Many office workers rely on coffee every day to "continue their lives"
And Starbucks is full of stores
Under the blessing of the aura of "globally renowned brand"
It is the first choice for many people when drinking coffee
Today, though
Starbucks was exposed to using expired ingredients
Connected to the hot search
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Recently, there are two Starbucks stores in Wuxi
Discovered during an undercover investigation
Some stores frequently touch the food safety red line
Ingredients continue to be used after they expire
It is sold as a number of best-selling drinks
If there is a lot of old material left, the clerk will directly tamper with the shelf life
Black tea and matcha liquids, which originally had a shelf life of only one day, often have a lot left at the expiration time, so tampering with the shelf life often occurs.
The store supervisor is also aware of this behavior, the supervisor, the clerk "words and deeds" to tamper with the shelf life, some ingredients were artificially "extended" for a week.
Tampering with the shelf life of ingredients
It's not a special operation at this Starbucks store
At another Starbucks store, they did the same thing with expired ingredients.
Pastries that promise to "stay overnight after opening" are secretly on the shelves the next day. One supervisor made it even clear that he would put the rest of the previous day on the counter and continue to sell, "first sell the leftovers from yesterday, and then sell the new ones today." ”
Why are expired ingredients not scrapped and continue to be used?
Starbucks brother said the secret behind it: the company has to assess the turnover and profit margin of the store, if the cost of ingredients is too high, these data will not look good, "if the ingredients that cannot be used are scrapped, even if the cost of the store, these things are spent in the store." ”
He admitted that although Starbucks' regulations are strict, there are still problems in implementation. The old employees in the early days developed a bad habit, "the master takes the apprentice, basically the people who teach it, generation after generation are like this, and they don't care about the rules." ”
Not only the ingredients
The hygiene problems in Starbucks stores are also worrying
During a cleaning, the supervisor on duty instructed the reporter to wipe the garbage can with a white towel at the coffee bar, "According to the regulations, you should use a rag, but it is also okay to wipe it with this towel." After wiping the trash can and asking for a simple cleaning, let the reporter put the white towel back on the bar. After that, the reporter saw other clerks use this towel that wiped the trash can to continue to wipe the bar and coffee machine.
Full undercover video
Video source: Beijing News
Starbucks Response:
Deeply shocked, the relevant stores have been closed
Today, in response to the report that "a Starbucks store uses expired ingredients for private label exchange", Starbucks official response said that it has paid attention to the reports about two Starbucks stores in Wuxi, deeply shocked, has closed the two stores at the first time, and immediately launched an in-depth investigation.
Starbucks "Rollover"
Some netizens said:
It wasn't cheap
How nice to do this
It has also been said that:
I won't drink it again
Some people also say that the bread cannot be sold out on the same day and may not deteriorate
But if you can't do it, don't promise it
Some users who have just recharged their spending cards said:
Must be thoroughly investigated!
However, there are also former Starbucks employees who leave a message saying:
It should be a personal matter
What do you think of Starbucks' response?
Leave a message to talk about it!
Source: Xinmin Evening News (xmwb1929) comprehensive @ Starbucks China, Beijing News, Shangguan News, News Workshop, netizen comments, etc
Edit: Li Zheng