The third item of the new regulations on the 2021 aftermarket policy compiled by the car after the wind is
Auto "New Three Guarantees" policy.
From January 1, 2021, the state began to implement the new "three guarantees" policy.
It is stipulated that consumers authorized by automobile manufacturers to carry out independent maintenance outside of 4S stores will also enjoy the "three guarantees" policy.
This article is equivalent to clarifying that the reasonable maintenance and repair of consumers can be carried out outside the 4S shop designated by the manufacturer, and neither the manufacturer nor the dealer can refuse the reasonable three guarantees of rights and interests of consumers on the grounds of "not maintaining and repairing in the 4S shop".
In the past, the so-called de-insurance (consumers who do not do maintenance in the 4S shop during the warranty period of the car are regarded as acts of de-insurance), in the "new three guarantees" of the car, changed to
"Operators must not restrict consumers from independently choosing enterprises that maintain and maintain household automobile products, and use them as a reason for refusing to bear the responsibility of the three guarantees."
The "New Three Guarantees" also emphasizes the rights and interests of a "7-day return and exchange".
That is, within 7 days from the date of the validity period of the three guarantees, if the engine, transmission, power battery, driving drive motor or its main parts need to be replaced due to quality problems, the consumer can choose to replace the household automobile product or return the home automobile product with the car purchase invoice and the three-pack voucher, and the seller should replace or return it free of charge.
Pure imported cars are also included in the scope of the three guarantees, and in the past, imported car owners could not enjoy the treatment of three guarantees.
Consumers are more autonomous and equal, not the manufacturer has the final say.
This is the force of progress and the inevitability of the times.