GAC Toyota Highlander is like a benchmark in the 7-seat mid-size SUV market, although there have been strong opponents such as Changan Ford Ruijie and SAIC Volkswagen Tuang to challenge, but in the end it also failed to shake its hegemony. Nowadays, the new generation of GAC Toyota Highlander has met with domestic consumers, and its popularity has once again been upgraded, not only the need to queue up for cars, but even the phenomenon of price increases. In the previous survey of the 2022 GAC Toyota Highlander's "100 Car Owners Evaluating New Cars", the new car was widely praised in terms of space, riding comfort and car cost, but some consumers also reported that there were occasional abnormal noises.
1. Basic information of the vehicle
1. Comparison of configuration parameters of the same model: the entry model is slightly shabby
The overall configuration level of the 2022 GAC Toyota Highlander is low, especially the lack of low-end model configurations for entry, such as the opening of the panoramic sunroof, the electric adjustment of the front seats, the heating of the front seats, the full-speed adaptive cruise system, the lane departure warning and the active braking, etc. are not on the configuration list, and even the auxiliary configurations such as reversing radar and reversing images are not equipped, which is not too thick.
2. Comparison of configuration parameters of competing models: higher price No advantage in configuration
Compared with models of the same level and the same price point, the configuration performance of the 2022 GAC Toyota Highlander is decent. The larger body size and wheelbase are slightly superior to those of the same class, but are pulled down by the configuration level. Combined with its not cheap price range, the cost performance is not satisfactory. However, from the four models selected this time, it can also be seen that the 7-seat mid-size SUV model in this price range is mostly American brands, if you trust Japanese brands, then in addition to Highlander, only its FAW Toyota "brother" crown land release is optional.
Second, quality reliability
As of press time, the car quality network has accepted a total of 10 complaints from 2022 GAC Toyota Highlander, including 6 complaints about simple quality problems, and the number of complaints is 9. Body accessories and electrical appliances account for a relatively large proportion of these complaints. According to the feedback of some car owners, the problem is mainly reflected in the "body noise" and other aspects. In the previous "100 car owners evaluating the quality and reliability of the new car", the owner gave an objective evaluation of the quality performance of the car, and nearly 80% of the owners gave a "very satisfied" and "satisfied" evaluation, and the proportion of "dissatisfied" car owners was 5.8%.
Third, after-sales service satisfaction
As of press time, the car quality network received a total of 4 complaints about the simple service problems of the 2022 GAC Toyota Highlander, with a total of 6 complaint problem points, mainly focusing on "service attitude" and "promise not to be fulfilled", according to the owner's feedback that the 2022 GAC Toyota Highlander has problems such as "service commitments are not fulfilled" and "no problems are solved".
At present, for the 10 complaints received by the car quality network about the 2022 GAC Toyota Highlander model, the response rate of GAC Toyota manufacturers is 90%. From the data point of view, manufacturers have a more positive attitude towards the problem solving of consumers in the process of vehicle purchase and use, but the efficiency of handling problems and communication and response need to be improved.
Fourth, the cost of maintenance
1, fuel consumption: the performance is gratifying
For consumers, since the date of purchase of the vehicle, more expenses are concentrated on the daily maintenance and use costs. In view of the daily maintenance and fuel consumption of the 2022 GAC Toyota Highlander, the car quality network integrates the data published by several major automotive websites for consumers' reference:
The vehicle quality network integrates the statistics of the Ministry of Industry and Information Technology, the vertical websites of various automobiles and the fuel consumption of Xiao Bear, and concludes that the actual fuel consumption of the 2022 GAC Toyota Highlander model is higher than that of the Ministry of Industry and Information Technology. From the final result, the average fuel consumption of the 100-kilometer oil-electric hybrid system carried by the car is 6.9L. In the "100 car owners evaluate new cars" survey, as many as 55.2% of car owners said that the fuel consumption of 100 kilometers was within 8 liters; the proportion of car owners in 8-10 liters was 39.1%, which showed that this hybrid system did perform well in fuel economy, and most of the car owners surveyed were satisfied with the fuel consumption performance of the 2022 GAC Toyota Highlander.
