The strange customers I met in those years

It is said that one year the National Day company organized a large-scale sale, clothes and shoes 30% off 40% off low price sales, at that time the city was popular, but also triggered a wave of trouble. Today I'm going to talk about one of the odd customers.

During the New Year's Day, a gentleman came to the store, took out a pair of black shoes, and let us replace them with a new one. I was busy asking what the situation was. He said that the shoes were bought when they were sold, and the first two days of work the foot was stuck, and he pulled it out hard, but the shoe was a little dragged open and asked for a new one. I looked at the receipt, and then looked at the white shoes that could not be seen at all and told him that the place where the shoes were opened was not big, let him clean the shoes, and we would just stick it. He was reluctant to say that he had to be given a new one. I told him again that the first special price shoes are generally repackaged after sale, second, the shoes are more than three months old, and the third is that the artificial wearing of the glue does not meet the return and replacement regulations, but we can give free maintenance that is, sticking it. I asked him to brush his shoes clean and bring them over to stick them to him. He said a bunch of things, meaning to change to a new one. We repeatedly explained to him that he just couldn't do it, and then we saw that we were determined not to change him, sat on the ground and began to cry, while crying, we said that we bullied him, said that we let him brush his shoes clean, said that we did not brush his shoes, said that the big man in his 40s was bullied by a few small pieces of small girls, crying snot a handful of tears. Other customers whispered to us that this person is not nervous, you can stay away, and it is not illegal for neuropaths to beat people. [Cover your face] We persuaded half a day to not work, just a vigorous cry, and finally I said that if you want to make trouble again, we will call the police, and as soon as he hears the alarm play, he leaves.

After two or three days, he came again, said that he knew our boss, let our boss come to clean us up, I said: OK you let the boss come, hurry up and let him solve it for you. He sat on the ground again and cried, and we didn't persuade him this time, watching him cry. After crying for a while, you may feel bored and go away

Two days later, he came again, this time saying that he was the boiler burner of our property, and stopped our heating without changing it for him. I said: Do you touch our heating heat, just can't find the reason, you stopped it, just I went with you to find your leader. He sat on the ground and started crying again, saying that I was bullying him.

After that, he came twice, and when he entered the door, he sat on the ground and began to cry. I said: I can't give you money, I can't do it, I can't lose it, how many times have you tossed it for a hundred dollars of shoes, the shoes have been returned to you, you don't come later. I paid him a hundred dollars myself. He also reluctantly said that your service attitude is too poor, and I will never buy your things again. I thought to myself: You must not buy it again in the future. We lined up to send this great god out the door. Colleagues asked me, why give him a refund, if the company does not give us a refund, are you not losing a hundred yuan? I said, "I'll just buy a quiet for a hundred dollars." [Cover your face]

alas! When you meet such a customer, what do you say you can do? [Cover your face]