Text/JING Audit/Zi Yang Correction/Zhi Qiu
Since its release, Huawei's Hongmeng system has maintained high-frequency updates, and the speed of product adaptation has been accelerating.
According to Yu Chengdong, by the end of 2021, more than 220 million units of equipment have successfully upgraded the Hongmeng system. From the perspective of volume alone, Hongmeng has become the world's third largest intelligent terminal operating system.
The reason why Hongmeng can get so much user support in a short period of time, in addition to the reason for the official promotion efforts, its excellent quality is also a factor that cannot be ignored.
Hongmeng system is based on a new microkernel, which is smaller than Android system and runs smoother applications. Not only that, Hongmeng has also developed many collaborative interconnection functions based on the distributed architecture, which has greatly enhanced the competitiveness of the system in the era of the Internet of Things.
Although in terms of application ecology, Hongmeng still has a significant gap compared with Android and iOS, the good news is that Hongmeng can be compatible with Android applications. From this point of view, ecology is not a short board for domestic consumers.
Of course, Hongmeng is not without its drawbacks. In fact, due to the large number of upgrade models and the short adaptation time, many mobile phones have bugs after upgrading Hongmeng. Even many users reacted that the motherboard of the mobile phone was damaged after the upgrade.
One of the reasons for this situation may be that the Hongmeng version is upgraded and the adaptation is not done well, resulting in serious heating when the mobile phone processor is running. There are many old models in the upgrade products, this part of the mobile phone silicon grease has aged, heat dissipated to the silicon grease, will cause the processor to solder, resulting in motherboard failure.
Another situation is that the system bug causes the phone to restart frequently. The essence of the restart is the motherboard charge and discharge operation, and frequent charging and discharging will greatly reduce the service life of the motherboard components and trigger the motherboard crisis.
It is worth mentioning that this is not the first time that Huawei has broken out the "motherboard door" crisis. In fact, at the beginning of 2020, a number of Huawei mobile phone users reported to Consumer Report that their mobile phones frequently crashed and restarted, and the problem products covered almost all of Huawei's popular models.
At that time, Huawei issued a statement on its official website, defining the problem as a "denial of service vulnerability" and correcting the vulnerability in a timely manner through system updates.
Only this time, Huawei has not responded so far. In fact, for Huawei, there is nothing it can do in the face of this problem.
According to the feedback given by netizens, it can be seen that most of the mobile phones in question have passed the warranty period, and whether Huawei replies or not cannot change the result, nor can it help users make up for the loss.
What's more, the damage to the motherboard is not necessarily related to the Hongmeng system, after all, most users who upgrade the Hongmeng system say that the mobile phone is running well.
Moreover, many mobile phones that are not equipped with the Hongmeng system have also had the problem of motherboard damage. For example, the Xiaomi Mi 11 series in 2021 received far more complaints last year than Huawei.
Of course, for the problem, pollen still hopes that Huawei officials can give an explanation. After all, most people upgrade Hongmeng out of trust in Huawei, if Huawei has not replied, then the brand and user relationship is likely to be deadlocked, have you ever encountered similar problems?