2, maintenance: maintenance costs are decent
The 2022 GAC Toyota Highlander has a warranty period of three years or 100,000 kilometers. The entire range of models needs to be maintained free of charge at 10,000 kilometers, after which every 10,000 kilometers need to change the oil, machine filter and air conditioning filter. Brake fluid and air filter elements need to be replaced for the first time at 40,000 km. According to the price of relevant accessories and the cost of man-hours, the 60,000-kilometer routine maintenance cost of the 2022 GAC Toyota Highlander model is 6984 yuan, which is calculated based on an average annual driving of 20,000 kilometers, and the annual maintenance cost is about 2328 yuan (the above data is for reference only). In the survey of "100 car owners evaluating new cars", for the use cost of the 2022 GAC Toyota Highlander, the proportion of car owners who said they were "very satisfied" and "satisfied" were 40.9% and 51.4%, respectively, and the proportion of car owners who said they were "dissatisfied" was only 3.4%.
5. Road test report
The 2022 GAC Toyota Highlander series comes standard with the fourth-generation enhanced version of the THS II. Toyota Hybrid System, which is composed of a 2.5L inline four-cylinder Atkinson cycle naturally aspirated engine + electric motor, of which the maximum engine power is 141kW, the maximum torque is 238N·m, the maximum motor power is 174kW, and the maximum torque is 391N·m. The matching drivetrain is the E-CVT stepless transmission, and the top-of-the-line model of the test drive is also equipped with a new E-FOUR electronic all-wheel drive system.
Although the car provides three driving modes of economy, comfort and sports, in fact, each driving mode is not very different, in addition to the color change of the dashboard, it is nothing more than the sport mode power response faster, and the economy mode of the accelerator pedal will be more lazy, nothing more. But don't underestimate this slight gap, in the economic model, fuel consumption can be reduced to 6.7L/100km, to know that this is a 7-seat medium-sized SUV, and the power performance is not weak, even compared with themselves, the fuel consumption of the previous generation Highlander is also very touching.
In terms of handling, after all, this is an SUV with a length of nearly 5 meters, its home attributes are not self-evident, coupled with the smooth power output characteristics, it is really not good to ask for anything more. E-FOUR electronically controlled four-wheel drive system can achieve front and rear axle drive force 100:0-20:80 adaptive distribution, so that it has a certain non-paved road driving ability, of course, its small approach angle and departure angle and long wheelbase, is doomed to be less suitable for heavy off-roading, moderate can be.
Sixth, user reputation
In the "GAC Toyota Highlander" car channel of the car quality network, a total of 244 people participated in the scoring activities: 21 people gave five-star evaluations; 205 people gave four-star evaluations; 15 people gave three-star evaluations, and 3 people gave one-star evaluations. In the comments, some car owners summarized the advantages and disadvantages of the use of the car, which can provide other consumers with more authentic and comprehensive reference opinions.
In the user reputation, most car owners expressed satisfaction with the power, space and cost of the 2022 GAC Toyota Highlander. In terms of actual driving experience, the power reserve of the dual engine oil-electric hybrid system is sufficient and the start is brisk. At the same time, the comfortable chassis suspension tuning and spacious riding space have also made most consumers who pay attention to the needs of family cars give praise. However, some consumers said that although the price of the car is not low, the configuration performance is slightly shabby.
7. Bonus points
1. Crash safety
The 2022 GAC Toyota Highlander participated in the C-NCAP crash test and finally reached the "five-star" standard, with a comprehensive scoring rate of 91.9%.
2. Recall history
From the data currently available, the 2022 GAC Toyota Highlander has not been recalled in the Chinese mainland, although no recall does not mean that the quality of the vehicle is perfect, but at least it proves that the manufacturer determines that the current vehicle does not affect the safety of driving and the safety of property.