Tian Min: Create a new model of "Internet +" mental health services

At present, informatization, big data, digital economy... High-frequency words are painting a grand picture of digital China's construction. The application of big data and artificial intelligence has gradually penetrated into all aspects of people's lives. Under the background of new trends, how to better carry out mental health services with the help of Internet tools has become the key to the sustainable development of the mental health service industry. Recently, this reporter interviewed Tian Min, secretary general of the Positive Psychology Research Center of the School of Social Sciences of Tsinghua University.

Tian Min, Secretary General of the Center for Positive Psychology, School of Social Sciences, Tsinghua University

Create a new model of "Internet +" mental health services

The Internet mental health service model combines mental health services with scientific and technological innovation, breaks the time and space limitations of "face-to-face" counseling methods, makes it easy and convenient for the public to obtain mental health service support, and provides strong support for the mental health of the whole people. Tian Min said that Internet mental health services provide users with more diversified types of mental health services through online psychological consultation, online assessment, online classes, etc., and can better meet the personalized needs of users on the basis of expanding the audience. The Internet mental health service model has played a positive role in helping the public improve their mental health awareness and mental health level.

First of all, through the popularization of mental health knowledge, the public's awareness and acceptance of mental health can be improved, and people can help prevent mental health problems. Second, Internet mental health services have the characteristics of convenience and efficiency, which is conducive to expanding the service population of the mental health industry. Third, the Internet provides more choices for the public, prompting mental health service institutions to provide users with more professional, efficient and diversified mental health services. Tian Min said: "The Internet mental health service model has formed a good dynamic cycle from providing quality services for individual mental health to promoting the virtuous development of mental health service institutions. ”

Entering a "New Era" of Intelligent Psychological Prevention and Intervention

When asked what are the advantages of the Internet mental health service model compared with traditional offline mental health services, Tian Min said that in the era of the Internet of Things, the integration of psychology and artificial intelligence, computers and AI technologies can achieve a comprehensive description of individuals, create their own real and comprehensive holographic user portraits for users, and provide strong data support for psychological assessment and intervention programs. Drive users to change from "passive help after psychological problems" to "active mental health management", and take prevention as the focus of mental health services.

"Awareness is the beginning of change." Tian Min introduced that by participating in psychological assessment, users can better and more comprehensively and accurately understand their current mental health status. After understanding your mental health, you are more receptive to professional advice. Mental health service institutions also need to select the corresponding service plan according to the results of the user's mental health assessment, and give the most appropriate mental health service support to the service recipients.

Tian Min said that to promote the vigorous development of the mental health industry, it is necessary to integrate scientific and technological innovation and learn from the successful experience of other industries. Artificial intelligence is to dig deeper into the data to find various correlations between the data. Combine mental health services with artificial intelligence technology, through mining different types of multiple signals such as various physiological indicators, scales, questionnaires, etc., find the connection between psychological content through neural network algorithms, and combine mental health services with artificial intelligence technology to continuously improve the quality and efficiency of psychological services.

Is there a correlation between internet addiction, stress, and the quality of their parents' marital relationships for students? Is there a correlation between student performance and parental job satisfaction for parents? Artificial intelligence technology uses data as the support to explore the internal laws of psychological activities, empower mental health services, escort the mental health of the whole people, and provide assistance for the development of the industry.