out where your baggage is.
(2) Collect the registered number of the delayed baggage
Whether or not the whereabouts of your baggage are found at the time of this inquiry, you will be given a "Delayed Baggage Registration Number". Using this number, you can check the current status of your baggage on the airline's website and, if necessary, modify your baggage delivery information and contact details. Next, the three scenarios you will encounter are:
The whereabouts of the baggage are determined, which may arrive at the airport in a few hours;
The whereabouts of the baggage are determined, but the baggage cannot arrive at the airport on the same day;
Not sure where your luggage is.
If you are in the first case, you can wait a little while at the airport before leaving the airport with your baggage, or if you encounter the second or third case, you can leave your shipping address and contact details and leave the airport with the "Delayed Baggage Registration Number".
3. How long will it take to get my baggage back? The longest airline to help you find 21 days!
Some one day will come back, some two or three days, and some half a month and a month, I am afraid that the luggage has been traveled around the world. Of course, most of them can be found in two or three days. The airline's search period for baggage is generally 21 days, and for baggage that has not been found after 21 days, it will automatically enter the baggage loss compensation procedure.
4. There is no hope, the luggage is really lost, can it be compensated?
According to the different procedures of the airline you are travelling on, if you have not received the lost baggage after a certain period of time, you need to be prepared for the loss of the baggage and enter the compensation procedure.
(1) Documents that must be submitted to apply for compensation
Reimbursement and reimbursement of compensation must be reasonable and well documented. The documents here contain: (The documents required by each airline may vary slightly, the following are required)
Baggage tags
boarding pass
Receipts for damaged or missing items
or receipt for newly acquired items (reimbursable)
(2) Claims for checked baggage shall be made in accordance with the "Final Stop Compensation Law"
According to the airline's "Terminal Compensation Law", in the event of loss of baggage, the airline taking the terminal is responsible for making a claim. For example, Shanghai-Frankfurt-Geneva, The first part of Air China and the back of Lufthansa, the responsibility for the final baggage lies with Lufthansa.
(3) Do not put valuables in checked baggage
Unless stated in advance with the airline (charges may apply), civil aviation stipulates that valuables and important documents are included in checked baggage, and in the event of accident or damage, it cannot be compensated according to the economic value of the valuables themselves, and can only be treated as ordinary checked baggage for compensation. Valuables such as goldware, cash, and cameras must be brought with you.
(4) Prove that due to the abnormality of the baggage, it has caused you actual damage
For example, cosmetics, change of clothes, are certainly a must-have, but such as designer dresses, may not be necessarily, of course, you can also say that this is a must-have for a dinner party, you know.
(5) The specific compensation amount and standard, and the standard of each airline are examined in detail.
5. How can I avoid losing my baggage? Check in the bud!
In fact, preventing problems before they happen is the most effective way to protect your luggage, in order to avoid the disappointment of the journey, we can do this before checking in your luggage:
(1) Put a prominent logo.
For easy differentiation, we can put a clear personal identifier on the baggage or hang a luggage tag so that the box will be very eye-catching.
(2) Distinguish your suitcase by color.
It's also a good idea to find some brightly colored tape wrapped around your duffel bag or suitcase to make a handle or luggage belt.
(3) Arrive at the unloading point of your baggage as soon as possible after disembarking from the plane.
Arriving early to claim your luggage will reduce the probability of your baggage being misidentified, and if you do a good job of marking, you can start a pleasant journey by recognizing your luggage at a glance.
(4) Take a picture of your luggage inside and out.
This allows you to clearly describe what the baggage will look like when reporting to the airline after the loss or delay of the baggage, so that the airline can track the baggage.
(5) Buy insurance for your luggage.
Buy insurance for your luggage so that the insurance company will make a claim even if something goes wrong. Especially when carrying valuables, it is especially important to buy insurance.
Isn't it very practical, hurry up and collect it~