Xiao Dong's car is a new car
It has not yet driven for two thousand kilometers
December 28th
Xiao Dong drove and someone else had a scratch
So he drove the car to repair it
I didn't expect to hit again in the repair shop
Speaking of which
Guiyang Zhengxing Automobile Repair Service Co., Ltd
Yang Wenjun, the customer service manager, is also depressed
(Click to watch the full video)
Yang Wenjun, customer service manager of Guiyang Zhengxing Automobile Maintenance Service Co., Ltd.: When I came, it was scratching, repair was very simple, and you could pick up the car the next day.
Yang Wenjun said
After Xiao Dong's car was repaired
The repairman prepares to drive the car to the delivery area
I didn't think there was an accident in the process
Yang Wenjun, customer service manager of Guiyang Zhengxing Automobile Maintenance Service Co., Ltd.: Unfamiliar with the gear, there was a collision. We are willing to take responsibility.
Scratch itself for the first time
It already made Xiao Dong feel very uncomfortable
Now there is another collision in the repair shop
Xiao Dong was really unhappy in his heart
Xiao Dong asked the other party to repair the car
Give some financial compensation
Yang Wenjun said that they are a regular repair shop, and they are willing to compensate for the matter after the accident, but Xiao Dong's requirements are too high, so the two sides have not been able to agree on the amount of compensation.
Under the coordination of the reporter, the two sides finally reached an agreement: the repair shop repaired Xiao Dong's car with the main factory parts, and promised to pay ten for the false one; after the repair and handover of the car, Guiyang Zhengxing Automobile Maintenance Service Co., Ltd. compensated Xiao Dong for 5,008 yuan in depreciation. For such a handling opinion, Xiao Dong expressed his acceptance.
Reporter: Wang Ke Editor: Yang Chengyu
Editor: Sun Zhidan Review: Shi Changhan
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